8.2
Very Good
From 572 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.2
Location
8.2
Service and Facilites
8.4
People often mention about Kyriad Hotel Arra Cepu
All
Ambiance (14)
Staff Friendliness (13)
Bedroom (12)
Bathroom (12)
Distance to City Center (9)
Accessibility (9)
Room Space (9)
Taste (9)
Variety (9)
Surroundings (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Kyriad Hotel Arra Cepu
Number of reviews per page
20
40
Customer reviews
YB HERY T.
Business
9.7
/10
Reviewed 3 week(s) ago
Comfortable for resting... Have stayed here many times
See original
Find this review helpful?
Accommodation's Reply
13 Sep 2025
Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
S***i
Business
8.5
/10
Reviewed 8 week(s) ago
The location is easy to reach and close to the city center
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
AH
Adi H.
Business
10.0
/10
Reviewed 9 week(s) ago
Cool, beautiful atmosphere, green views of rice fields... very quiet, far from the noise of vehicles
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
A***a
Business
10.0
/10
Reviewed 14 week(s) ago
Good hotel in Cepu, breakfast was also good
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Warm Greetings From Kyriad Hotel Arra Cepu.
We received your review telling us about the room quality. We continue to strive to offer the best quality to our guests. We have noted your review and we would like to thank you for your loyalty and for taking the time to provide a review. We are happy to have you trust us, and hope to welcome you back again
See original
UNDIH W.
6.9
/10
Reviewed 17 week(s) ago
spacious place and easy access, please note that the toilet in the room and in the lobby is not perfect for defecating, it may need to be replaced. It is difficult to get tissue in the lobby toilet
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Dear Sir/Madam,
Warm Greetings From Kyriad Hotel Arra Cepu.....
We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place.
Best regards,
Kyriad Hotel Arra Cepu
See original
M***a
Transit
9.7
/10
Reviewed 19 week(s) ago
Close to Cepu station, short stay because it is only for transit. Not noisy, comfortable for resting, there is a hotel restaurant that can be ordered 24 hours, delicious food especially fried rice. Cold AC, hot water is smooth, clean.
See original
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
See original
L***s
Leisure
6.2
/10
Reviewed 19 week(s) ago
sorry I didn't take a photo, because when I first arrived the air was already uncomfortable... especially since I'm pregnant, the toilet was dirty and had yellow stains, try using Harpic or something else to clean it, the drain smells... the mattress is noisy, not soundproof
See original
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Sir/Madam,
Warm Greetings From Kyriad Hotel Arra Cepu.....
We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place.
Best regards,
Kyriad Hotel Arra Cepu
See original
I***N
9.7
/10
Reviewed 22 week(s) ago
The staff is friendly and the service is good
See original
Find this review helpful?
Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
S
Sukada
Leisure
9.4
/10
Reviewed 23 week(s) ago
Comfortable, peaceful, safe and enjoyable.
See original
Find this review helpful?
Accommodation's Reply
25 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
See original
RS
Ridwan S. P.
Staycation
8.5
/10
Reviewed 24 week(s) ago
The staff are all friendly and the hotel is really great.
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.
See original
FB
Ferdi B.
Leisure
8.4
/10
Reviewed 24 week(s) ago
The AC is not cold, the maintenance team should check it before the Eid holiday.
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
To Mr. Ferdi,
Warm Greetings From Kyriad Hotel Arra Cepu
We received Mr. Ferdi's review on April 14, 2025, telling us that the AC was not cold, We continue to strive to offer the best quality to our guests and have followed up with the relevant department. We have noted the comments and we would like to thank Mr. Ferdi for his loyalty and for taking the time to give us a review. We are glad that Mr. Ferdi will trust us, and we hope to welcome him back to our place.
Best regards,
Kyriad Hotel Arra Cepu
See original
Oki C.
Business
10.0
/10
Reviewed 25 week(s) ago
The bedroom is spacious and clean. The atmosphere around the room is also calm. Highly recommended. Thank you for the service.
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
H***s
Business
8.4
/10
Reviewed 25 week(s) ago
Hotel close to the city center and for working visits to the Cepu area.
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
N***a
Leisure
8.2
/10
Reviewed 26 week(s) ago
I've stayed here twice during Eid.
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
i***h
Leisure
9.4
/10
Reviewed 26 week(s) ago
cool resto, comfortable room happy kids, friendly staff
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
H***o
Business
8.5
/10
Reviewed 26 week(s) ago
Everything is ok, except the hot water is not working.
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
H***s
8.4
/10
Reviewed 27 week(s) ago
The location is quite strategic, the rooms are comfortable and quite spacious, but the breakfast menu is very limited and lacks variety.
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
Dina P.
Leisure
10.0
/10
Reviewed 31 week(s) ago
Thank you to the guy at the reception who helped us find a ride to Cepu station early in the morning. 👍👍👍👍👍
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
To Mrs. Dina P,
Warm Greetings From Kyriad Hotel Arra Cepu……
Based on the Review We received, It is a pleasure to hear that Ms. Dina P. enjoyed her stay at the hotel. We would like to thank you for your loyalty and for taking the time, We are delighted that Ms. Dina P. has placed her trust in us & look forward to welcoming her back.
Greetings,
Kyriad Hotel Arra Cepu
See original
G***N
10.0
/10
Reviewed 35 week(s) ago
Close to the city, easy to get anywhere
See original
Find this review helpful?
Accommodation's Reply
28 Jan 2025
Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu
See original
YN
Yoshi N.
Business
8.5
/10
Reviewed 36 week(s) ago
Clean and near to everywhere. Food also good, but not much varieties.
Find this review helpful?
Accommodation's Reply
20 Jan 2025
To Ms. Yoshi N.
Warm Greetings From Kyriad Hotel Arra Cepu……
Based on the reviews we received, it's nice to hear that Ms. Yoshi N enjoyed his stay at the hotel. We thank you for your loyalty and for taking your time, We are delighted to place your trust in us, and we look forward to welcome you once again soon.
Greetings,
Kyriad Hotel Arra Cepu
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved