s***a

7.3

/10

Reviewed 1 week(s) ago

improve the service and condition of the rooms and the hotel.

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Accommodation's Reply

10 Nov 2025

Dear Valued Guest: The entire Kyriad Aracep team sincerely thanks you for your continued support. Thank you for your feedback. We are committed to providing the highest quality service to all our guests and have contacted the relevant department. We sincerely appreciate your feedback and will take it into consideration. Thank you for your patronage and time. We look forward to welcoming you back soon. Thank you. Kyriad Aracep

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E***o

6.8

/10

Reviewed 4 week(s) ago

Not so great. The facilities are okay for that price. The rooms could be improved further.

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Accommodation's Reply

22 Oct 2025

Dear Valued Guest, Thank you for choosing to stay at Kyriad Alasef... Thank you for your valuable review. We are committed to providing the best service to our guests and have contacted the relevant authorities. Thank you for taking the time to write a review of our hotel and for trusting us with your care. We appreciate your trust and look forward to welcoming you back. Thank you. Kyriad Alasef

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YB HERY T.

Business

9.7

/10

Reviewed 9 week(s) ago

Comfortable for resting... Have stayed here many times

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Accommodation's Reply

13 Sep 2025

Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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S***i

Business

8.5

/10

Reviewed 15 week(s) ago

The location is easy to reach and close to the city center

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2 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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AH

Adi H.

Business

10.0

/10

Reviewed 15 week(s) ago

Cool, beautiful atmosphere, green views of rice fields... very quiet, far from the noise of vehicles

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1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Sir/Madam, Warmest Greetings From Kyriad Hotel Arra Cepu……. Based on the review we received, we are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are delighted that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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A***a

Business

10.0

/10

Reviewed 21 week(s) ago

Good hotel in Cepu, breakfast was also good

1 people find it helpful

Accommodation's Reply

30 Jun 2025

Warm Greetings From Kyriad Hotel Arra Cepu. We received your review telling us about the room quality. We continue to strive to offer the best quality to our guests. We have noted your review and we would like to thank you for your loyalty and for taking the time to provide a review. We are happy to have you trust us, and hope to welcome you back again

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UNDIH W.

6.9

/10

Reviewed 24 week(s) ago

spacious place and easy access, please note that the toilet in the room and in the lobby is not perfect for defecating, it may need to be replaced. It is difficult to get tissue in the lobby toilet

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1 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu..... We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place. Best regards, Kyriad Hotel Arra Cepu

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M***a

Transit

9.7

/10

Reviewed 26 week(s) ago

Close to Cepu station, short stay because it is only for transit. Not noisy, comfortable for resting, there is a hotel restaurant that can be ordered 24 hours, delicious food especially fried rice. Cold AC, hot water is smooth, clean.

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1 people find it helpful

Accommodation's Reply

20 May 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.

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L***s

Leisure

6.2

/10

Reviewed 26 week(s) ago

sorry I didn't take a photo, because when I first arrived the air was already uncomfortable... especially since I'm pregnant, the toilet was dirty and had yellow stains, try using Harpic or something else to clean it, the drain smells... the mattress is noisy, not soundproof

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1 people find it helpful

Accommodation's Reply

20 May 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu..... We appreciate your review on. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted your comments and would like to thank you for your loyalty and for taking the time to provide us with a review. We are glad that you will place your trust in us, and we hope to welcome you back to our place. Best regards, Kyriad Hotel Arra Cepu

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I***N

9.7

/10

Reviewed 29 week(s) ago

The staff is friendly and the service is good

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Accommodation's Reply

05 May 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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S

Sukada

Leisure

9.4

/10

Reviewed 29 week(s) ago

Comfortable, peaceful, safe and enjoyable.

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1 people find it helpful

Accommodation's Reply

25 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.

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RS

Ridwan S. P.

Staycation

8.5

/10

Reviewed 31 week(s) ago

The staff are all friendly and the hotel is really great.

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Accommodation's Reply

16 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu.

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FB

Ferdi B.

Leisure

8.4

/10

Reviewed 31 week(s) ago

The AC is not cold, the maintenance team should check it before the Eid holiday.

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Accommodation's Reply

14 Apr 2025

To Mr. Ferdi, Warm Greetings From Kyriad Hotel Arra Cepu We received Mr. Ferdi's review on April 14, 2025, telling us that the AC was not cold, We continue to strive to offer the best quality to our guests and have followed up with the relevant department. We have noted the comments and we would like to thank Mr. Ferdi for his loyalty and for taking the time to give us a review. We are glad that Mr. Ferdi will trust us, and we hope to welcome him back to our place. Best regards, Kyriad Hotel Arra Cepu

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Oki C.

Business

10.0

/10

Reviewed 32 week(s) ago

The bedroom is spacious and clean. The atmosphere around the room is also calm. Highly recommended. Thank you for the service.

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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H***s

Business

8.4

/10

Reviewed 32 week(s) ago

Hotel close to the city center and for working visits to the Cepu area.

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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N***a

Leisure

8.2

/10

Reviewed 32 week(s) ago

I've stayed here twice during Eid.

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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i***h

Leisure

9.4

/10

Reviewed 32 week(s) ago

cool resto, comfortable room happy kids, friendly staff

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Accommodation's Reply

09 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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H***o

Business

8.5

/10

Reviewed 33 week(s) ago

Everything is ok, except the hot water is not working.

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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H***s

8.4

/10

Reviewed 34 week(s) ago

The location is quite strategic, the rooms are comfortable and quite spacious, but the breakfast menu is very limited and lacks variety.

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, Warm Greetings From Kyriad Hotel Arra Cepu……. Based on the Reviews We received, We are pleased to hear that you enjoyed your stay at the hotel. We thank you for your loyalty and for taking the time, We are happy that you have placed your trust in us & look forward to welcoming you back. Best regards,. Kyriad Hotel Arra Cepu

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Dina P.

Leisure

10.0

/10

Reviewed 38 week(s) ago

Thank you to the guy at the reception who helped us find a ride to Cepu station early in the morning. 👍👍👍👍👍

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1 people find it helpful

Accommodation's Reply

25 Feb 2025

To Mrs. Dina P, Warm Greetings From Kyriad Hotel Arra Cepu…… Based on the Review We received, It is a pleasure to hear that Ms. Dina P. enjoyed her stay at the hotel. We would like to thank you for your loyalty and for taking the time, We are delighted that Ms. Dina P. has placed her trust in us & look forward to welcoming her back. Greetings, Kyriad Hotel Arra Cepu

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Kyriad Hotel Arra Cepu

Overall Ratings & Reviews Kyriad Hotel Arra Cepu

8.2

8.2

8.2

8.2

8.4

Traveler Reviews Kyriad Hotel Arra Cepu

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