8.6
Very Good
From 635 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.7

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Traveler Reviews Pondok Asri Tawangmangu

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Customer reviews
J***r
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
Good, but the bathroom exhaust fan is completely dead, making the bathroom and bedroom air circulation less comfortable.
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Upik
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
friendly staff, varied breakfast and the hotel is child friendly
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Lindawati
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Leisure
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6.4
/10
Reviewed 2 week(s) ago
Arrived at exactly 14.00 but the room was not ready. But negotiated to get compensation for late checkout. Okay. Safe. Then, I ordered an extra bed well in advance because the villa type rooms were sold out, forced to settle for a regular room but with an extra bed. Already WA with Pondok Asri and they said it was possible. Just arrived at 16.48. The front office was POLITE and KIND. The staff was OK, no complaints. Management should anticipate manpower during a long weekend.
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1 people find it helpful
f***i
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8.5
/10
Reviewed 4 week(s) ago
Clean, comfortable, neat room. Family friendly, beautiful, cool, lots of games for kids. Friendly staff service, delicious restaurant, pocket-friendly prices
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1 people find it helpful
A***n
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10.0
/10
Reviewed 4 week(s) ago
Thank you, the service and atmosphere are very impressive
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s***o
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8.5
/10
Reviewed 7 week(s) ago
It's okay. Suggestions for maintenance of the infrastructure so as not to make it difficult for guests. Such as door handles, locks, faucets and others. Thank you.
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G***g
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Leisure
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10.0
/10
Reviewed 9 week(s) ago
worth the price will come back again...
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1 people find it helpful
R***a
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
It might be better if the bathtub was replaced with a shower.
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Sofhie S.
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Staycation
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9.4
/10
Reviewed 9 week(s) ago
My sister and brother-in-law stayed in room no. 54, deluxe AC type. All facilities are functioning well. There are many parking options and they are spacious, so you can choose one that is close to your room. There are many playgrounds for children to play in and there are almost every block of rooms. There are rabbits and turtles for children's education. The restaurant food is quite delicious and affordable. The breakfast menu is simple and there is warmindo. There is a cafe to hang out, and there is an instagrammable rooftop for photos. Unfortunately, during my 3d2n stay here, I haven't had the chance to play in the swimming pool. My sister's favorite oriental fried rice while here 😄
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Sofhie S.
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
My father and mother stayed in room no. 77, standard non-AC type. Even without AC, the air is very cold, so this type of room is suitable for my parents who are not used to using AC. All room facilities function well. Friendly staff, quite a lot of restaurant food choices at affordable prices. Fried bananas and meatballs are highly recommended 😁👌🏻 A spacious and pleasant hotel to just walk around while enjoying the beautiful scenery in the surrounding area.
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Sofhie S.
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Staycation
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8.7
/10
Reviewed 9 week(s) ago
stayed 3d2n deluxe AC type room number 44. overall very impressive. minus: 1. the room phone doesn't work, already informed the staff but it doesn't immediately turn on. so it's difficult to call room service if you need something. the phone can only be used on the second night. 2. because the room phone is off, so use WA to contact the restaurant. but the response is very slow, it can take more than 1 hour to be replied. 3. in room no. 44 the shampoo dispenser leaks so that all the contents drip out. 4. no toilet amenities are provided in the room (there is only a soap and shampoo dispenser). 5. on the first night the electricity in the room went out from 3 am and only came back on around half past 7 am. even though I saw other rooms still on, only room 44 was turned off. strangely on the second night there was no power outage 😅. 6. the restaurant staff did not take off their shoes when delivering food into the room. coincidentally, it was after heavy rain, so there were muddy shoe prints in the room, even though the floor was used for praying. plus: family friendly, kids friendly, comfortable mattress, deluxe type contains 2 queen and single beds. playgrounds everywhere so kids are really happy. simple but sufficient breakfast. the north is cold, so the AC switches to being a room heater. Android TV in the deluxe room. there is a balcony and table and chairs, very comfortable for relaxing so you don't just stay in the room. there are rabbits, turtles for children's entertainment. there is a cafe for hanging out. the outside yard is for walking and children running around. spacious parking lot. spacious room, provided with a drying rack for towels. there is a souvenir shop with branded goods. delicious food, cheap prices so you don't need to buy outside the hotel. there is a kids-friendly swimming pool. beautiful view, cool air. the surrounding area has stalls and is close to places to eat. overall highly recommended for family vacations, both those bringing parents or children. just staying at the hotel is comfortable enough so you don't want to go anywhere. The above shortcomings are minor, hopefully they can be fixed in the future. I will come here again if I have the chance.
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Accommodation's Reply
11 Apr 2025
Good afternoon Mrs. Sofhie S. I am a representative of Hotel Pondok Asri Tawangmangu, I would like to thank you for the input given to us and sincerely apologize for the inconvenience during your stay at Hotel Pondok Asri Tawangmangu. We will use the input as a correction for our hotel. Warm regards. Hotel Pondok Asri Tawangmangu
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m***h
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Staycation
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9.7
/10
Reviewed 10 week(s) ago
I've stayed here twice, the kids love it, it's comfortable, clean, there's a playground
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I***a
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Leisure
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9.4
/10
Reviewed 17 week(s) ago
Strategic location, close to many food vendors, spacious rooms for the suites can accommodate 4 people, affordable
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2 people find it helpful
G***t
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Leisure
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10.0
/10
Reviewed 25 week(s) ago
the place is beautiful, the building for deluxe rooms is modern, and suitable for families with small children, because the room consists of a double bed and a single bed. on the rooftop you can take pictures with a view of the peak of Lawu
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3 people find it helpful
G***t
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Leisure
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10.0
/10
Reviewed 28 week(s) ago
Legend hotel with awesome, memorable moment n amazing services.
2 people find it helpful
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Guest
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8.8
/10
Reviewed 44 week(s) ago
Good location, comfortable and clean hotel environment. In-room dining tastes pretty good, but breakfast needs to be improved.
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3 people find it helpful
I***A
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Leisure
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10.0
/10
Reviewed 44 week(s) ago
Been here often. Calm atmosphere. A safe place for children to play. Various menus. Mumer.
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1 people find it helpful
A***e
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Staycation
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6.5
/10
Reviewed 45 week(s) ago
The room had cobwebs, our family saw other natural creatures while staying here 😅.
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2 people find it helpful
Heri K.
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Leisure
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10.0
/10
Reviewed 47 week(s) ago
The food for breakfast is delicious and fresh.
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1 people find it helpful
T***i
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Leisure
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8.4
/10
Reviewed 47 week(s) ago
Sounds from outside came in. Maybe because the wood on the door has cracks.
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1 people find it helpful
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