Overall Ratings & Reviews fave+ hotel Banjarbaru

Dear Mr. M*d, Thank you for choosing fave+ hotel Banjarbaru as your accommodation during your stay in Banjarbaru City and for taking the time to give us a very good rating. We are happy to see the rating you have given us, because it indicates that you have had a good experience while staying at our hotel. And we are also happy to be able to serve you as our guest here. We also convey this rating to all of our staff, so that they also feel proud to have made your experience while staying at this hotel memorable. However, if there are things that we need to improve, please be willing to convey them to us. We believe that the comfort of our guests is also the key to our success in working in this industry. Once again, thank you for the rating that has been given and see you again on your next visit. Best regards,. Robby Purba. General Manager

Dear Mr./Mrs. A*i, Warm greetings from favehotel Banjarbaru, Thank you for taking the time to give us your review and rating. After reading your rating and review, we realize that overall we have not been successful in making your stay a memorable one. Your review, especially regarding the bathroom sheets and floor, is of serious concern to us. We have again conducted a deep cleaning of the bathroom area and are in the process of replacing the sheets. We understand your disappointment and for that we apologize profusely for this condition. Thank you for conveying this to us and we believe that the comfort of our guests is also the key to our success in working in this industry. Once again, thank you for the review and rating that has been given and we greatly hope to be able to welcome you back to our hotel with even better service. Best regards, Robby Purba. General Manager.

Dea Mr./Mrs. A*m, Warm greetings from favehotel Banjarbaru, Thank you for taking the time to give us a review and rating. After reading the rating and review you have given, we realize that overall we have not succeeded in making your stay a memorable one. The review you have given, especially regarding the towels, room floor and TV platform, is of serious concern to us. We have followed up on this with the relevant team and made some improvements to the quality of floor cleanliness and processed the procurement of new towels. We understand your disappointment and for that we apologize profusely for this condition. Thank you for conveying this to us and we believe that the comfort of our guests is also the key to our success in working in this industry. Once again, thank you for the review and rating that has been given and we hope to be able to welcome you back to our hotel with even better service. Best regards, Robby Purba. General Manager.