Overall Ratings & Reviews Hotel O Pondok Helomi

I extended my stay through the app due to a promo, but I was given the room at the end of the room, with only one mattress remaining. If I asked to move rooms, I had to pay again.

The hotel staff was very poor in their service, because when making a reservation and paying on the spot, the price stated was not the same as the price offered when paying on the spot. The bathroom was dirty, the water was stagnant, and the hot water didn't work.

the price I paid did not match the application for various reasons, the water heater didn't work

Room photos and facilities match, easy check-in, strategic location, lots of food around, 24-hour pharmacy, gas station is also available.

Let the stars and emoticons do the talking...

Strategic location, there is a kitchen and cooking equipment, swimming pool. In front there is a laundry, supermarket and dining place.

The price that has been booked when arriving at the place was asked to add a price, they said there was a problem with the app, because it was the weekend. The price does not match the app, it should be their responsibility, not the customer.

Unfortunately there is no temporary soap, toothbrush & toothpaste. There are ants on the edge of the wall near the bathroom. Overall it is okay, hot water is okay.

2 times staying here, overall quite good. Price and quality are appropriate, cleanliness and room size are quite good. Although quite far from the city center, but comfortable.

the place is comfortable and very clean

This is a recommendation for those who want to rest comfortably and cleanly.

Affordable price for staying more than 3 days, strategic location, many food places. There is a swimming pool

the place is comfortable and quite clean. it's good if you bring kids, in front of the room is the swimming pool. also strategically located near the laundry, culinary center and supermarket. only when I wanted to check out the staff was not very friendly, no one said thank you 🙁 when I ordered instant noodles it also took a long time to be delivered. overall it's ok.

The hotel is comfortable and has a swimming pool which is quite clean but the smell of chlorine is pungent.

The fridge is a bit annoying because of the smell

Comfortable, nice, staff are friendly too, only the pool is dirty and has too much chlorine.

Ka bagaimana cara membatalkan pesanan hotel ya ka? Tolong bantu dong.

Cukup baik, sesuai dengan harga.

Pas apes dapet kamar nomer 5. Ukuran kecil, bau pewanginya kayak bau tembakau, ac nya bunyi, kamar mandi sempit banget.

Awalnya lihat review di aplikasi saya kihat semuanya baik tapi saat saya menginap ini lumayan melenceng dari ekspektsi, resepsionis kurang profesional, judes, seperti tidak niat, kolam renang super super jorok banyak kotoran dan ada beberapa lalat mengambang, lantai kolam keruh, water heater mati, ac kurang dingin, halaman super kotor.