Overall Ratings & Reviews The L Hotel

Traveloka (2,082)
Other sources (19)
7.8
Pleasant
From 2,082 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.6

Location

7.8

Service and Facilites

7.6

People often mention about The L Hotel
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Bedroom (97)
Bathroom (78)
Ambiance (75)
Hotel Area (61)
Staff Friendliness (49)
Distance to City Center (48)
Soundproof (48)
Room Space (44)
Surroundings (43)
Accessibility (43)
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Traveler Reviews The L Hotel

Number of reviews per page
20
40
Customer reviews
A***l
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, but the room cleanliness was very unsatisfactory, the sheets were worn out, the pillows were not soft, and the mattress felt springy.
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Guntur
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is very clean and comfortable.
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D***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
Very bad, needs a lot of improvement. The deluxe king room was not suitable, the bed cover looked like a rag. Please review, I'm very disappointed.
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2 people find it helpful
D***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The TV wasn't working, the lights were dim, and the windows wouldn't close. Reported to the receptionist, but the response was inconclusive.
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1 people find it helpful
Dian
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
The room is highly not recommended. The mattress is unfit for a hotel. The bathroom is very dark and creepy. The room is also dirty and hot. There's also no Wi-Fi. Overall, it's highly not recommended.
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AJI D. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Wow, what a solid impression.
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A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Well, it's worth the price...........
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R***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
There are cockroaches in the room. The AC remote doesn't work. The TV won't turn on. The TV remote has no batteries.
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1 people find it helpful
N***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Ok... next time come again...
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P***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly. It's quite comfortable.
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1 people find it helpful
j***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
Worst, the air conditioner is not functioning + mosquitos. Worst hotel in my life.
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A***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
This is a fairly old and legendary hotel in Batam. Affordable price for the Junior Suite class. Safe location is comfortable for those who do not want too much public attention, because even though it is in the city center, the location is a bit inward and not directly on the main road. Book through the app to get a fixed price. Cleanliness is okay, everything is okay. Only if I may suggest, if the TV can be upgraded to a smart or Android TV, using an Android box is fine though. And one more thing, most of the lights in the room can not work all, on average there are always 1-2 lights that do not work. But I had fun and satisfied staying here.
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
7.0
/10
Reviewed 14 week(s) ago
I was given a crappy room, in the corner, not as pictured. The TV didn't work properly.
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2 people find it helpful
R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
5.4
/10
Reviewed 14 week(s) ago
This is my first bad review on the app. For a 3-star hotel with a price tag of 300,000 Rupiah, that's seriously lacking. The room was infested with cockroaches, there were no lights, the AC would suddenly shut off, and the bathroom smelt of urine. If they were going to open a hotel with rooms like that, I don't think they should be priced in the 300s, but in the 100s.
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SHANUM S. P.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 17 week(s) ago
not according to reviews,,,very disappointing,,lots of cockroaches roaming around
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F***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
No signal for room Wi-Fi, room has poor lighting; interior was broken, TV error, wastafel leaking, toilet cannot flush.
3 people find it helpful
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NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Next time if you want to go to Batam, you can stay here again.
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1 people find it helpful
B***s
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 21 week(s) ago
The hotel room was destroyed, mosquitoes, the AC was not cold, the floor was dirty, the mattress was dirty, the pillows were dirty, the sofa was dirty, everything was dirty, the toilet towels were not changed, the room was messy, hot, soundproof, the lights were dark.
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1 people find it helpful
S***f
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
The hotel is nice, and not far from places to eat.
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1 people find it helpful
Mukhair z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Strategic location, comfortable. Clean rooms.
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2 people find it helpful
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