7.8
Pleasant
From 1,894 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.7

Location

7.9

Service and Facilites

7.8

People often mention about The L Hotel
All
Bedroom (58)
Bathroom (45)
Ambiance (40)
Hotel Area (36)
Staff Friendliness (34)
Distance to City Center (33)
Soundproof (29)
Room Space (26)
Accessibility (25)
Surroundings (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The L Hotel

Number of reviews per page
20
40
Customer reviews
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
The mattress is bad, there is no foam. The sheets and blanket are dirty, the pillows are soft. The bathroom has no soap and is dirty. In short, the room is dirty.
Translated by Google Icon
See original
Find this review helpful?
M***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
If I'm from Karimun, I usually come to Batam and stay at The L Hotel because it's close to Nagoya and my work is also close🙏
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
The worst hotel I've ever encountered in Batam. No main lights, dim and very dirty bathroom lights, liquid soap is placed in an Aqua bottle, many furniture are broken and cracked, window curtains are broken so they can't be opened, hard, dirty mattress, no contactable contacts near the phone, no wifi, not worth it for the price of 250+ - very bad, 10x better RedDoorz, btw I got room 311. The vibes are horror, dim, no main lights, very bad, I say
Read More
Translated by Google Icon
See original
2 people find it helpful
I***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
quite comfortable for a relatively cheap price
Translated by Google Icon
See original
Find this review helpful?
S***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Menyesal barang tertinggal pun tak mengaku saya datang hari yang sama
1 people find it helpful
Asep S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Everyone is friendly and nice, everyone.
Translated by Google Icon
See original
Find this review helpful?
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 6 week(s) ago
bathroom dirty ( staff only cleaning the upper wall of the toilet and only clean the surface of the toilet bowl. mostly wall and toilet yellow and slimy). my room was okay just that the sink broken, phone broken(no issues because not using) and when ask for cleaning services,the staff don't clean in properly. Thank to Abri that help me out to fix the sink, change my room tv controller because the controller cannot use to change the tv channel and clean my room even though not his job to clean the room.
Read More
2 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
The room was gloomy, the bathroom was dirty, the glass was dirty, many items were broken, the telephone didn't work, the AC wasn't very cold either.
Translated by Google Icon
See original
2 people find it helpful
K***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
first time staying here, the room atmosphere is gloomy, the cupboard is broken, the walls are peeling, the glass is dirty, the water heater is also not working properly. the room area is dusty because we ride a motorbike and wear helmets, when we were going home in the morning our helmets were lost both in the parking lot huhuhu :) we asked the security but they said they didn't know. but fortunately they gave us another helmet as a replacement please improve the hotel staff's service, facilities and security again thank you🙏
Read More
Translated by Google Icon
See original
1 people find it helpful
R***Y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Batam during peak season many hotels are sold out. Finally chose this hotel because I saw good reviews on this application. It turned out that the room was very uncomfortable and not clean. The sheets and blankets were not clean. Lots of stains.. many of the facilities in the room were damaged plus lots of mosquitoes made it worse. Very disappointed. Traveloka should not only display good reviews.. very disappointed
Read More
Translated by Google Icon
See original
Find this review helpful?
O***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is close to the shopping center area and it is easy to find food around.
Translated by Google Icon
See original
3 people find it helpful
R***y
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
hotel staff is friendly, service is good,
Translated by Google Icon
See original
Find this review helpful?
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Service is very good, facilities need renovation.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 12 week(s) ago
had time to check in when entering the room was very unsuitable for staying, the room was very different from the one in the photo we went straight home not to stay. money cannot be refunded.
Translated by Google Icon
See original
4 people find it helpful
A***d
icon-origin-TRAVELOKA
7.8
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, but the check-in time is chaotic. You can only check in at 16:30.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Muhammad A. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Always be the choice to stay in Batam.
1 people find it helpful
Rocky M.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 12 week(s) ago
The receptionist service is not good. I have stayed for 6 nights. On Friday I wanted to do Friday prayer and only asked for a check-out period until I did Friday prayer but the hotel did not allow it and asked for a late checkout charge. The hotel is too rigid.
Translated by Google Icon
See original
1 people find it helpful
W***W
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
The bathroom is dirty, the hotel walls are dirty with lots of water seeping in, the AC doesn't work at all. The service when checking in was really rude.
Translated by Google Icon
See original
3 people find it helpful
L***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
very nice, comfortable, friendly, affordable price, city center, big room, spacious bathroom
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
The hotel staff was friendly, but the hotel was uncomfortable so we didn't stay there. The hotel platform was broken and the room was poorly lit. And it was quiet.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40