8.0
Very Good
From 645 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

8.0

People often mention about Sapadia Hotel Cirebon
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Bedroom (10)
Staff Friendliness (9)
Room Space (9)
Distance to City Center (8)
Accessibility (8)
Ambiance (8)
Bathroom (8)
Family Friendly (7)
Surroundings (6)
Check-in/out Time (5)
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Traveler Reviews Sapadia Hotel Cirebon

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40
Customer reviews
K***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Safe, comfortable, clean, suitable for spending the night here
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L***a
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Leisure
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9.0
/10
Reviewed 7 week(s) ago
The hotel is ok, but the floor under the bed in the bedroom area is still dirty.
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A***f
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
very comfortable clean and friendly employees 😁😁😁😁😁😁😁😁😁😁😁😁😁😁
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Guest
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Business
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10.0
/10
Reviewed 8 week(s) ago
comfortable, spacious parking, friendly staff
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1 people find it helpful
A***g
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Transit
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8.5
/10
Reviewed 10 week(s) ago
unfortunately the car wash service is not open
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H***i
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Leisure
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8.8
/10
Reviewed 10 week(s) ago
for all good... what needs to be fixed 1. unstable wifi, 2. towels are not clean enough, it seems they need to be replaced....
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1 people find it helpful
Novi y.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and helpful, the rooms are comfortable and quiet. The food is delicious and varied.
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FAIZA S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable and close to the terminal
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3 people find it helpful
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Bhakti N.
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
Great, the room is spacious, clean and comfortable
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Accommodation's Reply
17 Feb 2025
Dear Mr./Mrs. Bhakti n Warm greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. Bhakti N to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best regards, Sapadia Hotel Cirebon. General Manager.
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Joshepine A. F. R.
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9.7
/10
Reviewed 23 week(s) ago
Friendly staff, clean and fragrant rooms, 24-hour hot water on. Highly recommended.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mr./Mrs. Joshepine AF R, Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. Joshepine AF R to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards, Sapadia Hotel Cirebon. General Manager.
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R***a
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Leisure
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10.0
/10
Reviewed 28 week(s) ago
Good 👍 for everything. Friendly and kindness
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Accommodation's Reply
31 Dec 2024
Dear Mr./Mrs. R*a, Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience from Mr./Mrs. R*a to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of you and your family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards,. Sapadia Hotel Cirebon.
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I***h
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Staycation
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9.3
/10
Reviewed 31 week(s) ago
The room is clean, tidy and spacious, the service is also good.
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3 people find it helpful
Accommodation's Reply
21 Nov 2024
Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. The very positive experience from Mr./Mrs. I*h is a joy for us. With these positive comments, we are very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of Mr./Mrs. and Family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness & health always be with you and your family. Best Regards, Sapadia Hotel Cirebon
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E***i
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Transit
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8.1
/10
Reviewed 33 week(s) ago
It would be good to repaint the room, sorry the walls are not very clean
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Accommodation's Reply
21 Nov 2024
Warm Greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. We would also like to thank Mr./Mrs. E*i for the inconvenience, of course we will improve it in the future for your experience in the future. With these comments, we are very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can fulfill your needs and family every time you stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at Sapadia Hotel Cirebon, may happiness and health always be with you and your family. Best Regards, Sapadia Hotel Cirebon
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Sulis o.
icon-Transit
Transit
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8.8
/10
Reviewed 39 week(s) ago
The bed cover sheets and towels are not very clean, the rest is ok so far, suitable for families bringing small children.
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2 people find it helpful
Accommodation's Reply
30 Sep 2024
Warm greetings from Sapadia Hotel Cirebon, Thank you for taking the time to provide a rating score and for sharing your experience during your stay at Sapadia Hotel Cirebon. We are very sorry for what happened and we apologize if there is anything that reduces your comfort while staying at our hotel. And for that problem, it will be our concern and we will follow up as a long-term project for its improvement. Allow us to fix it and we make sure it will not happen again in the future. Once again, thank you very much for your rating and we look forward to welcoming you back to stay at Sapadia Hotel Cirebon in the near future. Greetings Cirebon Marriott Hotel
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S***I
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Staycation
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7.8
/10
Reviewed 40 week(s) ago
Friendly staff, clean environment
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4 people find it helpful
Accommodation's Reply
30 Sep 2024
Warm greetings from Sapadia Hotel Cirebon. We would like to thank you for taking the time to share your experience while staying at Sapadia Hotel Cirebon. I have immediately conveyed the very positive experience of Mr./Mrs. S***i to the relevant colleagues. Everyone was very happy and very enthusiastic. With these positive comments, I am very sure that our team will be much more enthusiastic in providing the best service to our guests in the future. We hope that in the next experience we can again meet the needs of Mr./Mrs. and Family every time they stay here with good service and facilities. We greatly hope to be able to welcome you and your family in the future at [unit name], may happiness and health always be with you and your family. Best regards, Cirebon Marriott Hotel
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Eliyanti
icon-Leisure
Leisure
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9.7
/10
Reviewed 51 week(s) ago
Use apps even though you don't get breakfast but the hotel is luxurious and comfortable. Only the AC isn't cold enough.
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3 people find it helpful
Accommodation's Reply
02 Jul 2024
Dear Mrs. Eliyanti. Warm greetings from Sapadia Cirebon by Saparaja Hotels. We would like to thank you very much for the opportunity to share your experiences while staying at our hotel. We apologize in advance if your experience during your stay was unpleasant. Of course, we will improve the services and facilities we have in the future. Hopefully we can meet and serve you again in the near future with all our hearts. Thank you and greetings. * Sapadia Hotel Cirebon by Saparaja Hotels Group.
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Y***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 52 week(s) ago
The AC is not cold enough. And noticed the stain on the blanket.
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2 people find it helpful
Accommodation's Reply
20 Jun 2024
Dear Mr/Mrs Y*I. Warm greetings from Sapadia Cirebon by Saparaja Hotels. We would like to thank you very much for the opportunity to share your experiences during your stay at our hotel. We apologize in advance if your experience during your stay was unpleasant. Of course, we will improve the services and facilities we have in the future. Hopefully we can meet and serve you again in the near future with all our hearts. Thank you and greetings. Febriano. Sapadia Hotel Cirebon.
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N***k
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
The bed sheets are not recommended as they have not been changed and have lots of spots and feel itchy. The bathroom is also not clean.
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3 people find it helpful
Accommodation's Reply
05 Jun 2024
Hello Mr/Mrs N*ke, thank you in advance for entrusting your accommodation at Sapadia Hotel Cirebon. We apologize in advance if you encounter any problems while staying at Sapadia Hotel CIrebon. Thank you for your input, and of course we will correct/improve it in the future. Thank you and welcome back-Sapadia Hotel Cirebon-.
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21 Aulia R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
For the price range of the hotel ⭐️⭐️ it is very unexpected. Because the room is very spacious, complete facilities. Strategic and competitive prices. Not inferior to hotels ⭐️⭐️⭐️. The theme is indeed like classic. The parking lot is very spacious. From the outside it looks like a boarding house. But the room is great. The key is already a smartlock. Don't look at the cover.
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Accommodation's Reply
05 Jun 2024
Thank you Mr/Mrs Aulia R. S for your trust in Sapadia Hotel for your lodging accommodation. It is an honor for us to be able to provide good service to you. Of course, we will improve our services for you if there are any/we still need to improve them in the future. It is very meaningful and we are happy to receive input/suggestions and criticism from you. Welcome back to Sapadia Hotel Cirebon.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 61 week(s) ago
The room needs a lot of improvement, overall the experience is good, only the cleanliness, such as there are still tissues when you first enter, needs to be of high quality to maintain cleanliness.
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1 people find it helpful
Accommodation's Reply
04 May 2024
Thank you sir/madam for entrusting your accommodation at Sapadia Hotel Cirebon. It is an honor for us to be able to provide good and satisfying service to you. We apologize if there are shortcomings/mistakes from us, of course we will correct and improve and try to provide the best service from us at Sapadia Hotel Cirebon. Thank you for your trust, welcome back sir/madam and stay healthy.
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Number of reviews per page
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