Overall Ratings & Reviews Golden Snail Guest House

I'm happy that it's clean here, the room is just right, not too small.

nice and neat, it's nice here, the service is friendly

clean, nice, located close to places to eat, cafes and Siloam Hospital

Awesome, the hotel is amazing, I will stay again

the staff is friendly, the cleanliness is clean. no mosquitoes, ants and insects, facilities when entering the room there are towels, 2 bottles of 300 ml mineral water, refill water is in the lobby, does not provide toothbrushes but is sold in the lobby, for overall good lodging, sheets and blankets smell of disinfectant, artix is washed clean, the room request is also fulfilled by the hotel, but the bathroom smells a little fuldraine, thankfully there is a blower, next time I can come back here again, it's also right next to the tiam bread around there are many places to eat, there is an Indomaret across from it.

No Soap provided for shower. First time experience shower without Soap.

The hotel staff is friendly, the location is strategic for those who want to stay overnight, the cleanliness and tidiness are really great.

The hotel location is very strategic, on the edge of Mt Haryono road next to Roti Tiam. The bed is wide and comfortable, the bathroom water is clean, the AC in room 315 is not cold enough during the day but is quite cold at night.

Clean hotel, clean rooms, basically good with cheap prices, looking for food is easy, basically if you go to Balikpapan you can come back here again.

Nice and in the middle of the city, near places to eat and restaurants.

The rooms are nice, clean and the price is also affordable and the location is strategic with places selling food.

It was really fun staying here.

Not recommend, be careful! - Lots of cracks on the walls. - AC is not cold. - Furniture needs to be repaired. - scam to take security deposit.

Room 218 The AC is not cold at all, maybe it needs maintenance or replacing a new unit. The bathroom door also cannot be closed tightly, so it needs to be wedged so that the bathroom does not open.

Close access to everywhere, cleanliness is a priority, especially the pillow cases and sheets. The rest is okay.

AC ga dingin, dapat lantai 3 tp g ada lift.

Kamarnya rapi dan bersih begitupun dengan toiletnya, resepsionisnya juga ramah dan fast respon ketika dihubungi. Lokasinya strategis, mau keluar cari makan mudah. Recommended buat kalian yang nyari penginapan, gak usah ragu untuk nginap di sini. Good job 👍.

Ac ga dingin, blower di kamar mandi tidak terpasang rapi jadi agak horor kayak ad yang ngintip dari plapon.

Layanan ramah, kamar bersih, di sekitar lokasi banyak tempat umum yang membantu seperti Indomaret, Kopi Tiam, atm center. Kekurangannya hanya tidak ada perlengkapan mandi kecuali sabun di dinding kamar mandi.

The water turned off while showering, the lever to turn on the water was also broken so you had to hold it while showering, the AC wasn't cold, and the receptionist who was wearing glasses wasn't clear.