1. Small waterpark, access is far from the elevator.
2. Difficult to find dinner/afternoon meals, access is far outside, the restaurant is expensive and the food is terrible. The lunch box package was said to be Rp 100,000, but it turned out there was a 21% tax.
3. The reception is very far from the elevator/room.
4. The breakfast menu is limited, and the kids could only eat noodles, the rest ate donuts.
5. It would have been nice to just smile and check in easily when greeting guests. Unfortunately, the receptionist lied about the room we requested. When we checked in early, we were given a room with a parking view. When we asked for a room with a rice field view, they said it was full, but it was only available in the afternoon.