We arrived at Budi sun to find out the room we booked was no longer available. The booking agent had not updated the website correctly. The manager explained to us in good English what the problem was. The hotel was fully booked for the first night but the other nights we could still stay at Budi sun. So we did not have a room for the night. We contact booking agent via Livechat and explained the situation they involved a special team and where going to call us as soon as they had a solution. In the mean time the manager called the near by hotels to find out if the had a room for the night. After several calls he found a room in a nearby resort only the price was 3 times higher than what we paid now. Booking agent called the manager at Budi sun and the came up with the solution that booking agent would pay the room in the other resort so we could sleep there the first night. So both booking agent and the management at Budi sun helped us really well and solved the problem correctly. After the first night we spent 2 nights at Budi Sun which is really good. They have a pool unlike most of the other more expensive resorts. And also the food is really good. The are located at the beach so you can choose if you want to swim in the ocean or swimming pool. The staff is really helpful and there English is really good. We would definitely recommend it to any one staying in or around Maumere. It is also easy accessible by public bus from Maumere or Moni (kelimutu).