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Explore BATIQA Hotel Pekanbaru

Traveloka (6,989)

Other sources (12)

8.7

Very Good

From 6,989 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about BATIQA Hotel Pekanbaru

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Staff Friendliness (65)

Bedroom (56)

Distance to City Center (52)

Accessibility (52)

Bathroom (50)

Ambiance (49)

Room Space (48)

Hotel Area (46)

Surroundings (40)

Taste (39)

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Traveler Reviews BATIQA Hotel Pekanbaru

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Customer reviews

I***a

10.0

/10

Reviewed 5 hour(s) ago

The rooms are clean, comfortable, and check-in and checkout are easy. There's no deposit required. The food is delicious. Free water in every hallway on every floor makes it even more economical and convenient.

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N***a

Business

10.0

/10

Reviewed 7 hour(s) ago

Comfortable & close to the airport. There's a children's play area, a kind of playground.

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Adnun

Business

7.7

/10

Reviewed 3 day(s) ago

Unfortunately, the Wi-Fi password given during check-in in the small envelope of the room tap card (as in the photo) could not connect.

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M***d

5.8

/10

Reviewed 7 day(s) ago

The hotel staff at the reception took a long time to provide service when checking in, asking questions over and over again.

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Accommodation's Reply

29 Jul 2025

Dear M*d, Warm greetings from batiqa pekanbaru. Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Best regards, Hotel Manager.

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s***a

Transit

9.4

/10

Reviewed 1 week(s) ago

close to the airport, there is a shuttle bus to the airport at 4 am and it is delivered for free 😍👍🏻. the room is clean and comfortable, for the bathroom tissue roll, there are a few leftovers. other than that, it's okay, great 👍🏻

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Accommodation's Reply

27 Jul 2025

Dear s*a, Warm greetings from Batiqa Pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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B***n

8.5

/10

Reviewed 2 week(s) ago

Very large parking area behind the hotel

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Accommodation's Reply

15 Jul 2025

Dear B*n, Warm greetings from Batiqa Pekanbaru. Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Hotel Manager.

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Yaya C.

Business

10.0

/10

Reviewed 3 week(s) ago

Strategically Located Hotel, Good Service..👍☕️

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Yaya C., Warmest greetings from BATIQA Pekanbaru. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

l***h

Business

8.5

/10

Reviewed 3 week(s) ago

Friendly hotel staff, clean rooms. Good deals👍🏻

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Accommodation's Reply

14 Jul 2025

Dear l*h, Warm greetings from Batiqa Pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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D***a

9.4

/10

Reviewed 3 week(s) ago

It was a great experience staying here for a business trip.

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Accommodation's Reply

10 Jul 2025

Dear D***a, Warmest greetings from BATIQA Pekanbaru. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

R***a

8.5

/10

Reviewed 3 week(s) ago

The room is quite good, the hotel service is good, the distance to the airport is close and there is a free shuttle car to the airport every 30 minutes.

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Accommodation's Reply

08 Jul 2025

Dear R*a, Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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s***i

Business

9.4

/10

Reviewed 4 week(s) ago

Overall the hotel is very impressive And nice But if we ask for something to the receptionist, the response is slow Sometimes they even forget

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Accommodation's Reply

08 Jul 2025

Dear s*i, Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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R***y

10.0

/10

Reviewed 4 week(s) ago

nice view, clean and tidy room. Food is delicious and varied.

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Accommodation's Reply

10 Jul 2025

Dear R*y, Warm greetings from Batiqa Pekanbaru. Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Hotel Manager.

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p***i

10.0

/10

Reviewed 4 week(s) ago

Very comfortable.. Good service.. Neat, clean room.

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Accommodation's Reply

06 Jul 2025

Dear p*i, Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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D***d

Business

9.1

/10

Reviewed 4 week(s) ago

There's just not enough parking space

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Dear D*d, Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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DAFIT

8.5

/10

Reviewed 4 week(s) ago

Close to the airport, close to souvenir shops and culinary places selling food and durian.

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Accommodation's Reply

04 Jul 2025

Dear Dafit H. M., Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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Agus S.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Suitable for staycation with family

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Accommodation's Reply

02 Jul 2025

Dear Agus S., Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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O***a

8.5

/10

Reviewed 4 week(s) ago

Service is quite good, cleanliness is ok, strategic location. Thank you for the service

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Accommodation's Reply

02 Jul 2025

Dear O*a, Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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Agus S.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Suitable for a staycation with family

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Accommodation's Reply

02 Jul 2025

Dear Agus S., Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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Toha T.

Business

10.0

/10

Reviewed 5 week(s) ago

The service is good, the cleanliness is good, and the food is delicious.

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Accommodation's Reply

28 Jun 2025

Dear Toha T., Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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Pra L. A. W.

10.0

/10

Reviewed 5 week(s) ago

All is well, input for the toilet, a good toothbrush and additional spray hose for the toilet.

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Accommodation's Reply

28 Jun 2025

Dear Pra L. A. W., Warm greetings from batiqa pekanbaru. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Hotel Manager.

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