N***A

8.5

/10

Reviewed 4 day(s) ago

Overall good, the staff is friendly, the hotel is comfortable too.

See original

Find this review helpful?

Lukman

Staycation

10.0

/10

Reviewed 3 week(s) ago

Highly recommended to stay there.

See original

1 people find it helpful

Accommodation's Reply

02 Oct 2026

Thank you very much, Mr. Lukman. We are delighted to hear that you enjoyed your stay at Os Hotel Airport Batam. We hope to welcome you again next time and look forward to providing you with an even better experience!

See original

b***g

10.0

/10

Reviewed 7 week(s) ago

Friendly staff, delicious food, satisfied.

See original

1 people find it helpful

Accommodation's Reply

02 Oct 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at os hotel Airport Batam. Your satisfaction is our top priority, and such compliments motivate our team to continue striving to provide the best service. We hope to welcome you back again.

See original

N***a

8.2

/10

Reviewed 7 week(s) ago

Not a bad place to stay for a short period, especially when you have to catch your flight in the early morning. They have free transportation to the airport, so it made me feel relaxed. Thanks for the service and keep going.

Find this review helpful?

Accommodation's Reply

02 Oct 2026

Thank you so much, Mr./Ms. 😊 We’re very happy to hear that you enjoyed your stay at OS Hotel Airport Batam . We look forward to welcoming you again soon!

N***b

Transit

8.8

/10

Reviewed 12 week(s) ago

Closest to airport BTM, there is shuttle service with affordable price.

Find this review helpful?

MASLINDA B. I.

Staycation

9.4

/10

Reviewed 13 week(s) ago

Satisfied, can come again. It's fun, all the staff are nice.

See original

Find this review helpful?

Leonard S. Y.

Transit

6.2

/10

Reviewed 15 week(s) ago

The room looked like it had been used. The sheets were a bit messy, the glasses were dirty, and the room smelled of cigarettes.

See original

Find this review helpful?

D***y

10.0

/10

Reviewed 17 week(s) ago

Excellent service and hotel staff.

See original

1 people find it helpful

Fran R. P.

Transit

6.3

/10

Reviewed 21 week(s) ago

I requested a non-smoking room, but it was already full, so I got a smoking room. My smoking room smelled of cigarettes and had no windows. Unfortunately, the free airport shuttle is only available from 6 AM to 9 AM. Outside of those hours, you have to pay Rp 50,000. A very expensive Rp 50,000, considering the hotel's proximity to the airport.

See original

Find this review helpful?

Accommodation's Reply

08 Jun 2026

Thank you for your feedback, Fran R. P. We are extremely sorry about the unpleasant experience you had during your stay. 🙏 This is an important assessment for us, and we will take immediate action to address it. We hope to improve your experience on your next stay.

See original

H***i

8.4

/10

Reviewed 22 week(s) ago

Accommodation close to the airport

See original

Find this review helpful?

Accommodation's Reply

22 May 2026

Thank you very much! 😊 We hope to welcome you again and wish to provide you with an even better experience!

See original

Thasnani

Leisure

9.4

/10

Reviewed 26 week(s) ago

For those who want to fly early in the morning, but are afraid of being late, here is a place that provides free transportation to Hang Nadim Airport.

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you very much, Ms. Tassananee 😊 We are very pleased to hear that you enjoyed your stay at OS Airport Batam Hotel. We hope to welcome you again next time and that we can provide you with an even better experience!

See original

D***I

9.1

/10

Reviewed 28 week(s) ago

The environment is pleasant and the staff are friendly.

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you for your positive review. We are delighted to know you enjoyed your stay at os hotel airport batam. Your satisfaction is our top priority, and such compliments encourage our team to continue striving to provide the best service. We hope to welcome you back again. Sincerely, The Front Desk Team

See original

F***i

10.0

/10

Reviewed 29 week(s) ago

Glad to have stayed here👍

See original

1 people find it helpful

Accommodation's Reply

29 Apr 2026

Thank you for your positive review. We are delighted to hear that you had a pleasant stay at os hotel airport batam. Your satisfaction is our top priority, and your compliments motivate our team to continue striving for the best service. We hope to welcome you back again. Sincerely, The Front Desk Team

See original

Rizka N.

Transit

9.1

/10

Reviewed 29 week(s) ago

The staff was very friendly. I stayed here as a transit hotel, and it was the closest to the airport. The plus side is that there's a free shuttle service for those heading to the airport between 5 and 9 AM. The downside is that the bathroom door made a noise, which was quite annoying. Otherwise, it was fine. This hotel is a great choice for transit travelers.

See original

1 people find it helpful

Accommodation's Reply

29 Apr 2026

Thank you for your review, Rizka N. 🙏 We appreciate your feedback. We apologize for any shortcomings that occurred during your stay. We will strive to improve in the future to provide an even better experience. We hope to welcome you back again!

See original

Puji L. T.

6.6

/10

Reviewed 29 week(s) ago

The service was less than friendly. It felt insincere. There was no soap in the restroom. I'd been informed, but no one had provided it. Luckily, I brought some of my own. I asked for a non-smoking room, but was given a smoking one. The whole room smelled of cigarettes. I was tired, so I took it anyway.

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Dear Fuji L.T., thank you very much for your valuable feedback. We sincerely apologize for any inconvenience caused. Your feedback is extremely important to us, and we will address this matter immediately. We promise to do our best to ensure your satisfaction on your next visit.

See original

E***d

5.0

/10

Reviewed 33 week(s) ago

The AC is hot, not cold at all

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you for your review. We apologize for any inconvenience you experienced during your stay at os hotel Airport Batam. This is important to us, and we will immediately assess and improve the situation to prevent such incidents from happening again. We hope to welcome you back and provide you with a better experience. Sincerely, The Front Desk Team

See original

Erwinto

Transit

9.1

/10

Reviewed 35 week(s) ago

The location is only about 7 minutes from the airport, maybe because it has no windows the room is a bit stuffy and damp.

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you for your review, Mr. Ervinto 🙏 We greatly appreciate your feedback. We apologize for any shortcomings that occurred during your stay. We will strive to improve in the future to provide the best possible experience. We hope to welcome you back again!

See original

L***a

8.5

/10

Reviewed 38 week(s) ago

Overall comfortable and ok, next time I will stay there again.

See original

1 people find it helpful

Accommodation's Reply

29 Apr 2026

Thank you very much 😊 We are delighted that you enjoyed your stay at os Airport Batam Hotel. We hope to welcome you again on your next visit and that we can provide you with an even better experience!

See original

L***a

8.5

/10

Reviewed 38 week(s) ago

Overall comfortable and ok, next time I will stay there again.

See original

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you very much 😊 We are very pleased that you enjoyed your stay at os hotel Airport Batam. We sincerely hope to welcome you again next time and that we can provide you with an even better experience!

See original

E***n

Business

10.0

/10

Reviewed 38 week(s) ago

Good place, and very close to the airport

Find this review helpful?

Accommodation's Reply

29 Apr 2026

Thank you so much, Mr./Ms. 😊 We’re very happy to hear that you enjoyed your stay at OS Hotel Airport Batam . We look forward to welcoming you again soon!

OS Hotel Airport Batam

Overall Ratings & Reviews OS Hotel Airport Batam

8.5

8.4

8.1

8.4

8.4

Traveler Reviews OS Hotel Airport Batam