F***1

Staycation

8.5

/10

Reviewed 20 hour(s) ago

The room is comfortable, the breakfast is delicious and varied.

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M***h

Staycation

8.8

/10

Reviewed 6 day(s) ago

The room is clean, the AC works well, the bathroom amenities are well available, the room view directly faces the Mahakam Bridge.

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N***r

10.0

/10

Reviewed 7 day(s) ago

It was a pleasure staying at the Harris Hotel. The staff were all friendly and if you had any questions, they responded very quickly. 🥰

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Azizah N.

Leisure

8.5

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, you can request writing on the windows. It's also very beautiful, Harris is the best.

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Accommodation's Reply

06 Oct 2026

Thank you so much, Azizah N., for your lovely review! We are delighted to hear that you appreciated our team's service and enjoyed the personalized service (PSP) provided at your room window. Seeing your photos with your family also made us happy. We want to provide those little personal touches as part of your precious moments during your stay with your family. Thank you for choosing Harris Hotel Samarinda and allowing us to be a part of those moments. We hope to welcome you and your family again for another memorable experience! Sincerely, Harris Hotel Samarinda

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D***n

Business

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and the environment is very comfortable.

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Accommodation's Reply

05 Oct 2026

Hello. Thank you so much for your wonderful review. We are delighted that you enjoyed the atmosphere of our hotel and were satisfied with the warm and attentive service provided by the staff at Harris Samarinda Hotel. Your comfort and excellent service are always our top priorities. We hope you will return to us after this pleasant stay. We look forward to seeing you again at Harris Samarinda Hotel. Thank you. From Harris Samarinda Hotel

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D***n

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and the environment is very comfortable.

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Accommodation's Reply

05 Oct 2026

Thank you so much for your positive review. We are delighted to hear that you felt comfortable in the hotel's atmosphere and enjoyed the friendly service from the Harris Samarinda Hotel team. Comfort and friendly service are always our top priorities. We hope this positive experience makes you feel comfortable visiting again. We look forward to welcoming you back to Harris Samarinda Hotel! Sincerely, Harris Samarinda Hotel

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gittie a. p.

Business

9.6

/10

Reviewed 2 week(s) ago

Everything was very comfortable and satisfying, except for the orange pillow in the room with the "hari" logo that needed maintenance or replacement. It was very dirty and moldy, looking like it had never been changed or washed. This orange pillow was placed on top of a clean bed. While this might be normal for some, it might be uncomfortable and uncomfortable for others. Breakfast and dinner here were very aesthetically pleasing, thanks to the direct view of the Mahakam Twin Bridges.

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Accommodation's Reply

05 Oct 2026

Thank you so much for sharing your detailed experience. We are delighted to hear that overall you felt comfortable and satisfied, and enjoyed breakfast and dinner with views of the Maha Kham Twin Bridges, one of the main attractions of Harris Hotel Samarinda. We especially appreciate your feedback regarding the orange pillows in the room. The cleanliness and comfort of the bed are very important, and the condition you found did not meet our standards. We will forward this feedback to the housekeeping team for immediate action, including checking the condition, cleanliness, and suitability before placing them in the room. Thank you for helping us improve. We hope that on your next stay, you will have an even more comfortable and enjoyable experience with us. ✨ Sincerely, Harris Hotel Samarinda

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N***R

8.6

/10

Reviewed 2 week(s) ago

The room wasn't soundproof enough. The housekeeping staff needs improvement. Just asking for towels had to wait over an hour, but they didn't come. I called the receptionist three times, but there was no response.

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Intan S.

10.0

/10

Reviewed 3 week(s) ago

Comfortable hotel, attractive design, and great view.

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Accommodation's Reply

30 Sep 2026

Thank you so much for your positive review! We are delighted to hear that you enjoyed the relaxing atmosphere and views at Harris Hotel Samarinda. Your comfort and satisfaction motivate us to continue providing memorable stays. We hope to welcome you again in the future! Sincerely, Harris Hotel Samarinda

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soeprajoego a.

10.0

/10

Reviewed 5 week(s) ago

Good staff, clean, comfort, family.

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Accommodation's Reply

11 Sep 2026

Cheersm Thank you so much for your kind review! We are delighted to hear that you enjoyed the cleanliness and comfort of HARRIS Hotel Samarinda, and that our staff made your family stay a pleasant one. Your appreciation means a lot to our team and motivates us to continue creating a comfortable and welcoming experience for every family who stays with us. We look forward to welcoming you and your family back to HARRIS Hotel Samarinda! Warm regards, HARRIS Hotel Samarinda

Supriadi A.

Business

9.7

/10

Reviewed 5 week(s) ago

For more than 2 years, every trial in Samarinda has been staying at Harris.

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Accommodation's Reply

07 Sep 2026

Thank you, Mr. Supriadi A. Warm regards from Harris Samarinda Hotel. Thank you for taking the time to write a review about your experience. Guest satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve our services. We hope to welcome you back to Harris Samarinda Hotel again. Harris Samarinda Hotel #BalanceAtHarris

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Tamrizal

Business

10.0

/10

Reviewed 5 week(s) ago

The location is strategic, the place is very comfortable.

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Accommodation's Reply

07 Sep 2026

Thank you, Mr. Tamrizal. Warm regards from Harris Hotel Samarinda. Thank you for sharing your experience with Harris Hotel Samarinda. We are delighted to have provided you with the best service, as guest satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again at Harris Hotel Samarinda. #BalanceAtHarris

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Tamrizal

Business

10.0

/10

Reviewed 5 week(s) ago

The location is strategic, the place is comfortable.

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Accommodation's Reply

07 Sep 2026

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Nurhadiah N.

10.0

/10

Reviewed 5 week(s) ago

This was my umpteenth time staying here, but this time I'd chosen the dinner package. It turned out the dinner menu was very limited, unlike the breakfast menu.

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Accommodation's Reply

07 Sep 2026

Thank you, Ms. Noorhadiah N. Warm regards from Harris Hotel Samarinda. Thank you for taking the time to write a review about your experience. Guest satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve our services. We hope to welcome you back to Harris Hotel Samarinda again. Harris Hotel Samarinda #BalanceAtHarris

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L***a

Staycation

8.5

/10

Reviewed 6 week(s) ago

The river view room was beautiful and very clean. The room amenities were all great. The hotelier was friendly and kind. We were even allowed to take family graduation photos in the hotel area. Thank you so much 🫶 The breakfast menu was all good, and what was also fun was that there was some hilarious entertainment during breakfast 😁

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Accommodation's Reply

07 Sep 2026

Thank you. With our highest regards, from Harris Hotel Samarinda. Thank you for sharing your experience with Harris Hotel Samarinda. We are delighted to have provided you with the best service, as guest satisfaction is our top priority. Your feedback and comments are very important to us in improving the quality of our service in the future. We hope to welcome you again at Harris Hotel Samarinda. Harris Hotel Samarinda #BalanceAtHarris

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Rahma f.

10.0

/10

Reviewed 6 week(s) ago

Very satisfying, if I go to Samarinda I will stay here again.

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Accommodation's Reply

27 Aug 2026

Thank you. With our best regards from Harris Hotel Samarinda. Thank you for taking the time to write a review about your experience. Guest satisfaction is our top priority. We welcome all comments, suggestions, and feedback to consider and improve our services. We hope to welcome you back to Harris Hotel Samarinda again. Harris Hotel Samarinda #BalanceAtHarris

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c***a

Business

8.5

/10

Reviewed 7 week(s) ago

Great, clean rooms, good service, river view.

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Accommodation's Reply

27 Aug 2026

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S***a

Staycation

9.7

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, the rooms are comfortable.. next time I stay here, I will try the swimming pool 😁

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Accommodation's Reply

27 Aug 2026

Dear valued guests, warmly welcome from Harris Hotel Samarinda. Thank you for taking the time to share your experience. Your satisfaction is our top priority, and we appreciate all reviews, suggestions, and feedback to help us improve. We look forward to welcoming you back to Harris Hotel Samarinda. #BalanceAtHarris

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aminto a.

Leisure

8.4

/10

Reviewed 7 week(s) ago

The receptionist took a long time to check in the room, so I waited a long time in the lobby.

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Accommodation's Reply

27 Aug 2026

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soeprajoego a.

Business

10.0

/10

Reviewed 7 week(s) ago

Comfort excellent, nice, very good.

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Accommodation's Reply

27 Aug 2026

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HARRIS Hotel Samarinda

Overall Ratings & Reviews HARRIS Hotel Samarinda

9.0

8.9

8.6

8.9

8.8

Traveler Reviews HARRIS Hotel Samarinda