E***o

Staycation

10.0

/10

Reviewed 5 day(s) ago

All are pretty good in their class.

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Accommodation's Reply

22 Jul 2025

Thank you for your review. We are delighted to be able to provide you with our best service and facilities, and we look forward to your next visit. The reviews and feedback we receive from our customers greatly assist us in improving our service. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Best regards, Abdul Malik.

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Andre

10.0

/10

Reviewed 7 day(s) ago

The hotel is okay, the city center location is comfortable and the breakfast is great

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Accommodation's Reply

22 Jul 2025

Dear Andre, Thank you for your review. We are delighted to be able to provide you with our best service and facilities, and we look forward to your next visit. The reviews and feedback we receive from our customers greatly help us improve our service. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Best regards, Abdul Malik.

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f***i

Business

10.0

/10

Reviewed 2 week(s) ago

Nice and clean, suitable for families or business trips. Strategic location.

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Accommodation's Reply

15 Jul 2025

Thank you for your review. We are delighted to be able to provide you with our best service and facilities, and we look forward to your next visit. The reviews and feedback we receive from our customers greatly assist us in improving our service. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Best regards, Abdul Malik.

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D***i

10.0

/10

Reviewed 5 week(s) ago

Second time staying here. Still with friendly service, and comfortable room🥰

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Accommodation's Reply

23 Jun 2025

Thank you for the review that has been given, happy to provide our best service and facilities for you and we look forward to your next arrival. The reviews and feedback that we receive from customers really help us to improve better service. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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FT

Feni T.

Staycation

10.0

/10

Reviewed 7 week(s) ago

Next time I will stay here again.

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Accommodation's Reply

10 Jun 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival. The reviews and feedback that we receive from customers are very helpful for us to improve better service, and regarding the things you experienced, we will try to make sure to the officer where the problem is. Thank you for sharing your experience and review. We look forward to your return to our hotel. Greetings. Abdul Malik.

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D***i

Staycation

10.0

/10

Reviewed 9 week(s) ago

The service is really act of service. The first time checking in here is very satisfying compared to hotels in its class.

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Accommodation's Reply

05 Jun 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival. The reviews and feedback that we receive from customers are very helpful for us to improve better service, and regarding the things you experienced, we will try to make sure to the officer where the problem is. Thank you for sharing your experience and review. We look forward to your return to our hotel. Greetings. Abdul Malik.

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s***h

8.8

/10

Reviewed 9 week(s) ago

Overall okay, the room is clean and spacious, the location is easy to access everywhere.

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Accommodation's Reply

25 May 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival. The reviews and feedback that we receive from customers are very helpful for us to improve better service, and regarding the things you experienced, we will try to make sure to the officer where the problem is. Thank you for sharing your experience and review. We look forward to your return to our hotel. Greetings. Abdul Malik.

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M***d

10.0

/10

Reviewed 9 week(s) ago

This is my first time staying here, the service from the hotel staff is very friendly out of all the hotels, the location is also close to everywhere, it's in the city center, they gave me hampers, next time I will stay here. 😀

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1 people find it helpful

Accommodation's Reply

28 May 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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BETTY

Leisure

10.0

/10

Reviewed 11 week(s) ago

During breakfast, the kids' milk cartons and yakult were all gone and no one could get any. Asked for more, but they didn't give it. Even though there were many children in the restaurant that day. That's the only thing that's unfortunate.

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1 people find it helpful

Accommodation's Reply

14 May 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival. The reviews and feedback that we receive from customers are very helpful for us to improve better service, and regarding the things you experienced, we will try to make sure to the officer where the problem is. Thank you for sharing your experience and review. We look forward to your return to our hotel. Greetings. Abdul Malik.

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J***s

Staycation

9.7

/10

Reviewed 14 week(s) ago

As for the food, Royal Asnof is really delicious. I've often broken my fast here and the food is never not delicious! 😍 The breakfast is also delicious, the best chicken satay, the rooms are clean and okay.

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Accommodation's Reply

29 Apr 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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B***i

Business

8.5

/10

Reviewed 21 week(s) ago

Strategic, comfortable and safe. recommended

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1 people find it helpful

Accommodation's Reply

04 Mar 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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Z

Zera

Business

10.0

/10

Reviewed 22 week(s) ago

Very good and very comfortable, the facilities are very good and very nice, will come back here again

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Accommodation's Reply

25 Feb 2025

Dear Zera, Thank you for your review, we are happy to provide our best service and facilities for you and we look forward to your next visit to try and enjoy our other facilities. The reviews and feedback we receive from customers are very helpful for us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Regards. Abdul Malik.

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Mimi D.

Staycation

10.0

/10

Reviewed 22 week(s) ago

The staff at the restaurant and the receptionist are friendly, thank you sis, I got souvenir cookies🥰

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Accommodation's Reply

25 Feb 2025

Dear Mimi, Thank you for your review, we are happy to provide our best service and facilities for you and we look forward to your next visit to try and enjoy our other facilities. The reviews and feedback we receive from customers are very helpful for us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Regards. Abdul Malik.

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DS

Dodi S.

Business

10.0

/10

Reviewed 23 week(s) ago

A very comfortable hotel in the center of Pekanbaru city with a very varied breakfast and very delicious food.

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Accommodation's Reply

18 Feb 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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c***y

Staycation

10.0

/10

Reviewed 24 week(s) ago

I like staying here, maybe twice a week

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1 people find it helpful

Accommodation's Reply

10 Feb 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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c***y

10.0

/10

Reviewed 24 week(s) ago

I've stayed here many times, it's like a second home, the staff are super friendly, the gudeg is super delicious, the noodle soup is my favorite.

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1 people find it helpful

Accommodation's Reply

10 Feb 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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Q***l

10.0

/10

Reviewed 26 week(s) ago

Staffs were helpful and friendly. Good experience.

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Accommodation's Reply

27 Jan 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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SN

Syafran N.

Staycation

9.4

/10

Reviewed 28 week(s) ago

The hotel is clean, the welcome is friendly and welcoming, the parking is easy and spacious, the hotel rooms are luxurious 👍🏻

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Accommodation's Reply

11 Jan 2025

Dear Syafran, Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Regards. Abdul Malik.

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J***i

9.0

/10

Reviewed 29 week(s) ago

If the bathroom toilet sink is clogged, it should be checked by the previous guest.

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Accommodation's Reply

07 Jan 2025

We apologize in advance, sir/madam, regarding the complaint submitted, it can be reported directly to our hotel receptionist so that we can try to follow up on your complaint so that you can enjoy the comfort of staying at our hotel. Thank you for the review that has been given, the reviews and feedback that we receive from customers are very helpful for us to improve better service. Thank you for sharing your experience and review, sir/madam, We are waiting for your return to our hotel. Thank you. Greetings, Abdul Malik.

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P***o

Leisure

9.7

/10

Reviewed 29 week(s) ago

friendly and polite staff, neat and spacious parking area

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1 people find it helpful

Accommodation's Reply

07 Jan 2025

Thank you for the review that has been given, it is a pleasure to provide our best service and facilities for you and we look forward to your next arrival to try and enjoy our other facilities. The reviews and feedback that we receive from customers really help us to improve our service better. Thank you for sharing your experience and review. We look forward to welcoming you back to our hotel. Greetings. Abdul Malik.

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Overall Ratings & Reviews Royal Asnof Hotel

Explore Royal Asnof Hotel

8.3

8.3

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