8.1
Very Good
From 999 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

7.8

Service and Facilites

7.9

People often mention about New d'Dhave Hotel
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Bedroom (5)
Family Friendly (4)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Bathroom (3)
Accessibility (2)
Staff Friendliness (2)
Check-in/out Time (2)
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Traveler Reviews New d'Dhave Hotel

Number of reviews per page
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Customer reviews
A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Recommended economical hotels
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G***t
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8.5
/10
Reviewed 8 week(s) ago
The place is comfortable, the employees are friendly.
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I***a
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Business
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10.0
/10
Reviewed 11 week(s) ago
good hotel, close to culinary, good service, good cleanliness, easy access to everywhere
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1 people find it helpful
m***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
for the staff is friendly and very helpful. stayed here several times every time when we first checked in the towels were not ready, they always came in the afternoon. while when we first checked in we wanted to take a shower. pay attention again to the completeness of the lights in the room, there was 1 light bulb that was not working.
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Accommodation's Reply
15 May 2025
Thank you to Sir/Madam for staying at our hotel, we apologize for any shortcomings of the facilities, thank you for your input, we will fix it soon. Thank you
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Ali K.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 17 week(s) ago
The staff is a bit rude, to the point of not being greeted, perhaps the service needs to be improved. The room is nice but the staff is not very thorough in terms of cleanliness, towels are only delivered in the afternoon. A good hotel needs to train its service again.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Hello Mr. Ali, I apologize for the inconvenience, for your criticism and suggestions we will process them according to the appropriate standards. Thank you.
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Gerry O.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 17 week(s) ago
The hotel is not good, the management is also bad, and the facilities are incomplete. The one that doesn't work and the water heater is missing.
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2 people find it helpful
m***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 28 week(s) ago
The hotel is quite strategic, the room is small but quite clean.
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2 people find it helpful
ZULFAHMI
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Staycation
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10.0
/10
Reviewed 37 week(s) ago
Nice and comfortable and not far from the city
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2 people find it helpful
mila r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
Comfortable and fun... hopefully it will be even more comfortable in the future
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Deni
icon-origin-TRAVELOKA
8.4
/10
Reviewed 38 week(s) ago
The room I ordered did not match the room I was given.
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Sisra H. M.
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6.0
/10
Reviewed 48 week(s) ago
The sink faucet is jammed. The bathroom door is broken and cannot be closed. The shower is broken. The mattress pad is dirty and there is blood.
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2 people find it helpful
Accommodation's Reply
05 Sep 2024
Thank you for your advice and input, sir. We will fix it soon.
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
No hassle and fast processing.
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1 people find it helpful
h***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 60 week(s) ago
The hotel doesn't have a generator. How can guests be told to stay in the dark in the hotel room? Seriously.
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3 people find it helpful
Agi R. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
Kamar dan toilet bersih tapi pintu toilet ga bisa dikunci, tolong diperbaiki yaa.
1 people find it helpful
Aqsa A.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 147 week(s) ago
Unfriendly service, very bad breakfast.
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4 people find it helpful
Des R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 148 week(s) ago
The bath towels are like foot wicks, they are already lint, aka worn, it has been a long time, the room has no stuffy windows.
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2 people find it helpful
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Tania P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 153 week(s) ago
Saya sangat menikmati di hotel ini tapi 1 gak saya suka karena shower nya gak hidup.
2 people find it helpful
tony w.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 168 week(s) ago
The air conditioner is not cold, the room floor feels sticky/greasy, the breakfast is minimalist, bottled water in the room is small. Packaged tea is not available, the price upgrade is 2x but does not upgrade the service product. Parking is not regulated so that what will come out is covered by another car which is a very long process of finding the owner.
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4 people find it helpful
MUFTI M. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 173 week(s) ago
I am very comfortable staying here, quiet, and highly recommended for those of you who want to stay.
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1 people find it helpful
Nadhirr
icon-origin-TRAVELOKA
5.1
/10
Reviewed 184 week(s) ago
Sorry, I'm telling purely personal events that I experienced, honestly and without any intention of bringing down any party🙏 I have stayed at this hotel last month with the same room type (took 2 rooms, and we were placed in 1 room on the 2nd floor and 1 room on the second floor). 1st floor). But in this experience when I wanted to check in yesterday around sunset time I was given a room in the basement then I told the receptionist that I had requested a room upstairs on the application. But it's a shame that the receptionist, I think, is lying to say that this room type is only specifically in the basement, because my friend and I are tired because it's been a whole day of seminars at this hotel, then I'm okay with getting a room in the basement which is quiet and dark even though we are just the two of us and the same - same girl and no signal at all down there, not even hotel wifi! Arriving in my hometown, I just remembered to check the proof of last month's room booking from my brother, it turns out that the room type is exactly the same but why last month we were able to get the room above with the same room type and this month we can't? Honestly disappointing. Below I attach proof of my hotel room booking last month
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17 people find it helpful
Accommodation's Reply
10 Feb 2022
Hi Sis Nadhira, I apologize in advance for the inconvenience that Sis Nadhira has experienced. After our team checked again that Ms. Nadhira's reservation was in a Superior Type room which for all of our Superior rooms was in the Basement. For brother's reservation that we previously placed in the Deluxe room because our Superior room was overbooked, that's why our sister's room was upgraded. Thanks. -A
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