The hotel staff was really friendly. The view from the room terrace was also beautiful. However, please improve the cleanliness. For example, if you have a hotel room that's being used for checking in, please double-check its cleanliness first.

The room I stayed in had a pretty good view during the day. However, the trees in front of the balcony made it a bit eerie at night. The Wi-Fi and TV also didn't work. The front lights were out, and I found the hotel floors to be a bit lacking in cleanliness. The swimming pool water wasn't very clean.

The balcony door is broken and inaccessible. The room smells.

The staff was very friendly and helpful upon check-in. I stayed here a week ago. I booked a superior twin bed room on the top floor and it had a great view, overlooking the mountains and greenery. The atmosphere at night was a bit scary, but it's okay, it's still safe. I still slept well. I really liked the spacious, clean room, and the clean bathroom. I got water, coffee, and tea, as well as a thermos of hot water. It was great 👍🏾

The receptionist is friendly and polite in explaining to the customers...

They provided a TV, but it wasn't usable; it was just for display. Wi-Fi didn't even reach the rooms. The hallways were dirty.

The hotel is cheap and includes breakfast too.

Staying overnight felt like a real horror test of courage.

Thank you to De View Batu. The receptionist was very friendly. The hotel is large and quiet. Perhaps it needs some extra maintenance. Keep up the good work, entrepreneurs. You can do it. Keep up the good work.

No towels, bathroom door won't close. 😑 The reception staff is friendly.

Friendly hotel staff helped during check-in

The staff was nice, the security guard was friendly, and the room was pretty clean. The shower didn't work. The TV wouldn't turn on.

The room was comfortable, but there were no towels and the water heater didn't work.

Honestly, the view is actually okay, the staff is friendly, the room is very spacious but the downside is that it seems like the room is not cleaned evenly because there are many corners with spiders, it is dusty and also the table on the outside terrace has a lot of gecko & bird droppings maybe? The phone in the room doesn't work so if you need anything you have to move to the next building and one more thing, the toilet shower is clogged

The hotel staff is friendly and very helpful.

Quite comfortable in enjoying the holiday period

Got a room with a broken toilet. The staff fixed it, but it broke again, requiring my husband to go back and forth to fix it. The drain was also not working properly, so water pooled when I showered. The water heater had to wait 5 minutes for the water to warm up.

For the friendliness of the staff is good and okay, the swimming pool is small, only for children. The room is spacious and for the torn sheets repaired, the cloth stains still have blood stains and the building is repaired, like the walls look like moldy paint and the building is not well maintained, so at night it feels scary. Got a connecting room so the sound from the next room was heard, less comfortable. Oh yes, what was shown from the room was not a mountain view, but was blocked by large trees in front of the balcony. If Eid the price of 400k is worth it.

We rate the service, management, and staff 10/10. This hotel is recovering from the impact of Covid. The swimming pool uses water directly from the mountains, so it doesn't sting the eyes. Just improve the cleanliness, so the hotel will have more guests.

Overall, the service was satisfactory. I stayed in room 207. The room was spacious and comfortable. The natural views were beautiful and perfect for relaxing.