Wanting to check in, the receptionist was on the phone, knowing there was a guest, she put the call on hold, then continued after she finished directing the guest to their room. Got 1 towel, even though the booking was for 2 people. In the bathroom, there was a towel still hanging on the door, as if a previous guest had used the towel but the hotel staff forgot to take it. The bathroom hole was dirty, there was hair. If there were people chatting outside the room, it could be heard from inside, and it tended to be noisy at night. Overall worth it but please pay attention to the cleanliness of the room