The staff was very accommodating. they offered free port transfer to and from the tagbilaran port which really eased the burden of finding ways on how to get to the hotel. the view from the pool area was spectacular, and the beach was amazing with its very fine white sand. the room was decent and clean. as for the food at the restaurant, it was okay but was a bit pricey. overall, we enjoyed our stay at the hotel, and would definitely consider staying there the next time we visit panglao, bohol.