8.6
Very Good
From 481 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Hotel 99 B Sumbawa
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Staff Friendliness (12)
Ambiance (12)
Distance to City Center (11)
Room Space (11)
Surroundings (10)
Bathroom (10)
Soundproof (9)
Bedroom (9)
Variety (9)
Accessibility (8)
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Traveler Reviews Hotel 99 B Sumbawa

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40
Customer reviews
K***n
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Transit
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6.3
/10
Reviewed 3 week(s) ago
Pros: Right outside the airport, which is extremely strategic. We originally booked adouble room, but a twin room was ready several hours before the double room was, so we decided to take the twin and they were really flexiible with this. Cons: The room had no window and was really run down, with peeling paint on the walls, mold and dirt. The bedding and towels were also stained. The bathroom was full of scale and it wasn't clean but the worst thing was the smell. It smelled so strong from the toilet cake (chemical) that even whith closed doors, the entire room reeked from it.
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D***y
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Business
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6.8
/10
Reviewed 3 week(s) ago
The hotel is comfortable but unfortunately the kitchen can't estimate how much food is available for the guests, at just 8:00 a.m. a lot of food is already finished, the service in the restaurant is not friendly and seems indifferent to guests who run out of food.. overall everything is good 👌
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H***o
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9.7
/10
Reviewed 3 week(s) ago
ok really top, strategic location, good service, even though the water went out in the morning
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M***n
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8.7
/10
Reviewed 15 week(s) ago
The hotel location is very strategic, easy to find. Friendly service, spacious parking, spacious rooms, delicious food. But unfortunately in the bathroom the water taps are not clean, the sink is clogged, and it is a bit difficult to regulate the flow of hot and cold water.
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
9.3
/10
Reviewed 19 week(s) ago
Good, strategic location in the middle of the city in front of the airport. So if you want to fly, just cross over.
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Yossi R.
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Business
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10.0
/10
Reviewed 23 week(s) ago
Thank you Hotel 99, Clean, Fragrant, Neat, Hot Water and comfortable. Moreover, the service from Frontliner, Housekeeping, to security is very good, very helpful in the check-in process to checkout, even very helpful in quickly delivering when there are items left at the hotel to the airport. SALUTE with the SERVICE & INTEGRITY of all elements of Hotel 99. Bravo!
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Accommodation's Reply
26 Feb 2025
Hello Mr. Yossi, warm greetings from all employees of Hotel 99 Balong. Thank you very much for your kind review. We are pleased to know that you felt comfortable during your stay at our hotel. Your comments mean a lot to us and are a motivation to continue providing the best service. We hope to welcome you back in the future.
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k***a
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8.5
/10
Reviewed 24 week(s) ago
Traveloka application partner so you can get promo prices with good service
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1 people find it helpful
R***o
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Business
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8.3
/10
Reviewed 25 week(s) ago
Lots of mosquitoes. Try to pay attention.
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Accommodation's Reply
10 Feb 2025
Warm Greetings from Hotel 99 Balong. Thank you in advance for your feedback. We apologize for the inconvenience you experienced while staying at our hotel. In the future, we will strive to improve our services so that all guests who stay feel comfortable. That's all from us, we are looking forward to your next arrival. Warm regards, Management of Hotel 99 Balong.
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A***n
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Staycation
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8.9
/10
Reviewed 25 week(s) ago
Why isn't breakfast a buffet like the good hotels in Sumbawa?
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Accommodation's Reply
10 Feb 2025
Warm Greetings from Hotel 99 Balong. Thank you for your review. We apologize for any inconvenience you may have experienced while staying at our hotel. For your information, we provide buffet breakfast every day. Starting from 06.00 am to 09.30 am. If there are any problems or requests that you want, please convey them to the receptionist. We will be happy to assist you. That's all from us, we are looking forward to your next arrival. Warm regards, Management of Hotel 99 Balong.
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B***Y
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8.8
/10
Reviewed 26 week(s) ago
Pretty good for a hotel of its class
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1 people find it helpful
D***i
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Staycation
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9.7
/10
Reviewed 29 week(s) ago
Always a favorite place to stay because it is clean, strategic location, and affordable price.
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1 people find it helpful
Antonius C. R. G.
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9.7
/10
Reviewed 30 week(s) ago
Good location (in front of Sumbawa Airport) and cozy room
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V***a
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6.6
/10
Reviewed 32 week(s) ago
The AC is hot even though I asked for a cold one
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G***h
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10.0
/10
Reviewed 33 week(s) ago
The service is amazing. And amazing.
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R***n
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10.0
/10
Reviewed 36 week(s) ago
good but the young security guard on duty on the night of the 19th was not very friendly, otherwise it was good, the room was clean, the food was delicious and not monotonous, the bread, coffee and tea were free, strategic location in front of the airport
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1 people find it helpful
P***i
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Business
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7.9
/10
Reviewed 37 week(s) ago
the room is dirty, and the revised price is too expensive
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R***n
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10.0
/10
Reviewed 41 week(s) ago
Good free bread, the young security guard is not very friendly, the old one is friendly, cool, all the employees are friendly, the facilities are good, there is hot water
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3 people find it helpful
Accommodation's Reply
12 Nov 2024
Hi Sis, Thank you for giving a review and feedback to our Hotel. We apologize for the inconvenience caused. We look forward to your return Sis, Have a nice Day:)
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H***B
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Business
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6.8
/10
Reviewed 42 week(s) ago
The AC has been set to 16-16. It's still hot, it seems like the freon is running out. Sleeping is uncomfortable.
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Accommodation's Reply
15 Oct 2024
Good afternoon, we are from Hotel 99 Balong Management. Thank you for your review and apologize for the inconvenience. We will follow up on this issue immediately. Thank you.
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Antonius C. R. G.
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8.5
/10
Reviewed 48 week(s) ago
The room is nice, but the AC is not cold enough. Please fix it so that guests are comfortable.
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1 people find it helpful
Accommodation's Reply
30 Aug 2024
Hello Mr. Antonius, Thank you for your advice and we apologize for the inconvenience you experienced. We will take necessary actions to resolve this issue. Warm regards, All Employees and Management of Hotel 99 Balong.
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A***a
icon-Business
Business
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8.8
/10
Reviewed 50 week(s) ago
Good. Strategic location right in front of the airport.
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3 people find it helpful
Accommodation's Reply
30 Aug 2024
Hello, We are very happy to hear that you enjoyed your stay with us. Thank you for your kind review. Your review means a lot to us. Warm regards, All Employees and Management of Hotel 99 Balong.
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Number of reviews per page
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