The hotel staff were very nice and friendly, we easily rented a car, they immediately helped, thank you Hotel 99 Sumbawa

The hotel staff, from security, receptionist, pantry, OB, and other staff are very friendly, full of smiles, and greetings.

The staff is friendly and nice and the hotel is quite good.

The hotel staff was friendly and helped me bring my car to the airport. Unfortunately, there were lots of cobwebs in the room and on the walls of the hotel, and the stairs were very dirty.

The hotel is located in front of the airport, the AC is cold, there is no smoking room, but each room has a balcony for smoking, close to Indomaret

Comfortable, suitable for staycation

I always come back to stay at this hotel, because I feel comfortable with the hotel facilities, friendly staff, large rooms, and smooth water, but as a suggestion, the cleanliness of the bathroom should be improved. because everything is already good.. thank you.

Hotel close to the airport. Spacious VIP rooms. View of Sumbawa Besar city.

Safe, comfortable, clean. Okay, basically.

The hotel is comfortable, spacious, quiet, clean.

The Wi-Fi is very poor. I can't access it and it doesn't reach my room. Please pay attention. Thank you. Hopefully it will be fixed next time.

Only the Wi-Fi needs to be fixed. Room 218 can't access Wi-Fi. So there's no Wi-Fi service. Everything is fine, just the Wi-Fi network needs to be improved and looked at.

The staffs were very friendly and helpful. The hotel location is near the airport and city center. Good for business purposes.

I booked a VIP room, but there was no hair dryer in the bathroom, even though it was stated when I booked. The AC settings don't seem to be working because I set the temperature to 28°C in fan mode and I also turned off the fan line, but it was still cold.

The receptionist was very friendly and proactive, providing complete information on where the welcome drink was, where breakfast was served and the times.

The staff at the hotel were very friendly and helpful during the check-in process.

The staff was friendly and supportive, always ready to help.

Pros: Right outside the airport, which is extremely strategic. We originally booked adouble room, but a twin room was ready several hours before the double room was, so we decided to take the twin and they were really flexiible with this. Cons: The room had no window and was really run down, with peeling paint on the walls, mold and dirt. The bedding and towels were also stained. The bathroom was full of scale and it wasn't clean but the worst thing was the smell. It smelled so strong from the toilet cake (chemical) that even whith closed doors, the entire room reeked from it.

The hotel is comfortable but unfortunately the kitchen can't estimate how much food is available for the guests, at just 8:00 a.m. a lot of food is already finished, the service in the restaurant is not friendly and seems indifferent to guests who run out of food.. overall everything is good 👌

ok really top, strategic location, good service, even though the water went out in the morning