Overall Ratings & Reviews The Anvaya Beach Resort Bali

Dear Mrs. Puspita N, Thank you for taking the time to share your experience during your stay with us. We greatly appreciate your thoughtful review and are delighted to learn that you enjoyed our strategic location in the heart of Kuta, the friendliness of our staff, and the variety and taste of our breakfast. We apologize for any inconvenience you experienced during check-in and the fact that the cleanliness of your room did not fully meet your expectations. We humbly inform you that during peak hours, especially when the hotel is at its highest capacity, the check-in process may take longer than usual. This is because each room is carefully prepared to ensure the comfort and highest quality standards for each guest. However, we fully understand the importance of speed and comfort in the arrival process, and we will continue to evaluate and improve our system to minimize waiting times in the future. Regarding room cleanliness, we are very sorry to hear that there were still areas that were less than perfect. We have forwarded your feedback to the Housekeeping team for serious follow-up, because for us, cleanliness is a very essential aspect in providing a memorable stay experience. We have also noted your feedback regarding the queue during breakfast. We apologize for the inconvenience and are currently reviewing our capacity management system to ensure guest comfort, especially during high occupancy times. Thank you again for your appreciation and valuable feedback. We hope to have the opportunity to welcome you back in the near future with a more seamless experience. Sincerely, Ayin Purwati. Resort & Service Manager

Dear A***s, Thank you for taking the time to share your kind feedback following your recent stay with us. We are truly delighted to learn that you had such a pleasant experience and that our location, facilities, and thoughtful services contributed positively to your overall satisfaction. Our resort is indeed blessed with a prime location—offering direct access to the beautiful beach, close proximity to Ngurah Rai International Airport, and easy reach to a wide array of local attractions. We are also very pleased to know that our Departure Lounge, complete with shower facilities, provided you with the comfort and convenience needed during your late departure. Your appreciation inspires us to continuously strive for excellence in every aspect of our service. On behalf of the entire team, we thank you once again for your generous words and we sincerely look forward to welcoming you back for another memorable experience at The Anvaya Beach Resort Bali. Warm regards, Ayin Purwati Resort & Service Manager

Dear J*y, Thank you for your time and attention to provide feedback regarding your stay at our resort. We apologize for any inconvenience that may have arisen due to the sound of conversation heard in the corridor area, especially those with marble floors that tend to reflect sound. We need to inform you that during peak activity hours, the atmosphere can indeed be more crowded, but we have the full commitment of the Duty Manager team and security officers to maintain a conducive situation. Routine patrols around the corridors, especially at night, are carried out to ensure the comfort and tranquility of all guests. We also strongly urge you and all guests to immediately report to our staff if you hear a sound that is too loud or disturbing, so that we can follow up quickly and appropriately. We greatly appreciate this feedback as part of our efforts to continue to improve the quality of service for the comfort of all guests. We look forward to welcoming you back and providing a more enjoyable stay experience on your next visit. Sincerely,. Ayin Purwati. Resort & Service Manager

Dear a*y, Thank you for your time and attention in sharing a positive review about your experience with us. It is an honor for us to be a part of your special moment during your visit to the Island of the Gods. We are very happy to hear that the friendliness of our staff has left a pleasant impression on you. Our commitment is to always provide warm, sincere, and professional service so that every guest feels welcomed like family. Continuous cleanliness is our top priority in order to create a comfortable and relaxing environment, and we are grateful that this has left an impression on you. We are also grateful for your appreciation of the rich taste of our cuisine. The culinary offerings at The Anvaya are designed to take guests on an authentic journey of taste, combining the richness of Indonesian culinary traditions with an elegant modern touch. We are also happy to know that the beach view from our restaurant complements your dining experience. The ambiance that blends natural beauty and delicious food is part of the unique experience that we offer at this resort. We look forward to welcoming you back in the future and providing an equally memorable experience. Sincerely,. Ayin Purwati. Resort & Service Manager

Dear P***a, Thank you for taking the time to share your wonderful review. We are truly honored to welcome you back for the second time and delighted to know that your stay was once again filled with comfort and memorable experiences. It brings us great joy to hear that you enjoyed the serene ambiance of our resort, the warm hospitality of our staff, and the delightful breakfast offerings. Your kind words serve as a great motivation for our team, who are dedicated to ensuring every guest feels genuinely cared for and at home during their time with us. We are especially grateful for your continued trust and loyalty. Knowing that you plan to return is the highest compliment we could receive, and we look forward to welcoming you back to your home away from home in Bali for many more wonderful stays. With warmest regards, Ayin Purwati Resort & Service Manager

Dear Ms. Marcelliani P. M., Thank you for taking the time to share your first experience with us. It is a pleasure to know that your first visit left such a positive and memorable impression. We are pleased to hear that the early check-in process and the room upgrade that we provided could provide additional comfort for you. The serene atmosphere, greenery of the garden, and maintained cleanliness are indeed part of our commitment to creating a peaceful retreat amidst the hustle and bustle of Bali. We also greatly appreciate your appreciation of the variety of breakfast options at Sands Restaurant, which we have carefully designed to meet the tastes of guests from various backgrounds. Likewise, our swimming pool facilities are spread across several areas of the resort, so that every guest can enjoy a moment of relaxation without feeling cramped or disturbed. Direct access to the beach and the opportunity to enjoy a morning jog by the sea are some of the specialties of our location that we are always proud of. It is great to hear that you were able to experience these experiences comfortably and pleasantly. We hope that this wonderful experience will bring you back to The Anvaya Beach Resort Bali in the future. We look forward to welcoming you back with sincere and warm service. Sincerely,. Ayin Purwati. Resort & Service Manager

Dear Gisyaprilia D. W. L., Thank you for your perfect rating and for taking the time to share your recent experience with us. It is truly heartening to know that your stay was worthy of a 10/10 score — feedback like yours is valuable to us. We are especially delighted to hear your kind words about our team. At The Anvaya, we take great pride in delivering sincere and personalized service rooted in the warm spirit of Balinese hospitality. Knowing that our staff were able to make you feel welcomed, comfortable, and well cared for throughout your stay is the highest compliment we could receive. Your recognition is a wonderful encouragement for all of us to continue striving for excellence in every aspect of the guest experience. It was our genuine pleasure to host you, and we hope to welcome you back for another unforgettable visit. With warmest regards, Ayin Purwati Resort & Service Manager

Dear c*a, Thank you for taking the time to share your experience with us. We are honored to read such a positive and appreciative review. It is a pleasure to know that your experience, from the moment you arrived at the lobby to enjoying the ambiance of the beachfront area, was an extraordinary one. Your comments about the friendliness, caring, and helpfulness of all our staff mean a lot and will be a great motivation for the entire team to continue to provide the best service with warmth and sincerity, in accordance with the spirit of Balinese hospitality. We are also pleased to know that you were pleased with the room upgrade that we gave you—a small token of our appreciation for your trust in choosing The Anvaya. More than anything, we are very grateful that your stay not only met, but even exceeded your expectations. Your "Saluted and Respect" is a great honor for us. Once again, thank you for your support and kind words. We look forward to welcoming you back in the future, and providing an equally special experience on each of your next visits. Sincerely,. Ayin Purwati. Resort & Service Manager

Dear C***l, Thank you sincerely for sharing your delightful feedback with us. We are absolutely thrilled to know that you loved our breakfast offerings and that the variety left such a memorable impression on you. At The Anvaya, we take great pride in curating an extensive and diverse breakfast selection that caters to a wide range of tastes and preferences—from international classics to authentic Balinese specialties. It brings us immense joy to hear that this dedication was so warmly appreciated by you. Your kind words serve as a wonderful encouragement to our culinary team, who work with passion each day to create a breakfast experience that is not only abundant in variety, but also rich in flavor and quality. We sincerely hope to welcome you back again soon, where more memorable mornings and delightful moments await. Best regards, Ayin Purwati Resort & Service Manager

Dear Mr./Mrs. r*s, Thank you for taking the time to share your experience staying with us. We are very pleased to know that you felt comfortable and satisfied with the location, facilities, and value that we offer. It is our pleasure to be able to provide a pleasant and memorable stay experience for every guest. Positive reviews like this are a motivation for our entire team to continue to maintain and improve the quality of service in the future. We hope to welcome you back again on the next occasion with an equally special experience. Best regards, Ayin Purwati. Resort & Service Manager

Dear M***e, Thank you for taking the time to share such a thoughtful and detailed review of your recent stay with us. We are delighted to hear that your overall experience was pleasant, and that you enjoyed the upgrade to our Anvaya Suite. It brings us great joy to know that the spacious design, thoughtful amenities—including the complimentary minibar—and the culinary offerings throughout your stay contributed positively to your visit. At the same time, please allow us to extend our sincerest apologies for the minor inconveniences you encountered. We deeply regret to learn about the issues regarding the occasional odor in the toilet, the air conditioning, and the presence of mosquitoes in your room. May we kindly inquire whether these concerns were reported to our team during your stay? We always strive to address such matters promptly to ensure the utmost comfort of our guests. If not, we are truly sorry that we missed the opportunity to take immediate corrective actions. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. With regard to the presence of mosquitoes, we understand how this may have affected your comfort. As Bali is a tropical island, such occurrences can be common despite preventive efforts. Please rest assured that our Housekeeping and Pest Control teams conduct daily treatments in all guest rooms and public areas to minimize the presence of insects. Additionally, for your convenience and protection, we provide mosquito repellent, which can be found inside the wardrobe in the bathroom. We are truly grateful for your kind words about our staff and the quality of our accommodations. Your feedback is invaluable to us as we continuously strive to enhance every aspect of our guests' experience. We sincerely hope to have the pleasure of welcoming you back in the near future for another memorable stay—this time, even more flawless. Best regards, Ayin Purwati Resort & Service Manager

Dear Mr. Andry S. S., Thank you for taking the time to share your review of your experience at The Anvaya Beach Resort Bali. We greatly appreciate your feedback regarding the condition of the beach. We apologize for any inconvenience you may have experienced. We would like to inform you that the beach in the resort area is part of a public area managed by the local government. However, as a form of our responsibility and commitment to cleanliness and environmental sustainability, our team routinely cleans the beach 2 to 3 times a day. However, there are natural factors such as ocean currents, wind, and weather that can cause marine debris to be carried to the shoreline, especially during certain seasons. This is certainly a challenge in itself, but it does not reduce our enthusiasm to continue to maintain the beauty of the beach for the comfort of our guests. Your input is very valuable to us, and will be an encouragement to continue to improve environmental conservation efforts around the resort area. We hope to welcome you back with a more enjoyable experience in the future. Sincerely, Ayin Purwati. Resort & Service Manager

Dear F***i, Thank you sincerely for taking the time to share your wonderful experience with us. We are truly delighted to know that you enjoyed your stay, especially with the complimentary upgrade and the level of service provided by our team. At The Anvaya, we are committed to delivering heartfelt hospitality and creating memorable moments for each and every guest. It brings us great joy to learn that our efforts made your stay pleasant and that we were able to leave a lasting impression. Your kind words serve as a great motivation for all of us to continue striving for excellence. We are genuinely grateful for your appreciation and thrilled to know that you plan to return in the future. It will be our absolute pleasure to welcome you back and ensure another exceptional stay. Best regards, Ayin Purwati Resort & Service Manager

Dear A*i, Thank you for taking the time to provide a very meaningful review and feedback for us. We are very pleased to know that you feel comfortable with the friendliness of our staff, the strategic location of the hotel, and the child-friendly facilities. This motivates us to continue to provide the best service. We apologize for the inconvenience you experienced during the check-in process. We understand that long waiting times can be disruptive, especially during peak hours. This sometimes happens because we strive to ensure that each room is ready to use according to the standards of cleanliness, comfort, and completeness of the facilities that have been set. In addition, the process of verifying guest data and special requests (if any) also requires additional time so that we can serve every detail as best as possible. We also appreciate your input regarding access from the basement to the lobby and suggestions regarding valet services. We are currently reviewing these inputs as part of our efforts to improve guest comfort, especially in terms of accessibility and ease of mobility while in the hotel area. Once again, we thank you for your appreciation and input. We greatly appreciate your understanding and look forward to welcoming you back to The Anvaya Hotel with a better experience. Sincerely, Ayin Purwati. Resort & Service Manager

Dear Ms. Jenni, Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that you were satisfied with the friendly service from our staff, and enjoyed the garden and pool facilities available. We apologize if the view of the room you occupied was not as expected. We need to inform you that special requests such as room views will be made as much as possible, but still subject to availability upon arrival. Regarding the breakfast location, it is true that guests with Deluxe room types enjoy breakfast at Kunyit Restaurant. Meanwhile, for guests with room types above Deluxe, there are two choices of breakfast places, namely at Kunyit Restaurant or at Sands Restaurant which faces the beach. We provide this so that guests can more freely enjoy their breakfast experience at our hotel. We are also happy to know that you liked the minibar facilities that are available every day. We look forward to welcoming you back with your beloved family in the future, and may your next vacation at The Anvaya be a more enjoyable experience. Best regards, Ayin Purwati. Resort & Service Manager

Dear Kiki N., Thank you for sharing your experience with us. We are very pleased to know that you enjoyed the location of our resort and appreciated the hospitality of our staff. Positive reviews like this are a great motivation for our entire team to continue providing the best service. We apologize for the inconvenience you experienced during the check-in process. Please be informed that our official check-in time starts at 3:00 PM. During times of very high occupancy, we need a little extra time to prepare the room optimally, in order to maintain our quality and comfort standards. We also regret the shortcomings in the arrangement and direction upon your arrival, and we have conveyed this to the relevant team for future improvements. Regarding your experience with the Indonesian breakfast menu, we also apologize if the menu did not meet your expectations. This feedback is highly appreciated and will be followed up with our culinary team to improve the quality of taste and variety of our local dishes. Once again, we thank you for your visit and valuable feedback. We look forward to welcoming you back with better service and a more memorable experience. Best regards, Ayin Purwati. Resort & Service Manager

Dear t*h, Thank you for taking the time to share your experience with us. We greatly appreciate your appreciation of our resort's location. We also apologize if the room facilities we provide have not fully met your expectations, especially in relation to the price offered. Your input is very valuable to us, and we have noted it down to be used as evaluation and improvement material in order to continue to improve the quality of our services and facilities. Once again, we would like to thank you for visiting The Anvaya Beach Resort Bali. We hope to have the opportunity to welcome you back and provide a better stay experience in the future. Best regards, Ayin Purwati. Resort & Service Manager

Dear N*i, Thank you for taking the time to share your experience with us. We are very pleased to know that you enjoyed your stay at our resort overall. We apologize for the inconvenience caused during the check-in process. It is true that same-day reservations take a little extra time to process as our system receives the data a little late, so it takes some extra time to prepare the room to our comfort standards. We greatly appreciate your patience and understanding in this situation. We are constantly striving to improve the speed and efficiency of our services in order to provide a smoother experience in the future. Once again, thank you for your positive review and trust in The Anvaya Beach Resort Bali. We look forward to welcoming you back for a more perfect stay. Best regards, Ayin Purwati. Resort & Service Manager