Hotel Astoria Lampung

Explore Hotel Astoria Lampung
8.6
Very Good
From 3,993 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about Hotel Astoria Lampung
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Distance to City Center (121)
Bedroom (106)
Staff Friendliness (95)
Bathroom (94)
Taste (92)
Accessibility (91)
Surroundings (89)
Ambiance (86)
Room Space (86)
Hotel Area (81)
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Traveler Reviews Hotel Astoria Lampung

Number of reviews per page
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40
Customer reviews
D***a
icon-Leisure
Leisure
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9.7
/10
Reviewed 1 day(s) ago
It's great that the hotel allows you to check in early (at 2:00 p.m.), it's rare for hotels to allow early check-in 🥰
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Triyatno
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Business
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10.0
/10
Reviewed 1 week(s) ago
I've been a long-time subscriber. I'm still loyal.
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Accommodation's Reply
01 Nov 2026
Dear Mr./Mr. Triyatno, We would like to thank you for visiting our hotel and for your positive feedback. On behalf of the management, we are committed to maintaining and continuously improving the quality of our services. Thank you, The Marketing Team.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Everything is okay, I've stayed here several times, it's clean and tidy, especially since it's located in the middle of the city so if you're hungry or want to buy something, you can just walk. What I don't like is if you happen to get a room without a window, it feels uncomfortable, but if the conditions are not busy you can request it, yesterday we extended our connecting room and asked for one with a window. The breakfast menu is quite varied, but unfortunately there is only one type of fruit with no choice. Maybe in the future they can offer more than one type of fruit, so if you don't like it, there will be a choice.
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Accommodation's Reply
01 Nov 2026
Dear valued guest, we thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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H***y
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The location is in the middle of the city center, close to everywhere.
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1 people find it helpful
Accommodation's Reply
26 Oct 2026
Dear h*Y, First of all, we would like to sincerely thank you for visiting our hotel and for your review. On behalf of the management team, we are committed to continuously developing and improving the quality of our hotel services. Thank you, Marketing Team.
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Verified Traveler
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Transit
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9.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the service is good and fast.
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Accommodation's Reply
17 Oct 2026
Dear Mr./Ms. G*t, Thank you for visiting our hotel and for your review. On behalf of the management, we are committed to maintaining and continuously improving the quality of our hotel services. Thank you, The Marketing Team.
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Ahmad R. D.
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Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel room is very comfortable and is located in the city center.
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Accommodation's Reply
17 Oct 2026
Dear Mr. Ahmad R.D., First of all, we would like to thank you for visiting our hotel and for your review. On behalf of the management, we are committed to continuously developing and improving the quality of our hotel services. Thank you, The Marketing Team.
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Andriyani
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Not too many choices but the food is delicious.
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Accommodation's Reply
17 Oct 2026
Dear Ms. Andriyani, We would like to thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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Esanda A.
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Transit
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8.5
/10
Reviewed 5 week(s) ago
Strategic location, clean rooms, friendly staff, quite varied food.
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Accommodation's Reply
03 Oct 2026
Dear Ms. Azanda A., First of all, we would like to thank you for visiting our hotel and for your review. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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riski f.
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Very comfortable, clean room, very good.
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1 people find it helpful
Accommodation's Reply
03 Oct 2026
Dear Mr. Risky F, Thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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Verified Traveler
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9.1
/10
Reviewed 6 week(s) ago
Recommended hotel with strategic and affordable location, has become a regular choice every time I visit the city ☺️
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Accommodation's Reply
03 Oct 2026
Dear Mr./Ms. G*t, Thank you for visiting our hotel and for your review. On behalf of the management, we are committed to maintaining and continuously improving the quality of our hotel services. Thank you, The Marketing Team.
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riski f.
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Business
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly, the rooms were clean, the service was excellent, the amenities were complete, the rooms were comfortable, the air conditioning was cold, the hot water was good, and the breakfast was delicious. Hotel Astoria is top-notch. Always providing the best service, yes. Thank you.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Risky F, Thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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riski f.
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Business
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9.7
/10
Reviewed 6 week(s) ago
Had a wonderful 3-night stay. The hotel was comfortable, clean, the staff were all friendly, and it was close to shopping and dining. Absolutely top-notch.
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1 people find it helpful
Accommodation's Reply
03 Oct 2026
Dear Mr. Riski F., We thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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Irfan S.
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Business
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8.1
/10
Reviewed 6 week(s) ago
Nice, close to the mall, clean and comfortable.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Irfan S., Thank you for visiting our hotel and for your feedback. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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I***a
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
First time staying here, everything was fine, both the room and the amenities. The only downside is that you should pay more attention to the cleanliness of the sheets.
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Accommodation's Reply
03 Oct 2026
Dear Ms./Mrs. I*a, First of all, we would like to thank you for visiting our hotel and for your review. On behalf of the management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you. The Marketing Team
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Verified Traveler
icon-Business
Business
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9.7
/10
Reviewed 8 week(s) ago
The hotel place is near the mall, restaurants, and other shops, so it's really convenient. The food is good and the staff is friendly. Highly recommended.
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Accommodation's Reply
18 Sep 2026
Dear valued guest, we thank you for visiting our hotel and we appreciate your feedback. On behalf of the management, we are committed to maintaining and improving the quality of our hotel's services. Thank you, The Marketing Team.
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H***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
Excellent service. I stayed for 3 nights. I booked 2 rooms. The AC wasn't cooling. I was able to move to one room, but the other couldn't because the hotel was full. Please provide a handwashing sink in the restaurant area. Thank you.
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Accommodation's Reply
06 Sep 2026
Dear Ms./Mrs. H*a, Thank you for choosing our hotel. We have received your complaint. On behalf of management, we apologize for any inconvenience caused. We are committed to resolving this complaint and will continuously strive to maintain and improve the quality of our hotel's services. Thank you, Marketing Department
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Vonny Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very happy with the facilities and services at this hotel.
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Accommodation's Reply
06 Sep 2026
Dear Mr./Ms. Wonnie Y, First of all, we would like to thank you for visiting our hotel and for your review. On behalf of the management, we are committed to continuously developing and improving the quality of our hotel services. Thank you, The Marketing Team.
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IRENEUS D. T. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Very good price for the facilities provided.
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Accommodation's Reply
02 Sep 2026
Dear Mrs. Irenaeus D.T.P., First of all, we would like to thank you for visiting our hotel and for your review. On behalf of the management, we promise to continue developing and improving the quality of our hotel services. Thank you, The Marketing Team.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel is located in the city center, easy to find, and easy to get to everywhere. The amenities are standard for the price. Breakfast isn't extensive, but it's okay.
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Accommodation's Reply
02 Sep 2026
Dear Mr./Ms. A*a, Thank you for visiting our hotel and for your review. On behalf of the management, we are committed to maintaining and continuously improving the quality of our hotel services. Thank you. The Marketing Team
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
When I'm in transit in Lampung, I always stay at the Astoria because it's close to food stalls and there's a minimarket across the street. The only thing I felt was itchy the night before, and the sheets were dirty, as if they hadn't been replaced (Room 207). Since I was only staying one night and was planning to continue my journey the next morning, I didn't complain.
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Accommodation's Reply
14 Aug 2026
Dear Mr./Ms. G*t, Thank you for choosing our hotel. We have received your complaint. On behalf of management, we apologize for any inconvenience caused. We are committed to resolving this complaint and will continuously strive to maintain and improve the quality of our hotel's service. Thank you, The Marketing Team
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Number of reviews per page
20
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