8.5
Very Good
From 3,513 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Hotel Astoria Lampung
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Distance to City Center (49)
Surroundings (40)
Bedroom (40)
Taste (38)
Bathroom (37)
Accessibility (36)
Staff Friendliness (34)
Ambiance (30)
Room Space (29)
Hotel Area (29)
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Traveler Reviews Hotel Astoria Lampung

Number of reviews per page
20
40
Customer reviews
Bunda A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I don't know how many times I've stayed here, but it's always the best.
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Accommodation's Reply
30 Jul 2025
Dear Mrs. A, We would like to thank you for visiting our hotel. We also appreciate your review of our hotel. On behalf of Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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Nani S.
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10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable because it is clean and has complete facilities.
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Accommodation's Reply
24 Jul 2025
Dear Ms. Nani S, First of all, we would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of the Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you. Marketing Team
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I got a room with a window facing a wall, but there was no view, just a wall and it was dark. The room was on the 3rd floor.
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. S*i, We would like to thank you for visiting our hotel. We have received your complaint. On behalf of the Management, we would like to apologize for the inconvenience. We are committed to addressing this complaint and will continue to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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S***i
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room was provided as requested with a window facing Pizza Hut, only the AC in room 501 was not cold enough, the rest was okay. Thank you.
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. S*i, We would like to thank you for visiting our hotel. We have received your complaint. On behalf of the Management, we would like to apologize for this inconvenience. We are committed to addressing this complaint and will continue to strive to maintain and improve the quality of our hotel services. Thank you, Marketing Team.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every Sunday the road in front is car free day so it's fun and crowded with snacks.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Ms. A*a, We would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of the Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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Suharlianto
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It's good for the price, basically.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Suharlianto, We would like to thank you for visiting our hotel. We also appreciate your positive review of our hotel. On behalf of the Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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W***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
•friendly staff & security •stayed 2x, breakfast menu is not worth it •toilet water drain is clogged
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. W*u, We would like to thank you for visiting our hotel. We have received your complaint. On behalf of the Management, we would like to apologize for the inconvenience. We are committed to addressing this complaint and will continue to strive to maintain and improve the quality of our hotel services. Thank you, Marketing Team.
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yulina j.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff during check in and check out were friendly, the price was affordable for a hotel in the city center, access to everywhere was close, there was live music in the restaurant every Saturday night.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Ms. Yulina J, First of all, we would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of the Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you. Marketing Team
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s***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thanks for good service. I’m recommend.
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Accommodation's Reply
29 Jun 2025
Dear Mr. / Mrs. s*l, First of all, we would like to thank you for visiting our hotel. We would also like to thank you for your assessment of our hotel. Herewith, on behalf of the Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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A***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good
1 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Mr. / Mrs. A*v, First of all, we would like to thank you for visiting our hotel. We would also like to thank you for your assessment of our hotel. Herewith, on behalf of the Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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D***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The food is varied and delicious”! The room is clean, the bathroom is clean and tidy too🤏
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Accommodation's Reply
29 Jun 2025
Dear Mr./Mrs. D*a, First of all, we would like to thank you for visiting our hotel. We would also like to thank you for the assessment that Mr./Mrs. D*a gave to our hotel. Herewith, on behalf of the Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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PT KINZA C. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Close to business destinations. Will stay again. Cleanliness, service, standard breakfast, affordable price.
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Accommodation's Reply
29 Jun 2025
Dear Mr./Mrs. PT Kinza C. S., Previously we would like to thank you for visiting Mr./Mrs. PT Kinza C. S. at our hotel. We would also like to thank you for the assessment that Mr./Mrs. PT Kinza C. S. gave to our hotel. Herewith, on behalf of Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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A***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Good hotel for business trip in the city
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. A*r, First of all, we would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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U***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very impressive because the place is comfortable and access to the station is easy.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. U*g, First of all, we would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of the Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you. Marketing Team
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H***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The room was nice, but the food menu for the 3 days we stayed was the same, the taste could be said to be rather bland, it was helped by the chili sauce, and there was 1 day when we ate with eggs, the eggs had an unnaturally fishy taste.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. H*a, We would like to thank you for visiting our hotel. We have received your complaint. On behalf of the Management, we would like to apologize for the inconvenience. We are committed to addressing this complaint and will continue to strive to maintain and improve the quality of our hotel services. Thank you, Marketing Team.
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Andre F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
No regrets staying at the Astoria Hotel
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Accommodation's Reply
11 Jul 2025
Dear Mr. Andre F, We would like to thank you for visiting our hotel. We also appreciate your review of our hotel. On behalf of Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Okay. All is okay. The advantage of the room we booked has a mini bar which is suitable if you bring family.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. E*o, First of all, we would like to thank you for visiting our hotel. We also thank you for your review of our hotel. We, on behalf of the Management, are committed to continuously striving to maintain and improve the quality of our hotel services. Thank you, Marketing Team.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Friendly staff, delicious food, always porridge for breakfast🥰
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*a, We would like to thank you for visiting our hotel. We also thank you for your review of our hotel. On behalf of Management, we are committed to continuously maintaining and improving the quality of our hotel services. Thank you, Marketing Team.
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E***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great, comfortable, not noisy. For a hotel in the middle of the city, this is the best deal.
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Accommodation's Reply
13 May 2025
Dear Mr./Mrs. E*N, First of all, we would like to thank you for visiting our hotel. We would also like to thank you for your assessment of our hotel. Herewith, on behalf of the Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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D***I
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Overall this hotel is okay. Friendly staff, clean hotel. And the location at night is fun for walking. My only concern is that it needs improvement, the parking area is quite difficult (the area is not wide enough), internet speed and variety of food menus.
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Accommodation's Reply
13 May 2025
Dear Mr./Mrs. D*I, First of all, we would like to thank you for visiting our hotel. We would also like to thank you for your assessment of our hotel. Herewith, on behalf of the Management, we are committed to continuing to strive to maintain and improve the quality of our hotel services. Thank you. Marketing Team
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Number of reviews per page
20
40