This hotel is close to town via tricycle. Do not worry about customer service because they are always there to help you. If you have any questions, just ask the front desk or any employees who work at Acacia and they will happily help you. The room, I am very happy about the room, very clean, fresh linen, and towels are also available. Their restaurant is open and they are willingly serving good quality food. Breakfast is included and it is delicious! Their swimming pool is gorgeous and swimming in warm water is the cherry on top for my 2019 vacation. I can't wait to go back!