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Traveler Reviews Ayer Hitam Hotel
Number of reviews per page
20
20
40
40
Customer reviews
Fadd o.
7.0
/10
Reviewed 55 week(s) ago
The hotel area is quite dirty as if it has not been cleaned. I had to iron the headscarf near the surau. The surau was quite gloomy. I had to install another lamp to make it brighter. The ironing board needed to be replaced. The telephone needed to be replaced because it could not be used. The plug was broken and needed to be repaired. The air conditioner was very noisy.
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zaza
6.1
/10
Reviewed 188 week(s) ago
Room smelly and TV not working.
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SK
Siti K.
9.7
/10
Reviewed 220 week(s) ago
Hotel selesa, provide lif, takda barang yang rosak, staff friendly, location pon strategik sunyi sikit jauh dari bising, cuma nak kedai makan sekeliling tu bukak malam nak makan teghhari jauh sikit la.
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NH
Nur H. B. Z. A.
9.7
/10
Reviewed 220 week(s) ago
Good service, all staff very friendly and kindly,
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ZY
Zuhazlina Y.
6.0
/10
Reviewed 227 week(s) ago
The sheets and pillowcases smelled as if they hadn't been washed for a long time, the floor was less clean… sandy and there was a lot of hair like a room that wasn't cleaned properly.
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NH
Nur H. B. M. H.
8.5
/10
Reviewed 230 week(s) ago
Ok, easy parking, clean room, spacious space.
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z
zzainal
9.7
/10
Reviewed 233 week(s) ago
Check in process was super fast and staff was friendly. The room is very comfortable. Value for money, for sure!
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AB
AIZUDDIN B. R.
6.4
/10
Reviewed 240 week(s) ago
The room was a bit dirty with so many dust here and there. There 's blood stain on the bedsheet like seriously. The floor was so sticky I don't know why maybe they mopped it but adter that did not wash properly. But overall OK OK only with that price but at least the basic hygiene needs to be considered. Thank you.
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FH
Faradhiya H. B.
Family
5.4
/10
Reviewed 328 week(s) ago
Despite the reservation included free breakfast, the hotel doesn't provide any breakfast. The room wasn't cleaned as there were cockroaches, a half drink water bottle and a used soap in the bathroom. The bed lights weren't working and the TV only included 4 channels.
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BL
Bryan L.
Business
6.3
/10
Reviewed 360 week(s) ago
I really like this hotel for its cleanliness and very comfortable. But there several things that I’m so unsatisfied with. Firstly, the location of the hotel is not strategic. There are no restaurant, 24 hour convenience store and atm. It’s also hard to find any transport here including Grab service. I have to go the town which is 20++ km away. The hotel wifi also problematic. I can’t use it and have to use my own data which also slow since the location of hotel is not good. I suggest this hotel make much improvement because not every of your customer has own transportation and make it easier and convenient.
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MF
Mohd F. b. A.
Business
8.5
/10
Reviewed 369 week(s) ago
Pleasant surprise to find a good and clean hotel in a small town.
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Muhammad fakhruddin
Shopping and Culinary
6.2
/10
Reviewed 380 week(s) ago
Checkout and check in were smooth. Breakfast is ok. The room floor is slippery, its like has been clean with soap and let dry. Need to walk carefully after leaving the toilet as our feet is wet and the floor is slippery. Aircond is a bit noisy at night.
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MS
Muhammad S. B. Y.
Backpacking
8.4
/10
Reviewed 437 week(s) ago
Value for money, strategic area close to various amenities and close to the highway, others are all ok only towels are quite daif and bathrooms are smelly.
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NB
NURULZAMAN B. A. N.
Business
7.9
/10
Reviewed 474 week(s) ago
Price is less satisfactory, compared to a rented room.
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Nadia Rosdin
Family
8.4
/10
Reviewed 491 week(s) ago
It was good. all the basic needs are available
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BB
Borong B.
Business
8.3
/10
Reviewed 499 week(s) ago
ok, not bad, little smelly, but others are acceptable