We booked the family room but turned out they don't have extra beds to fit all 6 of us. Staff was extra nice for allowing us to transfer to a 2-bedroom unit with extra charge, of course. Rooms were however dark, blanket, pillows towels and bedding had stinky smell, toilet not working, surroundings not well maintained. No 24/7 staff for customer service. No security also so anybody can just enter the resort anytime.