There is an insect found at bedroom and even bathroom. When we feedback to check in counter, he sounds like teasing us that we scared of insect. In fact, this is due to cleanliness matters. The staff also not so friendly to explain in details to us when we ask for hair dryer upon check in. He only reply 'Yes, there is'. So we thought that there is hair dryer inside the room. After enter our rooms, we found none and called, the staff request we have to get it from counter. Maybe the staff lazy to talk further when we asking for the very 1st time upon check in