Traveloka (30)
Other sources (191)
8.4
Very Good
From 30 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
7.6
Location
8.5
Service and Facilites
8.7
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sebastien Hotel
Number of reviews per page
20
40
Customer reviews
HB
Haidee B.
6.0
/10
Reviewed 184 week(s) ago
I've booked and paid for my reservation and arrived at the hotel seeing the CLOSED sign. 😡. The hotel is inoperative!
2 people find it helpful
JF
JAY F. T. C.
Business
6.2
/10
Reviewed 287 week(s) ago
Rooms were excellent but the AC can't be adjusted and it has a default temperature.For the restaurant I would say fair enough.Friendly and accommodating staff.
2 people find it helpful
Accommodation's Reply
23 Jan 2020
Hello Sir Jay,
First and foremost, thank you for taking the time to share your feedback with us.
We would like to express our apologies that you had a negative experience in our hotel. We will use the feedback to make us better and to ensure this will not happen again in the near future.
We hope that on your next stay at Sebastien Hotel, it will be a pleasant journey and looking forward to welcoming you back again.
God bless and have a nice day Sir!
GM
Gwyn M.
Business
9.3
/10
Reviewed 290 week(s) ago
Very clean. I got such good sleep from a long and tiring day. The room was big enough and comfortable. The staff were very friendly and helpful. I’d recommend staying here!
Find this review helpful?
Genie O.
Business
9.1
/10
Reviewed 338 week(s) ago
Room is nice and clean, complimentary breakfast is my favorite....i just didn't realize that it is quite far from the airport..but all in all are good services..
1 people find it helpful
DC
Dianne C. C. S.
Business
9.7
/10
Reviewed 354 week(s) ago
Very accommodating staff, yummy breakfast with the option of having it delivered to your room which is very convenient! Great location where getting a taxi is never a problem.
1 people find it helpful
Wayne Bull
Business
8.3
/10
Reviewed 376 week(s) ago
Clean & simple with free breakfast
Find this review helpful?
dj
diana j.
Business
8.8
/10
Reviewed 421 week(s) ago
The staff are kind and it's comfortable.
Find this review helpful?
HM
Hershelle M. S.
Backpacking
9.4
/10
Reviewed 439 week(s) ago
Hotel staff were friendly. Hotel room was spacious and comfortable.
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved