7.0
Pleasant
From 61 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

7.1

Location

7.7

Service and Facilites

6.5

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Traveler Reviews Basic Rooms Hotel

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Customer reviews
julian a.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 303 week(s) ago
nice place! kids also enjoyed the pool. very accommodating staff. affordable hotel with great experience! two thumbs up!
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Rosalie E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 308 week(s) ago
Yong staff who are front liners who are booking a booking may not be able to get a ticket through traveloka or online should be 3 days ahead because he said they have been coming in for a long time before they prioritize online booking. I wish it had never been tied up with online bookings. The taray pa
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Eleanor M Abuyen
icon-origin-TRAVELOKA
5.4
/10
Reviewed 315 week(s) ago
I reserved and booked online but I was dismayed when we arrived, the room that was supposed to be ours was given to a walk in client..what was instead given to us was a room that’s comparable to a cheap hospital room with the CR smelling so bad...will not have another try on this hotel ever!
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Shay D. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.4
/10
Reviewed 317 week(s) ago
The hotel is in great location it only take 15-20 minutes to the airport by jeep. It's along the street so its very easy to commute. The room is basic but clean and spacious. They also serve 'eat all you can breakfast' for only P199. Close to a public park where you can have a run or a morning walk. They have a swimming pool for kids and adults which I like. I recommend the place for everyone, it's okay just a basic place for its affordable price. Good.
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Grace A.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 318 week(s) ago
I don't recommend staying in this hotel! The faucet in their bathrooms are leaking. The sink is clogged the aircon is broken. They had us pay for additional fee so we can use their family room since they overbooked!!! Not a hotel type of service. No courtesy. Very Basic indeed.
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geian C. M.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 318 week(s) ago
Booked a room online. When I got there, room is unavailable and they let me upgrade room and pay additional. I don't have a choice as I already paid the room and I really want to get to bed and rest. The room is old, dirty, rusty, and not worth the price.
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Stella A. B.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 328 week(s) ago
Our bathroom smelled really bad and we had paper thin pillows. ☹️
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Raffy J. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.1
/10
Reviewed 331 week(s) ago
I booked for the standard room, when I arrived there, no available room daw. So they require me to add money to avail other available rooms. So disgusting! Then they don’t have keys given to the costumer. You have to go first on the frontdesk for an assistance when you want to go back on your room.
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Rafiana Monica Capungan
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 333 week(s) ago
Though the room was not exactly the one we expect from what we've seen in the pictures, but the service is great, and the staffs are very accommodating, and our stay was very satisfying..
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Jessca M. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 353 week(s) ago
Hotel room size was okay, but there is no internet connection in the room. You need to go to the hotel lobby (front desk) if you wish to use internet.
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christian
icon-origin-TRAVELOKA
6.0
/10
Reviewed 357 week(s) ago
Needs some renovation especially the CR. Remote control for TV was borrowed and was never returned =(
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Allan E. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.1
/10
Reviewed 362 week(s) ago
While the location is good, and the staff are greeting us always, the problem is that we hears horesplaying and noisy conversations on the hallway from the staff. Our room was located the end of the hallway near to the kitchen and the noise was unbearable to the point that I have to go out of the room and tell them to stop the shouting. They have this 190 pesos breakfast buffet which is cheap if there is enough choices but there is few, swimming is until 9pm.
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KRIT C.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 365 week(s) ago
The room is old and under renovation, noisy, water is very slow. The blanket is only a small and thin and charge more 50 peso if you want another one. I will not recommend this hotel to anyone.
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Myrtle P.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 366 week(s) ago
The hotel had a nice location but what was disappointing was we inquired ahead of time that we will be extending our stay and they told us that we could extend once we are at the hotel. Unfortunately, when we were there already they told us we can't extend a day more because they are fully booked. They should not mislead their clients because we are willing to pay had they informed us properly. Their front desk personnel also kept on asking if the room was paid already and to think i gave a printed receipt. There was no initiative on their part to read the print-out given.
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Blesilda S.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 374 week(s) ago
I booked online a family room but not available when I arrived. Replaced with a matrimonial room. I complain instead I got 2 matrimonial room. Thanks but the room was dirty, trash on the bathroom, intercom broken, no wifi, no coffee/tea maker, towels wet, and no water in the morning.
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Anna V. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 384 week(s) ago
Good location, friendly and accommodating staff :)
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Manuel J. D. O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.8
/10
Reviewed 389 week(s) ago
Yes very basic. Picture shown wasn't the actual room, it was more basic. We booked matrimonial room but to our surprise it was actually a regular air-con room. Very different from the photo. I believe the one shown is the pricier room. So, be wary before booking. Also, key cards doesn't work. Keys weren't provided so we have to ask assistance before going in.
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jenielyn m.
icon-Business
Business
icon-origin-TRAVELOKA
5.5
/10
Reviewed 398 week(s) ago
The receptionist in this hotel is not so friendly. And they have poor WiFi connection.
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Sarah J. D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 402 week(s) ago
The room was unprepared when they handed me over the key. The trash bin still has the trash from the previous occupants as well as the used towel, the bed sheet and the pillow cases.
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jigar
icon-Business
Business
icon-origin-TRAVELOKA
4.9
/10
Reviewed 404 week(s) ago
WiFi service was not good. There was no toiletries, no coffee or tea maker, hot water also chargeable. No blankets, room service every after 2 days only.
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