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Traveloka (579)

8.1

Very Good

From 579 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.1

Meal

7.4

Location

8.3

Service and Facilites

8.0

People often mention about King Suite Hotel

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Bedroom (5)

Surroundings (3)

Accessibility (3)

Staff Friendliness (3)

Ambiance (3)

Room Space (3)

Bathroom (3)

Distance to City Center (2)

Activity Option (2)

Check-in/out Time (2)

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Traveler Reviews King Suite Hotel

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Customer reviews

N***i

Transit

9.1

/10

Reviewed 8 week(s) ago

The room is all functioning well, next time I will stay again.

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D***i

Leisure

8.5

/10

Reviewed 14 week(s) ago

The hotel room is good, but maybe the staff's friendliness is a bit lacking in my opinion, otherwise it's still okay.

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A***t

5.8

/10

Reviewed 22 week(s) ago

Every time I stay here I never get soap. The room is always dusty.

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2 people find it helpful

Accommodation's Reply

14 Feb 2025

On behalf of the king suite hotel management, we apologize for the inconvenience. We will also evaluate the complaint from Mr. Suratman. For room problems, the hotel staff is always ready 24 hours including confirmation regarding the desired room transfer. Thank you.

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H***i

6.3

/10

Reviewed 28 week(s) ago

Water is off, toilet is leaking, shower is bad

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

We apologize for the inconvenience. The hotel will evaluate the problem. We will also continue to improve the quality of accommodation & services. Thank you.

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Nedi Y.

6.6

/10

Reviewed 29 week(s) ago

I have stayed here twice, but this time I couldn't sleep, room 108's AC was noisy, the sound of the AC was very disturbing. So I couldn't sleep. A bit disappointed because this is one of my favorite hotels when I go to BKL. Next time I stay here, I have to check the AC first.

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

We from the hotel management apologize to Mr. Nedi Yalman for the inconvenience. We have also confirmed to the hotel staff that there were no complaints from the guest during their stay & the room was ready to sell without any problems. Then we have also asked for clarification from the Guest regarding this review, and confirmed that there had been no damage since the afternoon (when checking in). The incident occurred at midnight & Mr. Nedi confirmed that there was indeed no notification to the staff about the problem until check-out time. However, with humility, we sincerely apologize for the miscommunication. We will also continue to improve the quality of service & accommodation. Thank you.

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P***i

10.0

/10

Reviewed 31 week(s) ago

easy access close to amusement rides food places close to everything

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1 people find it helpful

E***i

6.4

/10

Reviewed 32 week(s) ago

The water volume is small, it is difficult to even take a shower, the room size is too narrow, there is no room to move at all.

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1 people find it helpful

B***a

9.4

/10

Reviewed 49 week(s) ago

The room is small, dirty, and basically uncomfortable, just this once.

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2 people find it helpful

Accommodation's Reply

14 Aug 2024

Hello Sis Bella Veronik, We really appreciate and will evaluate the review that you have given. We apologize for the inconvenience during your stay at King Suite Hotel. We will also continue to improve the quality of the accommodation, warm greetings from all employees. Thank you :).

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n***a

Leisure

9.4

/10

Reviewed 53 week(s) ago

The hotel staff is very friendly, the hotel is very good, the facilities are complete & the prices are cheap. Recommended ✅.

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Accommodation's Reply

20 Jul 2024

Thank you for the best review, we hope we can continue to improve guest comfort and we hope you will always be healthy, we look forward to welcoming you back, thank you.

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T***i

Transit

5.0

/10

Reviewed 61 week(s) ago

Bad room, AC not cold, broken toilet. Very uncomfortable.

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1 people find it helpful

Accommodation's Reply

18 May 2024

Thank you for the review. With this review, we will continue to improve the quality of housing & quality of service. We always try to provide the best rooms in our hotel according to the description in this application. We apologize for the inconvenience. Warm greetings from all king suite hotel staff. Stay healthy & thank you.

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RUSDI

8.5

/10

Reviewed 70 week(s) ago

Hotelnya lumayan bgua untuk singgah dan transit.

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saprizal

Staycation

8.5

/10

Reviewed 71 week(s) ago

Kamarnya bagus sesuai harga, kamarnya bersih dan rapi, petugas hotel ramah, lokasi strategis, kekurangan hanya di AC yang kurang dingin, air mandi yang kurang kencang, ditambah lagi tempat parkir yang sangat terbatas.

1 people find it helpful

Triyono

8.5

/10

Reviewed 76 week(s) ago

Pelayanan ramah, tempat bersih, sesuailah dengan harganya.

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Accommodation's Reply

05 Feb 2024

Thank you for the best review, sir. With this review we will continue to improve the quality of service & quality of housing. Warm greetings from all staff. Thank you and stay safe :).

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Christin

9.4

/10

Reviewed 79 week(s) ago

Saya sangat meningkatin akomodasi penginapan disinii. Saya merekomendasikanya.

2 people find it helpful

Accommodation's Reply

11 Jan 2024

Thank you for the best review. With this review, we will continue to improve the quality of housing & quality of service. Warm greetings from all king suite hotel staff. Stay healthy & thank you.

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Ricka A.

8.5

/10

Reviewed 80 week(s) ago

Excellent. Comfortable. Not bad for just stopping by.

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Accommodation's Reply

06 Jan 2024

Thank you for the best review. With this review, we will continue to improve the quality of housing & quality of service. Warm greetings from all king suite hotel staff. Stay healthy & thank you.

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Ricka A.

8.5

/10

Reviewed 80 week(s) ago

Excellent. Comfortable. Not bad for just stopping by.

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Accommodation's Reply

06 Jan 2024

Thank you for the best review. With this review, we will continue to improve the quality of housing & quality of service. Warm greetings from all king suite hotel staff. Stay healthy & thank you.

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senja w. l.

8.5

/10

Reviewed 80 week(s) ago

Parkir lumayan luas, pelayanan oke, sayangnya gak ada sarapan, di pojokan kamar ada sarang laba-labanya, pintu kamar mandi gak bisa di tutup, waterheater kadang panas banget kadang gak jalan, saran saya perbaiki tampilan luar hotel supaya lebih enak dilihat. 🙏.

1 people find it helpful

Accommodation's Reply

11 Jan 2024

Thank you for the best review. We apologize for the inconvenience, sir/madam. With this review, we will continue to improve the quality of housing & quality of service. Warm greetings from all king suite hotel staff. Stay healthy & thank you.

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findo e. s. s.

9.7

/10

Reviewed 88 week(s) ago

The hotel is clean, the facilities are complete, the employees are very friendly, and the employees are very alert in an emergency.

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Accommodation's Reply

06 Nov 2023

Thank you for the best review, sis. This will help us to continue to maintain & improve the quality of service and quality of housing. Warm greetings from all of the King Suite Hotel staff.

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Bella A.

8.5

/10

Reviewed 90 week(s) ago

Safe, comfortable, fast reception and closer access to the airport.

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Accommodation's Reply

27 Oct 2023

Thank you for the best review, sis. This will help us to continue to maintain & improve the quality of service and quality of housing. Warm greetings from our entire staff & we wish you good health.:):).

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Hengky o.

9.7

/10

Reviewed 105 week(s) ago

Clean tidy, friendly service, comfortable strategic hotel.

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1 people find it helpful

Accommodation's Reply

17 Jul 2023

Thank you for the best review sir. This really helps us to continue to improve the quality of rooms & services. Warm greetings to our family from all the staff of the king suite hotel.

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