8.8
Very Good
From 803 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.8

People often mention about The Gunawarman
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Ambiance (18)
Distance to City Center (17)
Surroundings (15)
Staff Friendliness (15)
Bathroom (15)
Bedroom (14)
Hotel Area (14)
Taste (14)
Accessibility (13)
Room Space (11)
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Traveler Reviews The Gunawarman

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Customer reviews
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Dinar R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was an awesome staycation at The Gunawarman! Love it Good location, good food, and good services! I am surprised with the welcome drink! We can even choose the beveragesthe breakfast is also good! We love ala carte portion complete meals with juice and coffee Thank you for the hospitality and love the cookies in the room as well! 🙏
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Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
a***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
the room is okay and comfortable, the only problem is the parking, the rest is great... the staff is also friendly, oh when checking in it's like being in a restaurant, so it's a bit strange
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Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
a***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
It was a pleasure to stay here for my business trip. Luxurious feel, comfortable bed. The hotel owner seems to have taste in his vibe. But I was disturbed by the smell of cigarette smoke in the room. I don't know where it came from, and cigarette smoke in the breakfast area (even though the room has air conditioning). This hotel is still primitive regarding the smoking area rules. Recommended for business or official trips, but not recommended for families. Especially those with small children. The staff is very helpful, the taste of the food is not in doubt.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
E***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Couldn't sleep well because there was a terrible sound that I guess is from the aircon.
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It was wonderful experience for me.
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
L***g
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The room very comfortable The bathroom very big and clean Really enjoy stay in here
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Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Room was quite big. The AC was cold, the bathroom was quite spacious. The TV was already a smart TV with Netflix & YouTube. The bed was also comfortable. The breakfast was quite nice too, you could choose what you wanted from the menu book. The staffs are all great n helpful. Wouldn’t mind going back to spend a night here!
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
a***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
comfortable...friendly staff clean bathroom
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Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
a***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly staff. Good food. Spacious room.
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Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
T***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Good in terms of location and friendly staff.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you very much for your kind review. We’re delighted to hear that you had an enjoyable stay at The Gunawarman Luxury Residences. Guest satisfaction is our top priority, and feedback like yours truly inspires our team to continue delivering the best service possible. We look forward to welcoming you back in the near future.
M***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff is very friendly and helpful.
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A***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Perfect location in South Jakarta… Super friendly staff…
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maijun t. S.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
The luxury concept is half-hearted.. It's just good in the design of the building and the room.. But the cleanliness is a dud.. The towels are dirty with lots of yellow spots, I don't know what.. Then after a while, from the bathroom suddenly came the smell of sewers that I don't know where it came from.. Then for breakfast the menu is limited.. not varied enough.. can only choose a few types of menus that have been determined on the list.. But overall the food is delicious.. Oh yeah, what's even stranger, in their restaurant where the room is closed, smoking is allowed.. It's true that smoking and non-smoking seats are separated.. But it's still in the same room.. in my opinion this is unethical for a hotel that carries the luxury concept.. The plus point, even though the luxury concept is half-hearted and the cleanliness is lacking.. but if you want to rest here it's really comfortable because the mattress, blanket and pillows are really proper.. Sleep really soundly.. And if asked whether you will come back to stay here again? Of course not, just once is enough.. I just wanted to try it out of curiosity.. and the results so far are that Langham is still much better and is my main choice if I'm looking for a luxury concept hotel around South Jakarta that is truly close to perfect..
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2 people find it helpful
P***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very impressed, I didn't expect such a great experience. The hotel is decorated in a European style, the staff are friendly, the breakfast is delicious, the coffee is excellent, and the rooms are absolutely beautiful.
2 people find it helpful
Zera
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Very good and very comfortable, the facilities are very good and very nice, will come back here again
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2 people find it helpful
Yuliati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 25 week(s) ago
I really like the room. Culinary ranging from elegant cafes to delicious street food is close by. Unfortunately the service experience at the front desk, especially during check out, was disappointing.
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Francisco J. G. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Lovely Boutique Hotel tastefully decorated with superb staff.
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Honestly, I still can't move on from the staycation atmosphere here.
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2 people find it helpful
Francisco J. G. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The hotel is lovely and in a great location for restaurants and access to SCBD area.
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L***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Every room have different of type room I get white type room Big room for standard type, clean, highceiling, nice bathroom, netflix. But sorry for the check in deskis small and no privacy. They just only have one desk for check in
1 people find it helpful
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