Overall Ratings & Reviews Pondok Tetebatu Cottage and Cafe

When I wanted to check in, the water had run out, the service was lacking. When I wanted to have breakfast, the staff were not all ready, it was ready at 8 o'clock.

The receptionist + staff were rude, maybe because I'm a local, not a foreigner 😃 Also, when I booked on the app it said breakfast was included, but it turned out no one delivered it. Do I have to ask first before they deliver it? The view is nice, the room is so far so good. Maybe it can be better in the future 😘

Highly recommended, cheap and complete too.

The hotel staff was friendly, but the room was dirty and the toilet was clogged and flooded.

The water in the room is blocked and there are spiders in the room

The water in the bathroom is blocked, breakfast is late

This is really the best, I didn't expect it to be this good, this comfortable, the people are friendly, the best, really top.

Bad attitude staff. No greeting, no greeting, not helpful even when checking out. Even when there are other guests complaining, it is made a joke by the staff. Room price 800 thousand no tissue, mineral water bottle is very small. And liquid soap is not filled. The service in the restaurant is the same. Even the cashier at the bar while playing cards. Breakfast pancakes, ask for honey given sashetan honey. And served cold coffee. Sorry but this hotel is very, very not recommended if you are really not in a pinch because in that location there are not many choices of hotels with swimming pools and views of Rinjani.

Staff has bad attitude and needs to be fixed.

The place is comfortable, children like it because there is a swimming pool.

The place is clean, comfortable, really recommended.

Tidak ada handuk, air minum, sprei bau, bantal guling bau, tidak ada air jadi ga mandi, kamar mandi bau,

Disclaimer. If you are planning to stay with your family. Think about staying here. Handling is not pleasant why? When delivered to the hotel it seems that it is still developing, the only things available at the hotel are towels and soap. The rest buy yourself. No TV, no water heater, no special storage cupboard, no hotel slippers, hotel pajamas, hot water in the shower sometimes. No AC, fan only. But because the area is cold its okay. For those of you who plan to check out in the morning between 6-8 in the morning, I'm sorry, the guard took a long time to wake up. The electricity went out, I was told that it was even like cave people, the overall view was good, above the hotel it was really good for sunbathing in the morning. Very potential.

Transferred to another inn with a lower class.