7.5
Pleasant
From 80 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

6.9

Location

7.6

Service and Facilites

7.6

People often mention about Nirmala Biak Beach Hotel
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Room Space (2)
Surroundings (1)
Staff Friendliness (1)
Activity Option (1)
Hotel Area (1)
In-room Dining (1)
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Traveler Reviews Nirmala Biak Beach Hotel

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20
40
Customer reviews
Y***s
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The service wasn't good. Our room not clean for days. We asked to clean our room, the worker said yes but not done the job. When entered a bathroom the toilet wasn't flush, it was full of poops. Disgusting. But the Hotel view and outdoor facilities are the best!
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Accommodation's Reply
29 May 2025
Sorry for the inconvenience. We are happy to clean the room, if the room key is left at the receptionist. We are renovating some of our rooms, if you are willing - please come back. Contact Mr. Sofyan at 0811-495-195 so we can arrange it. Thank you again for choosing to stay at Nirmala.
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Y***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service is very good because we booked through Traveloka for a Deluxe room but when we checked in it turned out that the room was full so we were moved to the Pavilion room and the service was very friendly 👍🏽🙏 Thank you for the good service by the Nirmala hotel 👍🏽🙏
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Accommodation's Reply
29 May 2025
Thank you very much for your review. We will be happy to upgrade if there is a VIP room available. Thank you again for choosing to stay at Nirmala Beach Resort. Looking forward to your return.
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E***r
icon-origin-TRAVELOKA
7.4
/10
Reviewed 15 week(s) ago
The place is nice. The view is very nice. Only the food is not so good.
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1 people find it helpful
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asanadibira t. d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 135 week(s) ago
The place is comfortable and the employees are very friendly.
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May F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
Disappointed that the facilities in the room do not match the information listed in the application.
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Rangga
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Family
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6.4
/10
Reviewed 312 week(s) ago
The mattress is less soft and the noise is beyond my expectations, hopefully there will be improvements in the future, a good view is recommended for photographs. Good service.
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1 people find it helpful
Rosalina Rumpaidus
icon-origin-TRAVELOKA
6.2
/10
Reviewed 325 week(s) ago
The faucet on the toilet was broken, the toilet was clogged, there was no hot water in the toilet, the air conditioner was broken, it needed to fix the room.
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John L. L. I.
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Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 335 week(s) ago
The overall hotel is very good, the scenery is beautiful, the air is fresh, the atmosphere is calm, the receptionist is friendly. There are only a few disadvantages including the bed seems to have been somewhat damaged, the breakfast menu does not vary, TV channels are limited to only 3 channels, the bathtub is rusty, and WiFi does not work, but from the environment, we are very satisfied with the calm atmosphere and away from the crowds. It is suitable for those of us who want to avoid crowds with husband / wife or family.
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2 people find it helpful
Karmelia R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 344 week(s) ago
The tub is broken, the toilet is not working properly.
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Nurul E.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 348 week(s) ago
The air conditioner is not cold enough, the phone doesn't work at all, the service is bad, the response is slow, the receptionist is not standby, the signal is not there, the main thing is not in accordance with the ad.
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2 people find it helpful
Ilham M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 351 week(s) ago
The hotel staff is friendly and quite swift, but it is unfortunate when ordering food at a restaurant the first meal is not worthy there are maggots on food garnish and when the night turns off the electricity
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1 people find it helpful
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Dr Agussalim
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Business
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8.5
/10
Reviewed 358 week(s) ago
The hotel is clean with antique furniture and a very beautiful location on the edge of the sea overlooking Yapen Island where the sun rises. A very comfortable place to relax, enjoy tranquility and peace, there is a cycling place and bicycles are provided by the hotel. Comfortable for those who want to honeymoon, groups, and family activities. The location is not right in the middle of town but is very comfortable and quiet.
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1 people find it helpful
M Romadhon Tri Raharjo
icon-origin-TRAVELOKA
8.4
/10
Reviewed 365 week(s) ago
The hotel is quiet, there is a spooky impression, even though for holidays it's not bad, spacious, friendly service. Unfortunately far from the city.
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1 people find it helpful
VITALIA S. R.
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Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 386 week(s) ago
Very satisfactory. We were well served. I was staying at the executive room, And it was very comfortable.
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2 people find it helpful
Marina R.
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Romantic
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9.1
/10
Reviewed 387 week(s) ago
Comfortable place and away from the crowds.
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1 people find it helpful
Ahmad B. L.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 387 week(s) ago
I don't know how to explain this hotel, so creepy.
1 people find it helpful
David S.
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Business
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5.1
/10
Reviewed 398 week(s) ago
Very haunted, the toilets are dirty, away from the city, not recommended.
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John Raimon Paiki
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Backpacking
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6.5
/10
Reviewed 402 week(s) ago
The hotel is old and rather dirty. The location is far from the city and there is no public transport passing by.
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RIZKI A. E. Y.
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Romantic
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9.7
/10
Reviewed 402 week(s) ago
Clean place, beach view, quiet place. Recommended for those who want to Biak.
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1 people find it helpful
Fath
icon-Romantic
Romantic
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9.3
/10
Reviewed 404 week(s) ago
The scenery is cool, perfect for a honeymoon
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2 people find it helpful
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