Overall Ratings & Reviews Hotel Asri at Plaza Asia Tasikmalaya

The best thing about this place is that you can just go downstairs to the mall, and finding food is easy. But seriously, the front desk is incredibly complicated. They confiscate your ID card/driver's license, and only give you one key card. As a result, if my husband takes one key, my son and I have to repeatedly ask the bellboy to open the room, and we end up in the dark without electricity while waiting for my husband to return. This is a very inconvenient rule for guests. Why doesn't management just have a written agreement with guests that if a card is lost, there's a fine and then they have to sign it? Instead of this, with the staff constantly going back and forth to open our room. It's better if the room is close, because if it's far away, you're the one who's in trouble. I've stayed here four times, and this is my fifth, and this is the first time I've seen a rule like this. I gave it 5 stars yesterday, but I'm sorry I'm giving it 1 star. Hopefully, management will improve this key card policy and start conducting "excellent service" training for front desk employees. There could be two more pillows per room, because this one is all so soft. When I flush the toilet in the bathroom, the water comes out yellow, like urine. The water from the bidet also smells. Hopefully, this can be fixed.

Comfortable place, clean, good service. Hotel staff is very friendly, hopefully can stop by here again.

The room is nice but unfortunately the bed is hard.

Comfortable and very strategic place

Overall, the room and bathroom were clean, the room size was large, the hotel staff were friendly, everything was okay.

It's best if you bring kids, because there is access to the mall.

comfortable, clean swimming pool. next time come here again

Cool hotel. Comfortable and safe. A regular when on holiday to Tasikmalaya.

Usually clean, this time found 2 long clumps of hair, other than that it's good.

My second stay here, this time I got a room on the 1st floor, next to the pool near the restaurant. It was fun, the room was spacious and the atmosphere was very homey.

The food is very high class, suitable for Sundanese taste, neat, clean and neatly arranged.

Hotel Asri is now different from before, more organized especially during breakfast. Our family is very satisfied with the service. Continue to maintain the service and monitoring. There is a little that needs to be considered regarding the bathroom glass door that makes a sound and or seems to move tracks so that it is worried about falling.

The hotel staff is friendly and the atmosphere is like home, suitable for business and family.

The breakfast is delicious, the room is spacious, the pillows need to be replaced, they are all limp.

Hotel above the mall, good for eating, just go downstairs, spacious parking lot, large swimming pool, standard breakfast, if possible hair dryer provided. Breakfast for children is charged 40 thousand, for others it is enough

The place is clean. The location is near the mall. The food is quite varied.

Very cool, good, close access

Order notes not read. Room location not appropriate, bed type not appropriate.

Nice room. Food is also good.

The wifi quality can be improved so that the signal and network can reach the room. Outside the room it is already good.