The staff were friendly and very helpful - they allowed me to borrow the electric kettle when I was feeling sick, helped me find a motorbike for rent, and helped me to get in touch with the tour operator that I chose for my island hopping trip. The location is good for those who choose to be located in Tagbilaran town. The lobby and the restaurant downstairs were nice and festively decorated. They also provide free pick-up/drop off for bus station and port within business hours. The breakfast had decent variety and quality. The desk in my room had broken drawers; the bathroom door shade was partially peeled; the walls in the bathroom were not very clean; the water pressure in the shower was very weak; the mattress and pillows were ok, but the blanket was small and not appropriate for a 3-star hotel. I selected this hotel based on their pictures, especially the picture of the trees in the window, so I booked and requested a room with a nice view. The view is no longer there as the trees have been cut down and now you would only see a fence from your window. :(