Overall Ratings & Reviews Phuong Huy 2 Dalat

Contacted the hotel before the date of arrival and it was not possible to do a quick test because the medical facilities in the accommodation area have stopped working. Hotel staff said that up to the hotel can test for 100k / person. When I arrived at the hotel, the staff asked me to go to the medical center of Ward 2 for a quick test and the ward medical team said that it had issued an official letter from November 22, that the hotel side did the test. Back at the hotel, the staff continued to ask to test another place and would call other facilities and promise to solve it, but not... nearly an hour for the customer to sit outside in the cold and still did not solve it. , even though the customer sat in despair and worried about a place to sleep in the middle of Dalat weather :), if he was afraid that he would get infected, he would still stand in the counter and sit in a chair a few meters away, but not too close. blocking tables and chairs and the service attitude is really very very bad. 26 years of life, the first time I met such a dissatisfied case p/s: it is worth mentioning here that 1 phone call to the hotel is 1 time receiving different information, there is no consensus. between exchanges.

nhân viên thì ok nhưng về muộn thì không vào phòng được, gọi điện thoại bàn thì không ai nghe máy. thiệt không hài lòng chút nào

The toilet is very bad and the interior room is a bit bad

old hotel, no wifi connection

Very good service very satisfied.

The room is humid, noisy, friendly staff

I feel the quality is quite good compared to the price, near the center, the receptionists are very enthusiastic !!

Reasonable price, right center, clean, super cute receptionist

The staff are very enthusiastic, very stable compared to the price!

Staff enthusiastic, clean, comfortable

The hotel is not much comfortable. However, with the price, it is harder to ask. :))

Too disappointed with the hotel service. Went to many hotels in Dalat but this time, the attitude at this hotel was too bad. Arriving earlier than the check-in time (5:00 am), staff 1 did not enter the room and told us to leave the luggage and then go around to go around (2:00 pm) to be checked in, otherwise there is an additional charge of 150,000. I rented for 2 nights (Wednesday to Friday) but actually only stayed until Thursday afternoon, so I asked my staff 1 that I checked in early, I will check out soon so you can let me check in without extra charge okay And the staff 1 answered "not because she booked herself through intermediaries is not resolved now want to check in, an additional charge of 150,000". This time is quite a bit By Thursday, at 10am, I had breakfast, then staff 2 said "Please check out before 12pm". I said “I rented for 2 nights but from Wednesday to Friday, I had to check out after noon on Thursday, but I told you to go out today, so when I checked in I had to pay an extra fee and now told me to go out. soon, ”the 2nd employee told me to review the reservation bill and then finished checking, I said a sentence“ I forgot to say that I'm wrong Friday Friday before 12pm ” I really can't calm down with this hotel right now. Omg, for the first time in his life, saw staff talking to guests like that. I went to many other hotels in Dalat, found the staff talking very lovely and if I checked in early, they were still very enthusiastic and welcoming unlike this hotel. Room is normal, in 2 days without seeing staff come to clean the room, change towels, change personal tools (brushes, soap ...) Renting a motorbike at the hotel requires a driver's license to rent. Overall too bad from service to staff. And will never come back. Giving it 1 star is much better

Nice service with a low price!

Wifi is too weak to use, service is ok!

clean room, comfortable, nice view, the price is too reasonable!