Maestro Hotel Pontianak

Explore Maestro Hotel Pontianak
8.4
Very Good
From 8,176 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Maestro Hotel Pontianak
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Bedroom (101)
Ambiance (95)
Staff Friendliness (87)
Distance to City Center (84)
Accessibility (77)
Bathroom (72)
Room Space (71)
Hotel Area (70)
Surroundings (61)
Taste (58)
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Traveler Reviews Maestro Hotel Pontianak

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40
Customer reviews
Z***l
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8.5
/10
Reviewed 5 day(s) ago
The room is clean and comfortable... Very strategic location
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Accommodation's Reply
14 Nov 2025
Thank you very much for your wonderful review. We are very pleased that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for staying with us and we hope to welcome you back again in the future. Best regards, Maestro Hotel
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oon f. a.
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
Swimming for kids.. So much fun
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Accommodation's Reply
14 Nov 2025
Thank you very much for your great review. We are very pleased that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for staying with us and we look forward to welcoming you back again in the future. Best regards, Maestro Hotel
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F***o
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Staycation
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7.0
/10
Reviewed 3 week(s) ago
everything is good, only the car parking space is very limited, when guests want to park their car, there is no space .... less calm for hotel guests, for their cars if they are not parked in the hotel area / left the keys to the hotel staff, Istht is not calm ... because they are thinking about the car..
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Accommodation's Reply
14 Nov 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you may have experienced. First of all, thank you for taking the time to share your feedback with us. We apologize for your negative experience at our hotel. Please be assured that our team is working on resolving the issue. We hope you enjoy your next visit to Maestro Hotel and we look forward to welcoming you back. Best regards, Maestro Hotel
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very happy to stay here, next trip if I come here I will stay here again. Good hotel
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Accommodation's Reply
22 Oct 2025
Thank you very much for your great review. We are very pleased that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for staying with us and we look forward to welcoming you back again in the future. Best regards, Maestro Hotel
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Rendi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's true that the AC is really hot. Please fix the AC in the future.
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Accommodation's Reply
22 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you may have experienced. First of all, thank you for taking the time to share your feedback with us. We apologize for your negative experience at our hotel. Please be assured that our team is working on resolving the issue. We hope you enjoy your next visit to Maestro Hotel and we look forward to welcoming you back. Best regards, Maestro Hotel
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sang g.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff are friendly and very helpful.
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Accommodation's Reply
22 Oct 2025
Thank you very much for your great review. We are very pleased that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for staying with us and we look forward to welcoming you back again in the future. Best regards, Maestro Hotel
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a***x
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The lobby is nice, but it's not quite as impressive as the room. When I first walked in, I chose a non-smoking room, but it smelled like cigarettes and the atmosphere was so damp that all the furniture smelled of mold. The bathroom was cramped. The food wasn't very varied and the taste was average, but it was still acceptable. The location was okay.
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Accommodation's Reply
22 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you may have experienced. First of all, thank you for taking the time to share your feedback with us. We apologize for your negative experience at our hotel. Please be assured that our team is working on resolving the issue. We hope you enjoy your next visit to Maestro Hotel and we look forward to welcoming you back. Best regards, Maestro Hotel
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Verified Traveler
icon-Leisure
Leisure
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8.2
/10
Reviewed 6 week(s) ago
bed is 4 star & clean toilet is no star as door is very very bad design walking distance to McD & Asiang Kopitiam
+4
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you may have experienced. First of all, thank you for taking the time to share your feedback with us. We apologize for your negative experience at our hotel. Please be assured that our team is working on resolving the issue. We hope you enjoy your next visit to Maestro Hotel and we look forward to welcoming you back. Best regards, Maestro Hotel
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Nizar H.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I like Maestro, unfortunately on the day I checked in the swimming pool was being renovated.
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Accommodation's Reply
22 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you may have experienced. First of all, thank you for taking the time to share your feedback with us. We apologize for your negative experience at our hotel. Please be assured that our team is working on resolving the issue. We hope you enjoy your next visit to Maestro Hotel and we look forward to welcoming you back. Best regards, Maestro Hotel
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e***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Like... Always a regular when there are guests from out of town
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Accommodation's Reply
04 Oct 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Salwa M. M.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Suitable for a place to stay for wedding preparations
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Accommodation's Reply
04 Oct 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Salwa M. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Bring a group from Jakarta for a ngunduh mantu event at the UPB building, suitable for the comfort of the room, the downside is that the elevator access is limited so it is less comfortable if you bring a large family with rooms on different floors.
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Accommodation's Reply
04 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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F***d
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
The Wi-Fi is slow and won't even connect. When it rains, water comes in through the cracks in the windows on the 5th floor, making the bedroom floor wet. Cable TV error. Service is not immediately responsive.
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Accommodation's Reply
04 Oct 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the rooms are clean, and the restaurant food is very delicious.
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Accommodation's Reply
18 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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V***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, next time I will stay here again
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
ok to hit here it carrot
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Highly recommended, the hotel rooms are very comfortable.
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Mursid
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is spacious, clean, and very quiet. The best maestro.
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Accommodation's Reply
02 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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oon f. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
It's comfortable to stay here, even kids can swim
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel staff were very friendly, helpful and made the check-in and check-out process easy.
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Number of reviews per page
20
40