8.4
Very Good
From 8,070 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Maestro Hotel Pontianak
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Bedroom (89)
Ambiance (83)
Staff Friendliness (75)
Distance to City Center (74)
Accessibility (69)
Bathroom (62)
Room Space (60)
Hotel Area (59)
Surroundings (56)
Family Friendly (53)
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Traveler Reviews Maestro Hotel Pontianak

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Customer reviews
n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good..... ...... ..........................................
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Affordable prices and friendly hotel staff
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Fitramulya s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
The breakfast menu could be improved and more choices added, this morning I was a bit disappointed with the menu.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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Y***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The female staff were friendly, but the male staff were lacking. The bathroom faucet was broken, so we had to move rooms. The floor had stains that were said to be difficult to clean. It would be better if there was a carpet near the bed so that when I got on the bed, my feet would be clean.
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Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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L***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
I got an upgrade because I wanted to ask for a connecting room. When I entered the room, it smelled really bad. I complained, but they said that they would spray the room with a lot of freshener because it was full that day and there were no empty rooms. It still smelled bad. There were lots of small cockroaches walking around the room table and in the toilet. There were also lots of flies and mosquitoes in the lobby.
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Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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L***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
This is my honest review for the delicious food, all varied, the price is also cheap for the hotel, but the hotel is not good for resting, not soundproof, noisy, the view is also ordinary, the toilet smells really bad! The TV is also local channels for a 4 star, my expectations are less in my opinion, then the corridor leaks because the AC gets flooded, there is no water, also use the dispenser in the corridor. But it's still okay, hopefully everything can be better, lastly the rooftop, what if you want to go there, it's closed
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Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was fun, but when I wanted to go there, the rooftop was apparently locked.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The staff is friendly... and the rooms are also clean... children can swim in the swimming pool
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
When I go to Pontianak, I always stay here. The hotel and rooms are clean. There's even a swimming pool.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel is clean. The staff is also friendly. The price is also economical. It is close to the mall and there are lots of people selling things.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
If I go to Pontianak, I always stay here. The hotel is clean and close to places to eat.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
friendly staff, clean rooms.. always a regular stay
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Yesterday I took a suite, the room was nice, the view was also nice because it was at the top. The service was also OK. My only suggestion is that the swimming pool should be cleaned more often, the water was a bit cloudy when I was there yesterday.
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Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is comfortable, but it's a shame that a hotel staff member cat-called my colleague when he left the hotel. Please reprimand the staff immediately.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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M***L
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Want to stay here again.. Cool.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
the air conditioner in our room not function well. very sad, we slept in discomfort because the room was stuffy. others than that, we like to stay there
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Accommodation's Reply
30 Jul 2025
Greetings from Maestro Hotel. We apologize for any inconvenience you experienced. First of all, thank you for taking the time to share your feedback with us. We would like to apologize for your negative experience at our hotel. Please know that our team is working on it. We hope your next visit to Maestro Hotel will be a pleasant one and we look forward to welcoming you back. Warm Regards, Maestro Hotel
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
MashaAllah it was so nice to stay here.. God willing we will stay again 🙏🏻
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Rosdiana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Maybe the rice breakfast side dish menu could be given more attention, for other menus such as porridge and cakes, they are all delicious.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Yes, the hotel is good and strategic.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Friendly staff. Clean room. Close to coffee shops.
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Accommodation's Reply
30 Jul 2025
Thank you very much for your positive review. We are very happy to hear that you enjoyed your stay at Maestro Hotel. We will continue to strive to provide the best service to all our guests. Thank you for visiting, and we look forward to welcoming you back in the future. Best regards, Maestro Hotel
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Number of reviews per page
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40