Overall Ratings & Reviews Hotel Mandari

Traveloka (368)
Other sources (8)
8.5
Very Good
From 368 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.9

Location

8.5

Service and Facilites

8.4

People often mention about Hotel Mandari
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Room Space (6)
Distance to City Center (5)
Accessibility (5)
Staff Friendliness (5)
In-house Restaurant (5)
Surroundings (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Bedroom (3)
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Traveler Reviews Hotel Mandari

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Customer reviews
Lestia
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, the service was excellent, and most importantly, the hotel was very clean. I'll definitely stay here again next time I visit Singaraja.
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N***l
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Business
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8.5
/10
Reviewed 13 week(s) ago
Close to the beach and seafood restaurants
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Accommodation's Reply
04 Oct 2025
Thank you for choosing our hotel as your accommodation. We hope you had a pleasant experience and will return again.
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m***i
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Business
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10.0
/10
Reviewed 14 week(s) ago
Comfortable, quiet atmosphere... Close to the beach.
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Accommodation's Reply
04 Oct 2025
Thank you for staying with us. We hope to provide even better service in the future.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I stayed at Mandari Hotel for 5 days and had a wonderful experience. The staff were friendly, the room was clean and comfortable, and the location was perfect. Highly recommended!
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Accommodation's Reply
04 Oct 2025
Thank u for staying with us. and thank you for recomendation. may there is chance to give you better service in another time.
Ni Made W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The hotel's location is peaceful, and the restaurant is clean and new. It's perfect for relaxing or morning exercise at the beach. It's fun.
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Accommodation's Reply
04 Oct 2025
Thank you for staying with us. We hope this peaceful atmosphere can be maintained so we can continue to make this a comfortable place to return to for vacations.
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 18 week(s) ago
The food during my stay was not varied. The room wasn't ready at check-in time either. The staff was still removing the guest's belongings from the room they were going to occupy. That night, the guest hadn't been informed that their proposal had been moved, so the room I was staying in had to be opened several times.
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Accommodation's Reply
30 Jul 2025
First of all, we apologize for the inconvenience. Because on that day we had a room reservation that came in using a different name but it turned out to be the same person because it was booked by the office. So the guest extended without further notice. So when Ms. Caroline preferred to get a room on the lower floor with twin beds, even though our reservation had prepared a single bed room upstairs, so we had to swap the room suddenly after receiving confirmation from the guest who stayed in the standard twin room downstairs, it turned out that the extension used a new reservation with a different name. So we swapped the room with the room upstairs that Ms. Caroline was supposed to occupy. So once again, we apologize for the inconvenience because we had to wait several minutes before being able to check in. And also the problem of the guest who had knocked on the door, it turned out that the booking party (admin) who we contacted to inform them was also late in notifying the person concerned. On the other hand, the night shift staff apparently did not meet the guest who had previously stayed in that room when they returned, until our staff encountered the incident and informed them of the changes that we had conveyed to the office, in this case the admin staff who made the reservation according to the WhatsApp chat recording. We hereby submit this clarification for your understanding. Thank you.
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Anang S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Clean hotel, location close to the beach, just walk. Parking is quite spacious.
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Thank you for staying with us, and we apologize for any shortcomings.
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Erlyn S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
A local hotel with a good budget, the cleanliness of the hotel is also good, although there is no lift, the hotel staff are quick to bring your suitcase to the 2nd floor. If you go to Singaraja, you can stop by this hotel, it is very close to Lovina, just walk away.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for your review. We apologize for the shortcomings in service. Hopefully there will be time to provide better service in the future.
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The hotel staff are friendly and helpful during the check-in process, and are quick to respond when there are problems with the TV facilities in the room.
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1 people find it helpful
Accommodation's Reply
02 May 2025
Thank you for staying at our place, hopefully we can provide better service again.
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Rizaldi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Nice room, clean bathroom and hot water available. No elevator but staff is helpful if you carry a lot of stuff. Value for money.
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Accommodation's Reply
02 May 2025
Thank you for staying at our place, hopefully we can provide better service again.
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
Clean, comfortable and quiet place. Close to the beach.
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Thank you for staying with us. We hope the comfort and tranquility make Mandari your choice of accommodation when you're in Singaraja.
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winda d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
first time staying at Mandari hotel, comfortable atmosphere, clean and quite spacious room, clean bathroom, hot water, AC and TV work well, friendly hotel staff, no mistake in choosing to stay here
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Thank you for staying with us. We hope to provide even better service in the future.
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Agus S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
The price is in line with the price of the location near the road
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Thank you for choosing the Mandarin Hotel as your accommodation during your stay in Singaraja. We apologize for any shortcomings, as we still need to improve.
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Ni Luh A. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 66 week(s) ago
My favorite hotel every time I stay in Singaraja. Strategic location.
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D***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
The room is clean and spacious enough, the staff is friendly, there is hot water, the entertainment is good, there is a multimedia STB that supports Netflix and the like, the internet is sufficient for streaming.
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Accommodation's Reply
05 Jun 2024
Thank you for using our services while staying in Singaraja.
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Dewa P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 93 week(s) ago
Tempat nyaman. Ac bagus wifi bagus tv bagus top.
1 people find it helpful
paulus s. b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
Clean, comfortable, quiet and near city.
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Accommodation's Reply
02 Nov 2023
Thank you for choosing our hotel as place for stay. hopefully we can provide better service on your next visit.
i gede s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
Friendly service only no hot water and wifi.
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Accommodation's Reply
19 Apr 2023
Thank you for staying at the Mandarin hotel. The facilities we provide include air-conditioned rooms, hot and cold water, free wifi for downstairs and upstairs (different). Maybe because Mr. Gede forgot to ask the office for the password so he couldn't use the internet access. As for hot water, so far there have never been any problems. So always running well. So if it says there's no hot water, Mr. However, thank you for visiting and apologize if the service we provide is not optimal.
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Lucy L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 145 week(s) ago
For the area, Mandarin hotels are still pretty ok. Responsive service.
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1 people find it helpful
Accommodation's Reply
04 Mar 2023
Thank you for visiting. Hopefully there will be an opportunity to provide service again.
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Ni Luh A. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
The rooms are spacious, the location is easy to go anywhere, near Mie Gacoan too, near beautiful beaches. With that price, it exceeds expectations. Breakfast although simple but delicious. The atmosphere is calm, the staff is also friendly.
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2 people find it helpful
Accommodation's Reply
04 Mar 2023
Thank you for staying at our place. And thanks for the review. Hopefully it can be a recommendation for a place to stay for others.
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Number of reviews per page
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