Overall Ratings & Reviews de Bintan Villa

Yesterday I stayed here, it was dirty like it hadn't been cleaned, there were many animals like termites on the mattress, there were many mosquitoes, Yesterday our room was opened by the male employee without knocking first, we were getting ready, and my friend was only wearing underwear, everyone was shocked and screamed, the employee said he wanted housekeeping They should have confirmed it first with the room, they didn't just open it, it's enough to stay here once

Overall OK, a small suggestion would be to provide towels at the pool so that guests don't have to go back to their room just to get a towel.

The room, food, and cleanliness were good. However, the evening receptionist provided incorrect information, stating that the activity games would start at 8 AM. The next morning, when I arrived at 8 AM to play, the morning receptionist then said that the activities actually start at 9 AM. I don't know who made the mistake, but the guests ended up being the victims of misinformation, which is unacceptable in the hospitality industry.

The room, food, and cleanliness were good. However, the evening receptionist provided incorrect information, stating that the activity games would start at 8 AM. The next morning, when I arrived at 8 AM to play, the morning receptionist then said that the activities actually start at 9 AM. I don't know who made the mistake, but the guests ended up being the victims of misinformation, which is unacceptable in the hospitality industry.

I felt like I was cheated by De Bintan Villa, I booked a cabin type room and it turned out to be in a separate place outside the De Binta Villa area and quite far away, and what annoyed me was that the route to the inn was far and the road was still dirt entering a narrow alley, I dare to guarantee that those who stay here after sunset will not dare to leave the area because the road is still dirt on the left and right of the forest and there are no street lights, but the food is delicious.

Comfortable, deep sleep, not noisy, cool atmosphere full of feelings that cannot be expressed.

The hotel is comfortable, very suitable for families and those who have a fishing hobby, the staff are very friendly and helpful.

Exceeded my expectation! Kids love the pool so much.

The staff is very friendly, the atmosphere is comfortable and calm. The breakfast is also delicious. Overall, I am satisfied staying here.

Suitable for healing 😍✨. The atmosphere is really nice.

The sunset sho good! Right infront our room, foods are good too.

The place is very nice and cozy, but there is no sign to get to the hotel, so you have to ask the locals. The AC in the room is not cold at all.

Bagus, sarapan enak, makanan di caffe juga enak”, harga standar, pelayanan bagus poll.

The experience of staying at the villa was amazing.

Tempat bagus. Tapi saya dapat kamar ya kecil.

Kamar dekat dengan danau. Pemandangan yang asri dan indah. Jarak kamar ke kolam renang dan restoran agak jauh. Tapi kota bisa minta karyawan jemput ke kamar dan mengantar ke tujuan. Pelayanan semua karyawan sangat baik dan ramah. Pengalaman yang luar biasa.

Fasilitas hotel menyenangkan, vibes-nya terasa kental tradisionalnya, view dari restoran di atas juga bagus banget.

Very pleasant trip. The rooms are clean, the facilities are really top .

It's really good here, there are even many rides that you can do, the scenery makes you feel the most at home, really.

Comfortable. my family wants to come again. but it seems that it is okay to harvest no more fruit ...? 😔