Dear Guest,
Thank you for sharing your detailed feedback. We’re glad to hear you found our staff friendly and helpful, and that you were satisfied with the cleanliness and air conditioning. We’re sorry, however, to learn about the space limitation, noise, and odor issues you experienced. Your comments are valuable, and we’ll look into improving room arrangements and guest comfort, especially regarding noise and trash collection timing. We truly appreciate your understanding and hope to welcome you back for a better experience at GM Hotel.
Sincerely,
GM HOTEL MANAGEMENT