8.3
Very Good
From 142 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.3

Service and Facilites

8.2

People often mention about Apus Hotel Nha Trang
All
Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Hotel Area (1)
Taste (1)
Variety (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Apus Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
Duy Đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
You should visit Apus if you like sea views and adventure by renting a motorbike. Extremely convenient for tourists who want to experience a reasonable trip.
Translated by Google Icon
See original
Find this review helpful?
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
The hotel is located in an easy-to-find location with parking. The outside room is smaller than the picture (maybe due to the angle of the photo) & the room is not well soundproofed. In addition, the hotel has a policy of requiring guests to deposit 500,000 VND in case the hotel does not allow the hotel to keep the guest's ID (after scanning the front of the guest's ID). In addition to keeping the ID, scanning the front of the guest's ID without recording or entering the guest's ID information can also be considered against the regulations. When asked by a customer why the Law stipulates that accommodation establishments are not allowed to keep guests' ID, the receptionist assisting with check-in procedures replied that because guests' ID are not allowed to be stored, the hotel's policy is to require guests to deposit 500,000 VND & will return it upon check-out. The amount of 500,000 VND is big or small depending on each person's point of view, but the hotel's use of this method for special guests, including guests who have paid 100% of the room rate instead of keeping documents, is unreasonable and is a solution to encourage use and development. The breakfast included in the room rate is not diverse and attractive compared to some other hotels of the same class in the area.
Read More
Translated by Google Icon
See original
2 people find it helpful
q***c
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
Money spent is not worth the service
Translated by Google Icon
See original
1 people find it helpful
luu d. n. d.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 98 week(s) ago
Clean, comfortable hotel, centrally located, easy to get around, receptionist support varies from person to person, some are difficult, some are enthusiastic
Translated by Google Icon
See original
4 people find it helpful
Pham T. D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 105 week(s) ago
Phục vụ tốt, giá cả phải chăng, phòng đẹp, đúng như giới thiệu.
3 people find it helpful
Thuy T. T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
Phòng sạch, view đẹp, đi bộ vài phút là ra đến biển, khu vực xung quanh tiện ích đầy đủ.
5 people find it helpful
Phan T. H. L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 117 week(s) ago
The restroom has an unpleasant odor for residents
Translated by Google Icon
See original
6 people find it helpful
Profile Picture
Dai D.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 133 week(s) ago
Book through the app, clearly showing the number of people and children's age, and choosing a room with 2 beds, the price is not the cheapest room, but checking in with only 1 bed, it costs a child 12 years old to change (selected when booking). room) sat waiting and said that the room was full, 4 people on 1 bed, too tired to go far to sleep :(
Read More
Translated by Google Icon
See original
8 people find it helpful
NGUYEN T. T. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 151 week(s) ago
Nice room, nice view, happy staff, right in the center, btw i had anh lot of fun time in this hotel, tks alot
Translated by Google Icon
See original
6 people find it helpful
Thanh V.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 152 week(s) ago
Near the beach, walking distance, great room with bathtub and balcony. Suitable for family with small kid
Find this review helpful?
Profile Picture
Bui N. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 159 week(s) ago
Everything is ok, but not perfect. The air conditioner has a musty smell, I stayed for 3 days but the staff only cleaned the room for 1 day. As for the breakfast buffet, I don't appreciate it, there are few dishes and the filling is quite slow. Iron not available. I have to bring my own
Translated by Google Icon
See original
8 people find it helpful
Profile Picture
Cao Q. H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 160 week(s) ago
The first day, check in the room at 3:45 p.m. ... not sure how to clean the room.. but the floor was full of water (my daughter fell right when she entered the room), followed by the air conditioner... If it's not cold, they say it will slowly get cold... so the first night I can't sleep because it's very hot ... tomorrow morning the newspaper will say that it will be repaired until 13 pm.. finally, 15 pm the receptionist came up to say will change rooms (from 1104th floor to 804th floor) .I booked a room with sea view .. but changed to room with only a little sea view! (And in short of these things, act like I was wrong...not at all! 1 apology or compensation at all...not good work .Cleaned things and moved to another room...no one's support at all!My own family I moved... I only stayed at this hotel 1 only time...never stay again!because seeing other people's posts is good...so I chose this hotel!what a bad thought!
Read More
Translated by Google Icon
See original
14 people find it helpful
Profile Picture
LE TRONG T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Tuyệt vời. Lần thứ 2 quay lại vẫn chọn Apus
1 people find it helpful
Tran T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
Clean, generally reasonable.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
BUI T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
I booked a room through the traveloka app, when I checked in, the staff was comfortable, the room was clean and spacious. Near the beach, affordable roadside eateries and convenient laundry service right next to it. My family has children with them, so we can make 2 comfortable beds for both parents and children. If I come back next time, I will still choose Apus.
Read More
Translated by Google Icon
See original
7 people find it helpful
Quynh Anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Nice hotel, great service, very professional, also very close to the sea, I can rent it cheaply, so the couple is very interested
Translated by Google Icon
See original
4 people find it helpful
Le Ngoc Son
icon-origin-TRAVELOKA
6.4
/10
Reviewed 161 week(s) ago
The staff and breakfast are ok, the minus point is the room smells of cigarettes
Translated by Google Icon
See original
4 people find it helpful
Elsa N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 162 week(s) ago
Clean room, reasonable price 👍
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Lo Yen A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 165 week(s) ago
Em khoái dữ lắm luôn. A chị nhân viên cute xĩu
2 people find it helpful
Le Thi T. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 166 week(s) ago
service cannot be faulted. Very enthusiastic staff
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40