8.2
Very Good
From 1,954 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.2

People often mention about Arnes Hotel
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Distance to City Center (75)
Bedroom (72)
Room Space (69)
Staff Friendliness (65)
Bathroom (63)
Ambiance (61)
Taste (59)
Hotel Area (58)
Accessibility (57)
Surroundings (51)
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Traveler Reviews Arnes Hotel

Number of reviews per page
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40
Customer reviews
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Some of the staff are friendly, but the Wi-Fi quality needs improvement. Always get a room on the 5th floor, but the AC isn't cold enough and it smells of cigarettes. Close to malls, ATMs, restaurants, minimarkets, and pharmacies.
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THEBES
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room is comfortable, nice, fun, and clean.
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Ponda M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for serving us wholeheartedly
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I was initially hesitant about staying here, but it turned out to be highly recommended. The rooms are spacious and of decent quality. The food is quite good, but the menu lacks variety, especially for the breads.
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1 people find it helpful
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is close to the city center, clean, comfortable, good food.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The most comfortable hotel when on holiday to Lampung
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Nani N.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The staff is friendly, comfortable, and yes.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good hotel, very comfortable and have a good breakfast.
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Pitalia P.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
All the staff are friendly. I always stay here when I'm in Lampung. It feels like home.
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Robyyana M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable hotel in the city center, with friendly staff and excellent service for a hotel in its class. Overall, excellent.
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Priyo S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Booked a twin-bed room with breakfast. The floor wasn't swept, and there were traces of peanuts under the sofa. The lampshade was dusty. Next time, please pay more attention to housekeeping. The location is strategic, close to the mall and the busy area. Thank you.
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Indra s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
next time I go to Lampung, I must stay here again...
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Sujana
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The location is good, close to the train station, but the TV facilities are not working.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
clean, neat, comfortable, joss tree
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20 Neli H. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The family room is spacious, clean, the staff is friendly, the hotel is strategic.
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Maya S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The family room is large and comfortable. Breakfast is also included for 3 people.
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S***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 18 week(s) ago
I apologize in advance if my words may be a little offensive. The receptionists are friendly. The food there is very delicious. The location is also strategic. But sorry, if I may have a little criticism from me: the bathroom is damp, the room is dark, and the smell of cigarettes is very strong in the room, the hot water kettle also looks dirty. Sorry the bathroom is a little smelly. The staff is friendly, but when we are eating, why are the restaurant staff a little less friendly? There are no slippers in the room. It is clear that we booked a room for 2 people but only one soap and toothbrush were given. The refrigerator also cannot be used, the AC is faulty. So please pay more attention to the facilities and friendliness of the restaurant staff.
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4 people find it helpful
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good choice and recommended, nice location.
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Muthmainnah O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Overall, my stay at this hotel was quite good. It's centrally located, has spacious rooms, and friendly staff. However, cleanliness could be improved, as the shower curtain has stains on the bottom. Room amenities are quite standard, but there are only one pair of slippers, and the breakfast menu could be more varied. Thank you.
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Muthmainnah O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Overall, my stay at this hotel was quite good. It's centrally located, has spacious rooms, and the staff is friendly. However, we would like to see improvements in cleanliness and a more varied breakfast menu. Thank you.
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1 people find it helpful
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