Overall Ratings & Reviews Whiz Prime Hotel Sudirman Pekanbaru

The location is good in the middle of the city, but unfortunately when ordering via the app, I gave a note asking for a large single bed, but it turned out I had to add 100k.

This hotel offers an extraordinary stay experience with friendly and professional service. The rooms are clean, comfortable, and equipped with adequate modern facilities. The location is strategic, close to shopping centers and tourist attractions, making it very easy for guests to move around. The breakfast served is varied and delicious, adding to the comfort during your stay. Overall, this hotel is highly recommended for family vacations or business trips.

The room is clean, the bed is also neatly arranged. The bathroom is clean.

It was comfortable, but on the last day the shower suddenly turned on by itself, then what initially was no stain on the glass became stained, after the shower turned on by itself.

The spray is dirty, but when I asked the receptionist to change it, it was immediately replaced. The supervisor should check the rooms before they are occupied by customers so that customers have a comfortable first impression.

The location is okay but the sheets are starting to get dull and not very clean, maybe you can improve it to make it more comfortable.

The 3-star hotel's doors are difficult to open. And the manual door lock doesn't work.

Very comfortable and strategically located in the city center

Always subscribe to whiz every time I go to Pekanbaru. Never skip staying here. It's just that the hotel seems to need to service its AC. I've moved rooms twice

The room is clean, but the AC is not cold, it has been repaired but it is still not cold.

friendly staff, but not thorough. already booked for 2 adults, while toilet needs are provided only for 1 person. When requested, waiting 2 hours before being delivered to the room. towels are also so. the rest is good. get 2 mineral water 600 ml, 2 coffees and 2 teas with sugar.

1. The room AC is problematic, it is not so cold. 2. The hot water is not hot. 3. The shower water does not come out fast.

Overview of Pekanbaru city seen from the bedroom window.

The room's AC is not cold, even though we complained, it only turns on standby when we leave the room. We wanted to rest after a long trip but it turned out like this. This is enough to stay here once.

Clean and Comfortable, Good and Friendly Service, Thank You...

The air conditioner is standard. Not too cold but not too hot either.

Hopefully it will be further improved.

Cleanliness around the restaurant needs to be improved.

good near the city center. everything is good. the staff is also friendly, when making a reservation, the service is good.

Nice, neat, clean and comfortable. Next time I will stay here.