8.0
Very Good
From 383 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.1

Meal

7.5

Location

8.2

Service and Facilites

8.2

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Traveler Reviews OYO 1699 Verona Near RS TNI AU Salamun

Number of reviews per page
20
40
Customer reviews
evelint r. s.
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4.8
/10
Reviewed 129 week(s) ago
Given used sheets, pillowcases and bed covers not replaced. Whoever is given cheap, no one will want it. I don't see any reviews, only stars. How can you pass the lodging application like this? If you really want to stay there, bring your own bed linen. The front office is ignorant. Don't have a bed cover instead, he said. Hello, it's under the bed like it hasn't been swept in a year. Oh my. Wifi and AC are set to turn off every 5 minutes. Ouch stuffy I can not sleep. Hopefully this inn will close soon 😡.
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2 people find it helpful
Accommodation's Reply
29 Dec 2022
Thanks for your valuable feedback, Evelint! As per the feedback, it seems that you are not satisfied with our service. Rest assured, we will strive to make your stay pleasant whenever you visit us again next time in the future. Have a nice day! Regards, Ava.
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Erwin N.
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9.4
/10
Reviewed 140 week(s) ago
Good, cheap, safe, comfortable, strategic location. What else? At least ask for help to clean the cigarette ashes in the desk drawer, maybe from the previous guests it hasn't been cleaned.
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1 people find it helpful
Yohanes
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5.8
/10
Reviewed 145 week(s) ago
Plus:+ receptionistnya baik & ramah banget. Saya minta ganti kamar karena kotor langsung direspon dengan baik.+ Ada galon air minum yang bisa kita ambil secara free.+ Deket banget ke UNPAR. Minus:- kotor. Isi lemari abu rokok semua ngga dibersihin.- Tong sampah lebih kotor lagi. Sejak pertama kali check-in udah kotor padahal masih kosong belum ada sampahnya. Ada semacam jamur gitu banyak banget. Jijik deh pokoknya.- Saran kalau baru check-in, begitu dikasih kunci, langsung periksa kamarnya. Saya pertama kali dateng dikasih kamar yang kotor banget. Sprei kuning-kuning, dinding kamar mandi & lantainya kotor, wastafel & closetnya juga kotor banget. Pokoknya kalau dapat kamar yang kaya gitu langsung minta ganti aja.- Satpam & cleaning service sinis ga jelas. Padahal kita sebagai tamu yang baru dateng ga punya salah apa-apa sama mereka tapi udah disinisin aja. Apalagi satpamnya, udah ngeliat tamu bawa koper banyak banget bukannya langsung dibantuin malah diliatin.- Sinyal wifi di lantai. 2 ga dapet sama sekali. Harus turun & duduk di bawah kalau mau dapat sinyal wifi. Kesimpulan: kalau emang cuman pengen nyari tempat stay sementara untuk 1-2 hari dengan harga yang murah, okelah masih bisa dienjoy-dienjoyin. Tapi kalau dateng ke Bandung untuk liburan menikmati Bandung, mending cari hotel yang lain. Kalau di sini yang ada bukan healing, malah stress liat penginapannya.
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7 people find it helpful
Accommodation's Reply
19 Sep 2022
Hi, John! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Indriana y.
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6.0
/10
Reviewed 145 week(s) ago
The toilet is clogged, and the water ac is netws. So far ok.
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1 people find it helpful
Accommodation's Reply
19 Sep 2022
Hi, Indriana! We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to ensure your next visit will be a great experience. Greetings, Jane!
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Tyaning T.
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5.5
/10
Reviewed 146 week(s) ago
Order 3 standard rooms, the room smells so bad that it's tight all night, I can't breathe, I have to wear a mask. Cigarette marks are in the drawers and the curtains smell of cigarettes. Standard room cleanliness can't stand the smell of cigarettes. It's not a recommendation. Please strict fines for those who leave the smell of cigarettes so that the quality is maintained. Because it was just a transit, I had to take a break with a double mask.
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3 people find it helpful
Accommodation's Reply
19 Sep 2022
Hi, Henny! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Thomas A.
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6.0
/10
Reviewed 147 week(s) ago
Not comfortable with the place and not a little clean, a lot of trash under the mattress and in the closet there are lots of roko butts.
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2 people find it helpful
Accommodation's Reply
19 Sep 2022
Sorry for the hassle you faced, Moch! We've marked a note for the experience you're having this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Nicholla K.
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5.5
/10
Reviewed 149 week(s) ago
The room and bathroom had not been cleaned before because the mattress and pillows had a lot of dust, the bathroom was not cleaned because there were leftover soap bars still in the window, the bathroom also smelled and the hotel receptionist was very rude and unfriendly to guests.
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1 people find it helpful
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Anenk C.
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6.6
/10
Reviewed 152 week(s) ago
Equipment there are toiletries. Just soap.
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1 people find it helpful
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Asep S.
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8.5
/10
Reviewed 154 week(s) ago
Sesuai dengan harga. Tempat menginap gabung dengan kost.
1 people find it helpful
Rheza p.
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4.8
/10
Reviewed 156 week(s) ago
The hot water is dead, the sheets are perforated with cigarettes, the rooms are very dirty, the bathrooms are also dirty, the building is not maintained. Not recommend.
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2 people find it helpful
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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Tri S.
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6.5
/10
Reviewed 157 week(s) ago
The sheets smell a bit like they haven't been replaced and the wifi doesn't work either,
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1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Tri! We are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Greetings, Jane!
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Fenty E.
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5.1
/10
Reviewed 161 week(s) ago
Lots of blood spots on the bed linen, the ac is not cold and the remote ac doesn't work. The toilet smells very bad.
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4 people find it helpful
Velyn
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5.9
/10
Reviewed 162 week(s) ago
Even though it was really nice to want to stay there like a boarding house with a kitchen and a large parking lot. But when you open the room door, it smells like cigarettes. And it's true behind the door there are 2 cigarette marks. The toilet closet is a bit dirty.
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4 people find it helpful
Sugeng R.
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4.8
/10
Reviewed 162 week(s) ago
It's really dirty and doesn't seem to have changed the sheets and blankets.
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5 people find it helpful
indra a.
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9.4
/10
Reviewed 163 week(s) ago
Kami sangat puas dengan pelayanan dan kenyamanannya. Cuma kurang diperhatikan terkait air panas saja air panas gak nyala dan bikin mandi pagi dan malam dingin banget but overall are great. Bisa jadi tempat nginep murah.
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Ade R.
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8.5
/10
Reviewed 167 week(s) ago
Tempatnya bersih dan nyaman dengan harga yang murah.
2 people find it helpful
Accommodation's Reply
17 Apr 2022
We are glad to see that you enjoyed your stay, Ade Rahayu! It would be great if you could spread the word among your circle. Have a nice day. Greetings, Jane!
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Nofi S.
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8.5
/10
Reviewed 168 week(s) ago
The rooms are clean, smell good, including the bathroom too. But there is no ac sometimes it's hot.
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1 people find it helpful
Accommodation's Reply
07 Apr 2022
Thank you very much for the positive rating, Nofi! Thank you for sharing this with us, we have noted your feedback and we will strive for a better experience in the future. Regards, Amina!
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Eti Sumiati
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8.5
/10
Reviewed 169 week(s) ago
The hotel is on a budget, clean. There is hot water and ac. Not bad for staying.
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1 people find it helpful
Accommodation's Reply
24 Mar 2022
Thanks for rating us, Eti. We have recorded your feedback and ensure better service in the future. Hello, Jackson
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Nestor R. S. P. M.
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9.1
/10
Reviewed 169 week(s) ago
Comfortable to stay a few days is also comfortable.
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Accommodation's Reply
24 Mar 2022
We are glad to see that you enjoyed your stay, Nestor! It would be great if you could spread the word among your circle. Have a nice day. Greetings, Jane!
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FM
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8.5
/10
Reviewed 171 week(s) ago
The sheets seem to have needed a new replacement for a long time, but the price is very worth it. The location is quite strategic, the parking lot is spacious, the air conditioner is not cold enough, the toilet is pretty clean.
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1 people find it helpful
Accommodation's Reply
13 Mar 2022
Thank you for rating us positively, Febria! We will definitely work on the feedback you share to improve the service further. Have a nice day :) Regards, Jane!
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