The third floor was absolutely terrifying. It felt like someone had moved a wooden chair in the next room, and it continued until 6 a.m., so I couldn't sleep. It was incredibly uncomfortable, and many of the rooms were broken. The toilets were also horrible. Basically, the third floor was terrifying, with minimal lighting.

The hotel staff is very friendly and really protects customer privacy 🙏

The staff was friendly, but there was no room service during my stay... and the AC remote was missing. The TV didn't work... there was only one plug.

The atmosphere is calm, comfortable, close to places to eat, shop.

If you're traveling to Ambon, Imperial Inn Ambon is the perfect choice. It's clean, comfortable, strategically located, and offers a great price. Stay here; you're sure to be satisfied.

Staying at the Imperial Inn Ambon while traveling is truly comfortable. It's strategically located in the center of Ambon, with clean rooms, friendly staff, and close proximity to office and tourist attractions like Merdeka Square and local culinary delights. It's perfect for those traveling or on business. The price is very affordable, and Maxim and other public transportation are readily available. If you're planning a trip to Ambon, definitely stay here to make your trip more relaxing and enjoyable.

Awesome, been staying here since 2019

Best and can be used for family

Requested early check-in. The receptionist was very responsive and helpful, allowing me to check in without any additional charges. Strategic location, highly recommended.

please keep it clean from smell of smoke!

the room smells of cigarrate, please keep it clean!

asked for a change of sheets but said tomorrow 😎 even though the sheets were dirty wkwkwkwk

There is no clarity that standard rooms do not have an inside bathroom, only an outside one.

It's a shame there are lots of ants in the room, but maybe those ants bring good fortune.

It's fun, yeah...comfortable and strategic

The hotel staff is very friendly. But there is a little bit uncomfortable because the hotel staff tried to enter our room at 12 midnight (the reason is not recorded in the guest book), fortunately there is a double lock, but the staff has apologized. Overall very good

Saat cek-in kamar saya ternyata belum diberesin.

The outside bathroom is dirty for standard type.

Thank you for serving us comfortably.

The location is in small alleys, does not get compliment mineral water, no toiletries, rooms are not clean.