Customer support is so bad. The service is vague and seems like an attempt to deceive customers.

Room is ok, fully furnished

No food service, you can order on the app

Booked a room for 2 days for nearly 900k, checked in at 7am the next morning at 8pm and was told that was the price for 2 hours.

Nhân viên thân thiện, vui vẻ. Phòng ốc sạch sẽ và vị trí ngay trung tâm thành phố. Bữa sáng ngon. Mình ở 3 ngày và hài lòng với trải nghiệm tại khách sạn. Đề xuất cho những ai tìm kiếm chỗ nghỉ dưỡng ngay tại trung tâm Hà Nội.

Luôn luôn phục vụ khách hàng với sự thân thiện và nhiệt tình tuyệt đối. Đó là điều chúng tôi rất quý trọng khi đến khách sạn Vong Xua. Đó cũng là điều khiến chúng tôi quay lại khách sạn này.

Room is too expensive. Items are also expensive. Narrow gap. The small room is not as good as the motel. Post here 1 price to get double price. I have been to many places and have never been to a place like this

The experience is not bad, but the wifi is too weak for my room, mostly can't use it properly. There 's one time room service came in without asking me first so it 's a bit unpleasant since I'm still inside. When I checked out, I was charge extra one hour for being 5 mins late, even though I already informed that I would return the room on that day, not a big amount but the owner could have dealt with it better.

phòng ẩm thấp không có điều hòa. không có chỗ đỗ oto. đặt phòng qua app rất thất vọng.

Hà Nội 38 độ đến nơi đầy muỗi và không có điều hoà, gợi ý khách thêm tiền đổi phòng!

If you book a room at an online rate, you will be put in a moldy room without air conditioning on the ground floor. In is to set foot out immediately. It is not known that the hotel is aware of how such mold will affect health. Because I arrived at noon and was too tired, I agreed to pay more to stay in the hotel's SUITE room class, which was airy and had windows, the room hygiene was not good, the headboard had lizard shit. And do not allow guests to get a bottle of water but charge for a bottle of Lavie 20 thousand. I've been to so many hotels but I've probably only seen a place with that price tag that doesn't offer guests a bottle of water. So, after checking in, I was lying on the bed when a man took the key to open the door of the room, saw me lying there, said a sentence, why say this room is empty, and then walked out. no apologies. After asking, I found out that it was a technical staff. The room is female, what if I don't wear clothes at that time? Old hotel with this quality, who dares to come back?

Quá ồn không ngủ được. Phòng xấu vệ sinh chưa sạch

There are rooms on the app, but they're gone when we get there

Service attitude is not good, cleaning is not clean

Room is not the same size and facilities as on the app

The hygiene of the hotel was very poor, the room had no windows so it was quite dark. I stayed for 5 days, the towels on the floor and blankets were almost changed, the toilet was left untouched ...

Good hotel, fully equipped, located on the street very convenient for my work. Will be back in the upcoming work.

Rooms are beautiful, wide and clean. Staff are very enthusiastic and funny. Very satisfied with 2 nights here.

Good service and accommodation.

Service staff is poor attitude, accommodation does not have parking. Arriving guests to go out to the outside parking lot.