Pondok Asri 2 Pangandaran

Explore Pondok Asri 2 Pangandaran
8.5
Very Good
From 194 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.3

Service and Facilites

8.4

People often mention about Pondok Asri 2 Pangandaran
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Staff Friendliness (7)
Ambiance (7)
Bathroom (7)
Surroundings (6)
Check-in/out Time (6)
Bedroom (6)
Hotel Area (6)
In-room Dining (6)
Distance to City Center (5)
Accessibility (5)
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Traveler Reviews Pondok Asri 2 Pangandaran

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Everything was good. Strategic location, 2 minutes to East Beach and 5 minutes to West Beach. The area was clean, the rooms were great, and the exterior was also clean. The only thing that needed improvement was the noisy AC and the water flow wasn't strong enough. Overall, everything was fine, especially the service.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Thank you very much, dear customer, for your review and feedback. 🙏😊 We are very pleased to hear that you were satisfied with the cleanliness, the room, the location, and especially the service from our team. We apologize for the noisy air conditioner and the water pressure issues. We will take your feedback into consideration to improve and develop our facilities in the future. We hope to welcome you back to Pondok Asri Hotel again soon. 🌿✨
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Y***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 16 week(s) ago
Friendly staff and close environment to various places.
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Accommodation's Reply
20 Aug 2026
Thank you so much for your review! 🙏😊 We are delighted to hear that you appreciated the friendliness of our staff and that Pondok Asri's excellent location was a great help to you. We hope you enjoyed your stay and we look forward to welcoming you back on your next visit to Pangandaran. 🌿✨
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C***e
icon-Leisure
Leisure
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6.4
/10
Reviewed 18 week(s) ago
The staff was friendly, but the water flow was poor. The electricity in the second-floor room was out for most of the night, leaving us hot because our electricity tokens ran out. The toilet didn't flush properly. Hopefully, improvements will be made in the future.
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Accommodation's Reply
20 Aug 2026
Thank you very much, Mr. Kak, for taking the time to provide your review and feedback. 🙏😊 We are delighted to hear that our staff are friendly. We apologize for the inconvenience regarding the water and electricity issues in the second-floor room, as well as the poor drainage in the bathroom. Your feedback is very important to us, and we will use it in our evaluation to improve our facilities and make them more comfortable for our guests. Thank you for giving us the opportunity to improve. We hope that on your next visit, you will have an even more comfortable stay at Pondok Asri Hotel. 🙏🌿
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Syafik U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very good and highly recommended
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Accommodation's Reply
20 Aug 2026
Thank you so much for your review and feedback! 🙏😊 We are delighted to hear that you had a wonderful experience during your stay at Pondok Asri Hotel. Your support and trust motivate us to continue providing the best service. We hope to welcome you back to Pangandaran again! 🌿
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Verified Traveler
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Staycation
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9.1
/10
Reviewed 26 week(s) ago
I've stayed here twice and it's highly recommended, although there was an incident where the hot water didn't work. The staff quickly escalated it to a technician, and everything was back to normal.
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2 people find it helpful
Accommodation's Reply
20 Aug 2026
Thank you so much, Mr. Kak, for staying at Pondok Asri Hotel again and visiting us twice! 🙏😊 We're delighted that you continue to recommend us. We sincerely apologize for the hot water issue. Fortunately, our team was able to immediately follow up and coordinate with the technicians, and the situation was restored to normal. Thank you for your understanding and appreciation of our team's responsiveness. 🙏 Your continued trust in staying with us motivates us to continue providing the best service. We look forward to seeing you again in Pangandaran! 🌿
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M***h
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Business
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8.5
/10
Reviewed 31 week(s) ago
Comfortable & regular here.. Always improving guest facilities and maintaining staff friendliness..👍
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Thank you so much for your trust and for being our loyal customer 🙏😊 We are delighted to hear that you are comfortable at our hotel and that our team has been able to improve our facilities and services. Your support means a lot to us as we continue to develop and provide the best. We always welcome you back to Pondok Asri Hotel 🌿
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Any M.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 42 week(s) ago
noisy acc not cold, hot water not working
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1 people find it helpful
Accommodation's Reply
14 Mar 2026
Dear Annie, Thank you for taking the time to review your stay at Pondok Asri 2. Regarding the noisy and not cooling air conditioner, we will investigate further. As for the hot water, we sincerely apologize that the standard room you booked did not have hot water. If you experience any further problems during your stay at Pondok Asri, please contact our staff directly. We are happy to assist you immediately. Thank you. 🙏🏻
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M***h
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Staycation
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8.5
/10
Reviewed 69 week(s) ago
Been here several times, the guest privacy is maintained, the staff is friendly & fast response 👍
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3 people find it helpful
H***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 70 week(s) ago
hot water did not work during 2 days stay.
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Accommodation's Reply
02 Jul 2025
It's a shame that you experienced a shortage of hot water, Sis. We just checked the hot water in the room you rented yesterday and it worked. Don't hesitate to contact our staff on duty, Sis, if you have any complaints during your stay. Our staff will be happy to help for the comfort of all our guests while staying at Pondok Asri Hotel 🙏🏻.
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 77 week(s) ago
The staff are nice and friendly, even though there are only 2 people, there is no security but they are very fast, in terms of facilities it is indeed lacking, there is no hot water but it is not a problem because Pangandaran is hot, the AC is cold but sorry it is noisy
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1 people find it helpful
Accommodation's Reply
15 May 2025
Thank you for sharing your experience while staying at Pondok Asri Hotel 2, Sis. For the standard room type, our room does not have hot water 🙏🏻. We look forward to your return, Sis 🙏🏻.
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E***h
icon-Leisure
Leisure
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10.0
/10
Reviewed 80 week(s) ago
Suitable for bringing family, friendly staff, clean rooms, close to recreation areas.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Thank you for the positive review during your stay at Pondok Asri Hotel 2, Sis. We look forward to welcoming you back to Pondok Asri 🙏🏻
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P***i
icon-origin-TRAVELOKA
7.5
/10
Reviewed 97 week(s) ago
The water in the room is often blocked, the TV has no channels
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2 people find it helpful
Accommodation's Reply
25 Dec 2024
Dear Mrs. Pratiwi, Thank you for your review. Sorry for the bad experience you had during your stay. It is true that when you checked in yesterday there was a problem with the TV broadcast suddenly disappearing and the water pump was problematic. However, we immediately fixed the problem, we immediately fixed the pump and we immediately fixed the TV broadcast as well. We will try to improve our services and facilities so that something like this does not happen again. Thank you, Mrs. 🙏🏻
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E***y
icon-Transit
Transit
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8.5
/10
Reviewed 121 week(s) ago
Everything is good, suitable, only the water is small
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3 people find it helpful
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 122 week(s) ago
Very friendly. Comfortable. Good facilities.
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1 people find it helpful
Accommodation's Reply
03 Jul 2024
Thank you for sharing your positive experience staying at Pondok Asri, Sis. Waiting for your return to Pondok Asri 🙏🏻.
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Rizki R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 126 week(s) ago
Satisfied staying here. Clean comfortable. Want to come here again.
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2 people find it helpful
Accommodation's Reply
08 Jun 2024
Dear Sis Rizki, Thank you very much for the positive review. This means a lot to us. Waiting for your return to Pondok Asri, Sis 🙏🏻.
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Sifa K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
The rooms are nice, neat & comfortable, the service is fast, the staff are friendly, you won't regret staying here, the breakfast is delicious, the price of the food is affordable and tastes really good.
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3 people find it helpful
Accommodation's Reply
16 Apr 2024
Dear Sis Sifa, Thank you very much for taking the time to share your experience of staying at Pondok Asri 2. Things like this mean a lot to us and are a motivation for us to be able to provide the best service to our guests. Thank you and we are waiting for your return to Pondok Asri, Sis 🙏🏻.
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Popy N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 141 week(s) ago
Ac nya mati-mati terus. Jadi nya panas. Kl fasilitas lain ok.
1 people find it helpful
Susi K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Nyaman sekali menginap di sini, kamarnya bersih, petugasnya ramah, worth it banget dengan harga yang masih kejangkau, bisa jadi referensi lagi kalau next ke Pangandaran lagi.
3 people find it helpful
Accommodation's Reply
15 Feb 2024
Dear Mrs. Susi, Thank you for taking the time to share your experience at Pondok Asri. This means a lot to us. We are waiting for Mother's arrival back at Pondok Asri. 🙏🏻.
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Atri C. F.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 142 week(s) ago
Mati lampu jam 12 malem dan aku kaget huhu.
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Accommodation's Reply
15 Feb 2024
Dear Mr Haris, Thank you for taking the time to share your experience at Pondok Asri. We are waiting for your arrival back at Pondok Asri. 🙏🏻.
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Sri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 145 week(s) ago
Harga murah & lumayan bersih walaupun tidak ada view karena pinggir jalan.
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Accommodation's Reply
15 Feb 2024
Dear Mrs. Sri, Thank you for taking the time to share your experience at Pondok Asri. We are waiting for Mother's arrival back at Pondok Asri. 🙏🏻.
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