Overall Ratings & Reviews Umah Bali Suites and Residence

poor service, not very clean, smells musty

It was very pleasant to stay at Umah Bali Suites.

The importance of reading reviews before choosing a hotel and I missed this until I regretted it even though many guests who had stayed at this hotel complained about many things. The worst thing when I stayed here, I found bed bugs and it wasn't just 1. Hopefully the hotel will pay more attention to cleanliness and guest comfort in the future.

equipment, bathing, sleeping, drinking damaged and unfit must be replaced immediately

The bathroom was dirty and mossy. The blanket was dirty, when I complained and asked for a clean blanket, I was told that all blankets were like that, dirty, brown, like dirt from climbing.

Actually everything was very good, only 1 thing made my stay very bad because there were huge and very many bed bugs, my whole body was covered in bumps from bed bug bites, at 2 am I just realized I called the reception but no one answered, maybe they had gone home, so I ended up sleeping on the floor until morning, if I'm not mistaken it was room number 303, I suggest you spray it with medicine and dry the mattress in the sun if necessary, replace it with a new one, so that something like this doesn't happen again, thank you.

I chose to change the place to stay after checking inn. Because it's not comfortable to sleep. It doesn't match between the picture and the hotel Ouch.... it's not comfortable. finding the address is also difficult.

The hotel is scary. It's not like a hotel, but it's like a boarding house, the beds are old. It's noisy because on the 2nd floor there is a public swimming pool where children practice until the evening.

Umah Bali is a suitable choice for staying in Denpasar. The place is very ok and quiet.

Some are good, the public swimming pool facilities are good. Only the room is dark, unfortunately the light bulbs are dead, dim, the TV is not functioning optimally (it's only blue) it has been repaired and is indeed damaged, the bathroom is not clean, the bathroom lights are dark and the floor is slippery, it doesn't smell good either, the white sheets are yellow and not clean , lots of stains. Check out at 12, 10.30, we were asked to be ready. Cleanliness needs to be improved. But whatever, we are grateful.

I ask for toilet paper they didn't provide. The bathroom smells not good. The water tap is suck, moreover the water comes very little. The TV play its role as interior only, no chanel at all.

The staff is quite friendly, the rooms are quite spacious and family friendly. Unfortunately the bathroom is a bit smelly and slippery and the water comes out a little plus the AC is noisy when it's turned on

I'm sorry, isn't the floor swept? I only walked on the floor of the room though, and I just walked to sneeze, because I already feel dirty so we wear sandals in the room because it's so dirty, the bathroom is crusty, the room is very humid, the sheets are dirty and damp too

When I checked out at 12 o'clock, at half past 11 I was told to check out at 11 o'clock. Where to check out at 12 o'clock, this is -,- serious.

The room conditions are comfortable and there are no problems, only the TV is blue and not a smart TV, so bring additional ones so you can watch Netflix and the AC makes a lot of noise, but fortunately it's cool.

The pool is clean, the room is clean, but the sheets look dirty because there are many stains. The lighting in the room is only a dim light.

AC di kamar nggak bagus, jm dini hari sudah ribut di kolam renang, linennya nggak bersih.

Tempatnya nyaman, kalau nginep lebih dari sehari ada fasilitas jasa bersihin kamar setiap siang. Staff Housekeeping dan Front Office ramah. Air hangat berfungsi, kulkas mungkin tempat freezer kurang di bersihkan karena bunga es lumayan tebal. AC nya berfungsi dengan baik. Dapat balkon view kolam renang. Bisa renang juga sih. Disediakan Ketel buat bikin air hangat, Handuk mandi cuman alat mandi bawa sendiri. TV nya berfungsi tapi layarnya sepertinya rusak dominan warna agak merah. Wifinya kencang. Recommended lah buat penginapan berbudget tapi pelayanan terbaik.

Very dirty room. Bathroom dirty bathroom too. I don't want to stay there even for free.

AC kamar tidak dingin. Tidak ada sabun di toilet. Stafnya menurut saya tidak ada etika di mana saya saat keluar dari kamar untuk co para staf malah geletakan duduk di lantai depan kamar ada 2 laki-laki dan 1 perempuan tolong owner agar mengajarkan stafnya agar lebih tau dimana sepantasnya untuk brsantai.