Overall Ratings & Reviews Hatyai Signature Hotel

I got a dark room next to the elevator. If I wasn't an easy-going person, I would have had a hard time breathing. But the bed was okay.

non halal breakfast but other thing was great

The first time I stayed at this hotel, it was initially Happy, but when I checked out it was a very bad experience, we were charged compensation fees because of stains on the pillows and sheets that had been there since the beginning, it was a cunning way, it was very clear that the stains were from the iron and the stains were big, when we wanted to clarify with the cleaning service they ran away, because they knew we were guests from different countries. So if you want to stay here, you have to be really careful, take photos and videos first before occupying the room, because if you don't, you will experience the same thing as us, they will ask for compensation because of the stains that were already there before we occupied the room

The staff were friendly and provided excellent service. Each additional pillow was 50 baht, and each bucket of ice was 40 baht. Overall, it was good.

All good. Service was tip top with good facilities at the hotel.

This is my second time staying here. Good price, adequate parking, good service from the staff.

This is the first time I have stayed and received such terrible service. The receptionist could not fix anything. They wanted me to pay for everything, even though I had only checked in for less than 10 minutes. I do not recommend anyone who expects from the review photos. I do not recommend those who are into photography and expect a view. I was so disappointed.

Nice and good hotel with a reasonable price. Recommended for next booking.

The room is good and clean. The staff provides good service and speaks politely.

Friendly, clean, but halal food needs to be confirmed again, thank God it's good.

It's like a small room from what was previously reserved. Last time, I had reserved a larger room than this.

The room is not soundproof. If you get a room in front of the elevator, you will hear people walking all night. There is no hair dryer and the air conditioner is not very cool.

Very nice and accommodating staff. Good ambience and accessible facilities. Highly recommended.

Huge space, nice room and easy parking, well maintained building. The lift is quite small. The receptionist is friendly and does help you. You need to prepare a deposit even if you have a full paid 1 room for 1000 bath/rm100, cash and can use Malaysian note. The swimming pool is deep, and definitely not suitable for kids and needs to use a swimtube. If you come by your own car, it will be easy for you. But they can call tuk tuk, and free tuk tuk service to Diana mall but there ' s a schedule A lots of dog but they will not bother you and just guarding. Definitely need to watch out for mosquitoes, a lots of them. If you staying on block A, the 2nd floor you will have to stay face to face with the neighbors house there, if on 3rd floor or above it ' s OK. Overall is OK to stay here, the price is quite reasonable compare to others.

My room is balcony room so big & clean, staff very friendly & helping. Near the city. Will repeat if go to Hatyai again.

มาหาดใหญ่ต้องแสะ โรงแรมนี้ตลอด good2

Need to pay a deposit of 1000 bhat which is more than the room rate fir a day. Its just a basic room. Toilet are not fixed with exhaust fan so it ' s very misty after shower. The hotel don't even want to fix a broken lift button and instead put up a sign telling guests it ' s broken.

After stay feedback of the hotel: - Bathroom heater water supply no smooth, it suddenly cut off. - Hotel description got swimming pool facility, however actual no provides. - No own transportation no recommended this hotel. - Convenience shop not in walking distance. - The lobby at level 1, need hand carry the luggage from ground floor to level 1, ground floor no elevator to room floor.- Breakfast selection less.

The service staff is very good. Especially P'Bellboy, he's super cute and the food is delicious. It's a shame. 1. The room is in a dark corner next to the staff room, which makes the front of the room when you go in and out see a big pile of used towels standing high in the corner of the wall, not nice to the eyes. 2. There was a used shower cap left on the clothesline in the bathroom. The housekeeper probably didn't clean it all. 3. The air conditioner leaked water all night, dripping onto the sofa.

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