8.7
Very Good
From 356 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.5

Service and Facilites

8.6

People often mention about Swiss-Belresort Pecatu
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Ambiance (11)
Variety (10)
Surroundings (9)
Staff Friendliness (9)
Taste (9)
Room Space (7)
Bedroom (7)
Hotel Area (7)
In-house Restaurant (7)
Bathroom (6)
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Traveler Reviews Swiss-Belresort Pecatu

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Customer reviews
G***t
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
Comfortable atmosphere, nice view of the golf course, just a bit far from the city, suitable for exclusive events that focus on the hotel location
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Accommodation's Reply
31 Jul 2025
Dear Mr./Ms. G*t, Thank you for sharing your experience during your stay at Swiss-Belresort Pecatu. We are delighted to hear that you enjoyed the comfortable atmosphere and beautiful views of the golf course. We appreciate your understanding regarding our location and agree that the hotel is perfect for exclusive events focused on the hotel grounds. We would like to inform you that the Pecatu area is currently experiencing rapid development. For your convenience, we provide a free shuttle service to Dreamland Beach, as well as motorbike and bicycle rental options. The area is also easily accessible via Grab and Gojek. We hope the tranquil atmosphere adds to your comfort during your stay with us. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable visit. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu
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Jumanri N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Comfortable for family vacation, next time back again
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Accommodation's Reply
13 Jul 2025
Dear Mr. Jumanri N., Thank you very much for your positive review and rating! We are very happy to hear that you enjoyed your vacation with your family at Swiss-Belresort Pecatu. It is our pleasure to know that you plan to return and we certainly look forward to welcoming you and your family on your next visit. See you again in Bali! Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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S***y
icon-Leisure
Leisure
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8.8
/10
Reviewed 5 week(s) ago
My room happened to be on the same floor as the gym, so it was very noisy (the sound of the fitness equipment was very loud), even though it was almost 10 pm. As for the room service, it was very good, I ordered food that tasted good and arrived on time.
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13 Jul 2025
Dear Mr./Ms. S*y,*Thank you for sharing your experience and giving Swiss-Belresort Pecatu a good rating. We apologize for the inconvenience caused by the noise from the gym area. Your feedback is greatly appreciated, and we will review the usage schedule and noise management in that area to avoid disturbing guest comfort, especially at night. Furthermore, we are pleased to hear that you were satisfied with our room service — from the taste of the food to the punctuality of delivery. We look forward to welcoming you back for a more peaceful and enjoyable experience on your next visit. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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Rosmeilan K. S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 13 week(s) ago
Very pleasant and satisfying stay experience
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Accommodation's Reply
13 Jul 2025
Dear Ms. Rosmeilan K. S., Thank you very much for your perfect rating and kind words! We’re truly delighted to hear that your stay at Swiss-Belresort Pecatu was both pleasant and satisfying. It means a lot to us to know that we were able to meet your expectations and provide a memorable experience. We look forward to welcoming you back again soon for another relaxing getaway. Warm regards, Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Fun, recommended but forgot to take photos.
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13 Jul 2025
Dear Mr./Ms. S*i,*Thank you very much for your review and high rating! We are delighted to hear that you found your stay at Swiss-Belresort Pecatu enjoyable and worth recommending. Don't worry about the photos, we hope you can capture even more moments on your next visit! We look forward to welcoming you back in the future. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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Irha B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Comfortable atmosphere with garden view, the food is also delicious. The oxtail soup and grilled ribs are great 🙏
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Accommodation's Reply
13 Jul 2025
Dear Ms. Irha B., Thank you very much for your high rating and positive review! We are delighted to know that you enjoyed the comfortable atmosphere with its garden view and our dishes, especially the oxtail soup and grilled ribs. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali for another unforgettable culinary experience and stay. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali
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Y***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 15 week(s) ago
in front of the lobby and in front of the Swissbell hotel, it's good for sports photos so the photo results are good.
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13 Jul 2025
Dear Mr./Ms. Y*a,*Thank you very much for your perfect score and positive review! We are very happy to know that the front lobby and front of our hotel are your favorite photo spots, and produce great photos. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali for an equally enjoyable experience. Warm regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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Eltine y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Like it, location near other places.
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Accommodation's Reply
13 Jul 2025
Dear Ms. Eltine Y., Thank you for your review and rating. We are delighted to hear that you enjoyed our hotel's proximity to many attractions. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali
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A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Far from the hustle and bustle of the city, comfortable, clean. Hopefully in the future there will be a prayer room facility 😊
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Accommodation's Reply
13 Jul 2025
Dear Mr./Ms. A*a,*Thank you very much for your review and rating. We are delighted to hear that you were comfortable and satisfied with the cleanliness and serene atmosphere at Swiss-Belresort Pecatu. We also appreciate your feedback regarding the prayer room facilities, and will consider this as part of our efforts to continuously improve the comfort for all our guests. We look forward to welcoming you back soon. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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N***r
icon-Staycation
Staycation
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10.0
/10
Reviewed 17 week(s) ago
highly recommended from all aspects. affordable price with complete facilities, compared to other nearby hotels
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Mr./Ms. N*r,*Thank you very much for your perfect rating and recommendation! We are very happy to hear that you found our facilities complete and our prices affordable compared to other hotels in the area. We greatly appreciate your support and look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future. Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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gabril o. b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very satisfied, the best Swissbel Pecatu
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Accommodation's Reply
13 Jul 2025
Dear Mr. Gabriel O. B., Thank you so much for your perfect score and positive review! We are delighted to hear that you were so pleased with your stay at Swiss-Belresort Pecatu. We look forward to welcoming you back soon for another excellent experience! Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali
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R***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Staff was friendly, easy to find location, good experience, real value for money!
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Accommodation's Reply
13 Jul 2025
Dear Mr./Ms. R*y,*Thank you very much for your positive review and 9.1 rating. We are very happy to hear that you found our staff friendly, the location easy to find, and that you had a good experience and good value for your money. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali in the near future! Best regards, Cut Rossi. Director of Sales & Marketing. Swiss-Belresort Pecatu Bali
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Pinggan B. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
It's so much fun. The environment is also far from noise. Comfortable in every way. Hot water is always on
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Mr./Ms. Pinggan B. P., Thank you very much for giving us a 9.4 rating and sharing your experience at Swiss-Belresort Pecatu. We are delighted to know that you enjoyed the tranquil surroundings and the overall pleasant stay. We look forward to welcoming you back soon for an even better experience. Best regards, Cut Rossi, Director of Sales & Marketing, Swiss-Belresort Pecatu Bali
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Gunawan D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The price is okay with a fairly large room, facilities, cleanliness, friendly staff and also close to the airport, so on the last day I wanted to pack and buy souvenirs in the same direction and close by.
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Accommodation's Reply
29 Jan 2025
Dear Mr. Gunawan D, Thank you very much for your excellent review! We are very happy to hear that you were satisfied with the price, room size, facilities, cleanliness, and friendly service from our staff. We are also pleased to know that the hotel's location close to the airport provided additional convenience during your stay. We look forward to welcoming you back in the future for a more enjoyable stay! Best regards, Cut Rossi. Director of Sales & Marketing
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 31 week(s) ago
breakfast food quality was mediocre, line up at egg station often long line, Chef behind the egg station was careless, it seems He doesn't want to do his job, very poor customer relation, although I must compliment the front desk team was efficient and helpful upon check in proses, the room was spacious and cleaned.
1 people find it helpful
Accommodation's Reply
29 Dec 2024
Dear I***a, Thank you for sharing your valuable feedback regarding your recent stay with us at Swiss-BelResort Pecatu. We appreciate your kind words about our efficient front desk team, spacious and clean rooms. We sincerely apologize for the experience you had at the breakfast station. Your comments regarding the food quality and the service at the egg station have been noted, and we will take steps to address these issues with our kitchen team to ensure better service in the future. We value your feedback and look forward to welcoming you back for a more enjoyable stay. Merry Christmas and Happy New Year 2025! Best regards, Cut Rossi Director of Sales & Marketing
W***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 50 week(s) ago
As soon as you get off the elevator on the 1st, 2nd and 3rd floors, you can immediately smell the smell of the bathroom plus the musty, damp smell. The room also smells the same. My friend who stayed in another room also said the same thing. The smell lasts, even if you use a loud AC, it won't go away (those whose houses have been affected by mold will definitely know the smell). There is no exhaust fan in the toilet, and the soap and shampoo bottles in the shower are also covered in mold. It's a shame because the interior looks okay. Breakfast is also quite good.
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2 people find it helpful
Accommodation's Reply
04 Sep 2024
Dear W*a, Thank you very much for taking the time to provide feedback regarding your stay at our hotel. We are very sorry to hear that you had an issue during your stay. We understand how inconvenient this situation is, and we apologize for the inconvenience caused. We want to assure you that your complaint is taken seriously. We will conduct a thorough investigation immediately and take the necessary steps to resolve the issue so that it does not happen again in the future. Guest comfort and satisfaction are our top priorities, and we are committed to making necessary improvements. Thank you also for your positive comments regarding our hotel interior and breakfast. We look forward to providing you with a better stay experience on your next visit. Should you have any further suggestions or require further assistance, please do not hesitate to contact us directly. We greatly appreciate the opportunity to improve our services. Best regards, Cut Rossi. Director of Sales & Marketing.
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Arry F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The room and bed were good.
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Arry F., Thank you for your perfect rating and kind words! We’re glad you enjoyed your room and found the bed comfortable. We look forward to welcoming you back to Swiss-Belresort Pecatu Bali soon. Warm regards, Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali
g***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Not very soundproof but for cleanliness & comfort a score of 7.5/10.
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2 people find it helpful
Accommodation's Reply
07 Jul 2024
Dear g*a, Thank you for your review about your experience staying at our hotel. We value your input and this will help us improve our services in the future. We hope to welcome you back in the future. Thank you and warm regards, Management of Swiss-Belresort Pecatu Bali.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Near GWK, Padang Pandang Beach. Complete breakfast and too many sweets, hopefully in the future we can add more vegetables to the breakfast menu.
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Accommodation's Reply
07 Jul 2024
Dear p*a, Thank you for your review and for choosing to stay at our hotel close to GWK and Padang-Padang Beach. We're happy to hear that you enjoyed our full breakfast. We also appreciate your input regarding meal variety, and we will consider adding more vegetable options to our breakfast menu in the future. We hope to welcome you back in the near future. Thank you and warm regards, Management of Swiss-Belresort Pecatu Bali.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
The best thing is staying here, the kids are really happy and they gave me a surprise 🥰 next time I can stay there longer ❤️ the breakfast is also really complete, super happy while I was there, highly recommended ❤️
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Accommodation's Reply
20 Apr 2024
Dear W*i, Warm greetings from Swiss-Belresort Pecatu, Bali! Thank you very much for staying with us and for taking your valuable time to share your experience. It's always a pleasure to see our guests and families leave Swiss-Belresort Pecatu, Bali very satisfied with their stay! We are pleased to know that you really enjoyed the hotel's location, good, clean, comfortable facilities, views of the green Pecatu and warm service during your stay. It's great that you have chosen to stay with us and we hope that we won't have to wait long to welcome you back to Swiss-Belresort Pecatu, Bali. Greetings, Lie Yuliantini. General Manager.
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