Overall Ratings & Reviews Umah Santi Residence

The building's design is actually quite good, but the management is poor and poorly maintained, with the ceiling on the second floor collapsing and the residents making noise. You should check on the owner of Santi's house, the occupant of the second floor, once in a while. Access to Jimbaran city via Uluwatu road is very congested in the afternoon and morning. Thanks.

The service is friendly and the environment is clean.

I will always visit this accommodation.

Must visit... Affordable prices.

Check out someone's used towel, the room is dirty

The second time I stayed 🥰 the staff are all friendly, ok ❤️ the breakfast is great.

very dirty and smelly hotel

First impression when entering the room: the room smells fishy. The bathroom also smells of urine. The reception desk is always empty and there is no one, If you need something it's a hassle because the employees are always not there. I booked a room with breakfast, went back and forth to the restaurant twice and there was no food at all or anything that could be eaten. Quiet and empty. It turned out I had to go to the end (it seemed like the employee's room) to ask "where's my breakfast" and then they provided it. If you don't ask, your breakfast won't be given.

Near the beaches in Bali, near the food center, quiet situation

This is my personal experience, the staff is very friendly, the breakfast is also very delicious, there are 3 choices of Indonesian western food and one more, I forgot 😂😍 I swear I don't regret it, it's really worth it for that price 😍😍

for the location OK, with hotel standards according to the price but please improve the facilities that the staff should be less careful, towels were forgotten, the floor still had termite dirt, and the worst thing is the breakfast that should have been provided was not there.. hopefully this can be corrected by the hotel management and staff

Clean rooms. Facilities okay. Service is also friendly. There's only one minus. In bathroom number 109 in the morning many small animals fly.

Clean rooms, sufficient breakfast, friendly & helpful staff, easy check-in process, minus there is no lift and sometimes the water stops.

The hotel is a bit cramped and there are no tissues in the room, but it's worth the price.

Recommended dengan harga segini, walaupun akses nya rada kedalem jalan sepi

1St floor near front office, I heard so many chickens in the morning. Then the staffs were fixing rooms next next door that I could hear it so loud. Also, hot water was off exactly during at 6 p. M. 😭. Good point they clean my bedroom everyday. Haha.

Pas check in, dicek ga ada di system. Pihak managemen dan resepsionis sangat membantu dan akhirnya dapat kamar (sementara menunggu, disajikan teh dan kopi), kamarnya gak terlalu luas, bersih, ada balkonnya, TV kecil dan pas dihidupkan kok hitam putih hehe, tapi lumayan ke-Vision. Kamar mandi bersih (gak ada tempat sampah di dalam, tempat sampah 1 di kamar, dekat kamar mandi), cuma kok kecium bau comberan gitu ya, padahal kamarnya di lantai 3. Air panas dan AC ok. Sarapan enak, ada 3 pilihan menu. Dekat situ ada toko, ke jalan utama cukup dekat. Proses check out cepat.

It's great that the place is comfortable to be able to park the car. Very close to the highway. Then the toilet is perfect. Clean. The staff is very friendly and very kind. The price for the 5 star place above is a place to hang out.

Clean rooms, good too, friendly and good service, and close to several places to eat or tourist spots 👍.

Menginap dihotel Umah Santi Residences Ungasan, overall nyaman dan mantap pelayanannya walau 1 kekurangannya dan lagi dalam perbaikan untuk channel TV nya masih tampil semut-semut aja alias tidak ada siarannya tapi tidak jadi masalah bagi saya selama menginap. Kamar bersih, dirapikan, direfill dan pelayan juga chefnya sangat ramah dan sopan.