Umah Santi Residence

Explore Umah Santi Residence
8.5
Very Good
From 84 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Umah Santi Residence
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Bedroom (7)
In-room Dining (7)
Surroundings (5)
Staff Friendliness (5)
Bathroom (5)
Distance to City Center (4)
Wifi (4)
Ambiance (4)
Hotel Area (4)
Accessibility (3)
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Traveler Reviews Umah Santi Residence

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Customer reviews
H***I
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5.9
/10
Reviewed 31 week(s) ago
The water is very small, there is no wifi
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Dedijunaedi
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9.7
/10
Reviewed 33 week(s) ago
The location is in the city center. The staff is friendly.
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N***a
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Leisure
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8.6
/10
Reviewed 33 week(s) ago
the room is good but the staff is lacking only 1-2 people serving so the surrounding area is very quiet registration staff is not there for breakfast is not recommended it is better to just book a room, the water was turned off but the staff responded quickly so it is still quite friendly please the staff plus it is a shame if there are only 1-2 people the cook is also not there even though there is a menu in the room but you can't order
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A***l
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Staycation
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6.5
/10
Reviewed 56 week(s) ago
The building's design is actually quite good, but the management is poor and poorly maintained, with the ceiling on the second floor collapsing and the residents making noise. You should check on the owner of Santi's house, the occupant of the second floor, once in a while. Access to Jimbaran city via Uluwatu road is very congested in the afternoon and morning. Thanks.
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2 people find it helpful
S***i
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10.0
/10
Reviewed 58 week(s) ago
The service is friendly and the environment is clean.
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S***i
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10.0
/10
Reviewed 58 week(s) ago
I will always visit this accommodation.
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S***i
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Staycation
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10.0
/10
Reviewed 58 week(s) ago
Must visit... Affordable prices.
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1 people find it helpful
S***o
icon-origin-TRAVELOKA
5.9
/10
Reviewed 58 week(s) ago
Check out someone's used towel, the room is dirty
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1 people find it helpful
Öve Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
The second time I stayed 🥰 the staff are all friendly, ok ❤️ the breakfast is great.
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u***g
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5.0
/10
Reviewed 80 week(s) ago
very dirty and smelly hotel
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1 people find it helpful
W***y
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Transit
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6.0
/10
Reviewed 81 week(s) ago
First impression when entering the room: the room smells fishy. The bathroom also smells of urine. The reception desk is always empty and there is no one, If you need something it's a hassle because the employees are always not there. I booked a room with breakfast, went back and forth to the restaurant twice and there was no food at all or anything that could be eaten. Quiet and empty. It turned out I had to go to the end (it seemed like the employee's room) to ask "where's my breakfast" and then they provided it. If you don't ask, your breakfast won't be given.
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1 people find it helpful
A***i
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8.5
/10
Reviewed 83 week(s) ago
Near the beaches in Bali, near the food center, quiet situation
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Good morning sis, Thank you for your review and we look forward to your return. Have a nice day, the management
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Nuy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
This is my personal experience, the staff is very friendly, the breakfast is also very delicious, there are 3 choices of Indonesian western food and one more, I forgot 😂😍 I swear I don't regret it, it's really worth it for that price 😍😍
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3 people find it helpful
F***Y
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Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 90 week(s) ago
for the location OK, with hotel standards according to the price but please improve the facilities that the staff should be less careful, towels were forgotten, the floor still had termite dirt, and the worst thing is the breakfast that should have been provided was not there.. hopefully this can be corrected by the hotel management and staff
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2 people find it helpful
Y***i
icon-origin-TRAVELOKA
7.3
/10
Reviewed 109 week(s) ago
Clean rooms. Facilities okay. Service is also friendly. There's only one minus. In bathroom number 109 in the morning many small animals fly.
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2 people find it helpful
Aries W.
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10.0
/10
Reviewed 109 week(s) ago
Clean rooms, sufficient breakfast, friendly & helpful staff, easy check-in process, minus there is no lift and sometimes the water stops.
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Diara S. S.
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Leisure
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9.1
/10
Reviewed 133 week(s) ago
The hotel is a bit cramped and there are no tissues in the room, but it's worth the price.
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1 people find it helpful
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yuni n.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 135 week(s) ago
Recommended dengan harga segini, walaupun akses-nya rada ke dalam jalan sepi.
1 people find it helpful
Widi K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 139 week(s) ago
1st floor near front office, I heard so many chickens in the morning. Then the staffs were fixing rooms next door that I could hear it so loud. Also, hot water was off exactly at 6 p.m. 😭 Good point, they clean my bedroom everyday. Haha.
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Esti D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 189 week(s) ago
Pas check in, dicek ga ada di system. Pihak managemen dan resepsionis sangat membantu dan akhirnya dapat kamar (sementara menunggu, disajikan teh dan kopi), kamarnya gak terlalu luas, bersih, ada balkonnya, TV kecil dan pas dihidupkan kok hitam putih hehe, tapi lumayan ke-Vision. Kamar mandi bersih (gak ada tempat sampah di dalam, tempat sampah 1 di kamar, dekat kamar mandi), cuma kok kecium bau comberan gitu ya, padahal kamarnya di lantai 3. Air panas dan AC ok. Sarapan enak, ada 3 pilihan menu. Dekat situ ada toko, ke jalan utama cukup dekat. Proses check out cepat.
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5 people find it helpful
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