I book a room that usually comes to a new place to pay an extra fee for my two children because they are small or sometimes do not notice / the place of the book is not clearly displayed. There are hotels even free for 1 small child in their house. But the day I went was a holiday. The resort surcharges 2 kids, I'm ok but 450k / child 🥲. Moreover, the receptionist shouted that he thought he was cheating or something: “what? You have two big kids so you can't live like that! You have to change to a bigger room, sister" with a very annoyed attitude. When you find yourself not complaining about the surcharge, you laugh out loud. Room total 3,300k/night but no welcome drink + breakfast from 7-9h closed the counter but at 8:30am (my husband came out first with two children), food at the counter was not filled up, there were flies, food Except for the fine filter cake, everything is cold and seasoned quite boring. With such a price on a holiday, such a breakfast buffet is not reasonable. The swimming pool is also rare to see staff on duty. I helped pick up trash from the beach with a security guard, but from the beginning to the end he never spoke or thanked me a word even though I then went to pick up more and went to find the resort's trash to put it in. The guard's attitude was quite tired 😢. The only plus point is that the security guards at the parking lot help their family move their lunch and guide them to move the car without any frustration, always smiling. Thanks uncles!