The hotel is nice, neat, clean, and comfortable. The service is also good and friendly.

Appreciation for the youngest CS who likes to help.

The hotel staff, especially the female customer service representative, are the youngest, cool, reliable, and helpful. Thank you, GBU.

Awesome, full, next time I book again.

The hotel rooms and facilities are excellent, with a comfortable and peaceful atmosphere. Highly recommended, this affordable yet great hotel in the city.

The rooms are clean, tidy, and comfortable. The staff is also friendly and the service is fast (fast response).

Excellent staff hospitality.

I swear, there were so many small cockroaches in the room and the hotel room was cracked in several places.

Highly recommended for those traveling to Manado, you must stay at Genio Hotel.

Strategic location, friendly service, clean, comfortable rooms

The hotel is quite ok, the room is clean.

Fast front desk service. Easy access... but it's a one-way street. If you want to drive back to the hotel, you have to go around.

The staff is very friendly, thank you.

Overall good, but the receptionist who served food during breakfast, complained so much that I felt offended several times not only to me, but to the mother and her child, and the father at that time. We are prohibited from bringing food upstairs but other hotels allow it, my child moves a little to take food usually takes bread always gets reprimanded because of this, the worst hotel I have ever seen. Please the reception staff who serve the breakfast section introspect themselves to be a little friendlier & & don't be too controlling there the food is already available there should be no complaints people want to eat so annoyed. We are not village people who have never been in a hotel, we are from the city and are used to staying in hotels at other stars, we are very serious about the service of the hotel. Thank you Genio Hotel, please accept the suggestion

Close to the meeting area so it is very convenient.

The hotel is cool and the service is friendly

The hotel staff are very friendly in serving.

No towels were provided, the reception was flat and dry, and there was no hospitality. The room itself was fine.

Very comfortable hotel, friendly & nice staff, very good facilities.

Breakfast is from 6-9 but by 8 it's all gone and the wait for refills is very long, the important thing is that the food is delicious 👍